IT Specialist SME

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Company: KeenLogic

Location: Lanham, MD 20706

Description:

IT Specialist SME (Network and Computer Systems Administrator)
Location: Lanham, MD
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Employment Type: Full-time
Benefits: Full health benefits, PTO, 401(k), and some monthly travel reimbursement

Qualifications:
  • Must be a U.S. citizen
  • Must be eligible for a government clearance
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical discipline
    • Equivalent combination of education, certifications, and relevant experience may also be considered
  • 8+ years of hands-on experience in network and systems administration, IT infrastructure engineering, cloud integration (AWS, Azure), and enterprise-level operations and maintenance support, including modernization initiatives and identity/access management solutions

Preferred Qualifications:
  • Secret or Top-Secret clearance

Job Duties:
The IT Specialist SME is expected to support the Middleware Services Branch (MSB) in technical, operational, and managerial tasks. Their role will include:
  • Technical Integration and Engineering Tasks:
    a. Infrastructure modernization efforts, including cloud migrations (AWS, Azure), API management, database solutions (e.g., MongoDB).
    b. Engineering and supporting Identity and Access Management (IAM) solutions, including Identity Credential & Access Management Modernization (ICAMM).
    c. Managing technical dependencies, integrations, and release management.
  • Project Management and Program Integration:
    a. Preparing project management artifacts (roadmaps, schedules, action items).
    b. Facilitating meetings, workshops, and architecture design sessions.
    c. Developing and managing deliverables, maintaining reporting templates and documentation.
  • Operations and Maintenance (O&M):
    a. Certificate renewals, troubleshooting server outages (P1-P4 incidents).
    b. Security vulnerability mitigations (e.g., patches), POA&M activities.
    c. Health checks and proactive monitoring post-OS and software patching.
  • Knowledge Transfer and Documentation:
    a. Facilitating knowledge transfer to government personnel or successor contractors.
    b. Developing and maintaining comprehensive operational documentation, training materials, and transition plans

  • Required Skills:
    • Hands-on experience with network and systems administration in hybrid on-prem/cloud environments
    • Proficient in virtualization technologies (e.g., VMware, Hyper-V) and middleware platforms
    • Hands-on experience managing cloud infrastructure and migrations (AWS, Azure), including cloud networking and resource provisioning
    • Strong understanding of network protocols (TCP/IP, DNS, DHCP, VPN, routing/switching) and diagnostic tools
    • Experience with API management and integration of database solutions such as MongoDB
    • Expertise in Identity and Access Management (IAM) and ICAMM modernization efforts
    • Demonstrated ability to manage technical dependencies, integrations, and release management in enterprise environments
    • Skilled in preparing and maintaining project management artifacts such as roadmaps, schedules, and action item trackers
    • Ability to facilitate architecture design sessions, meetings, and technical workshops with cross-functional teams
    • Strong experience in Operations & Maintenance (O&M) including certificate renewals, proactive health checks, and incident resolution (P1-P4)
    • Familiarity with security vulnerability remediation, patch management, and POA&M activities
    • Effective in producing and maintaining detailed technical documentation, training materials, and knowledge transfer plans
    • Excellent communication and collaboration skills, particularly in government or enterprise IT environments

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