Citywide Senior Housing Coordinator

The Legal Aid Society's Civil Practice is seeking a Citywide Senior Housing Coordinator to join the Housing Practice and provide citywide support. Reporting to the Housing Data Manager, the Citywide Senior Housing Coordinator will work with the Housing Data Manager, Housing Coordinators and the Civil Grants & Contracts Team to ensure quality assurance for all housing and related benefits cases in each borough. The Citywide Senior Housing Coordinator will also work with the Housing Coordinators, Housing Directors, Housing Justice Supervising Attorneys, Grants & Contracts, and the Borough Administration team to establish efficient systems for data collection and updates.

ESSENTIAL DUTIES/RESPONSIBILITIES

General Responsibilities

• Evaluate current data collection systems in each Borough; strategize long and short-term improvements and implement changes with goal of establishing efficient, user-friendly management monitoring and tracking systems
• Provide technical training to staff on emerging technologies
• Refine data collection and data entry practices citywide with Housing and Borough Administration teams, implementing systems and structures to improve accuracy and efficiency
• With Borough Administration team, create housing data entry standards and support with implementation
• In partnership with the Grants and Contracts management team, ensure clear communication and compliance with contractual requirements
• Provide Housing-specific case management system training to Housing Coordinators and Borough Administration staff and be a primary point for support and troubleshooting
• Provide support to housing coordinators for programmatic audits

Professional Development and other duties as assigned

• Participate in continuous professional development
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment
• Other duties as assigned

QUALIFICATIONS

Required qualifications:

• Bachelor's degree in a relevant field and 3+ years of work experience; candidates with 7+ years of combined post-secondary education and work experience may also be considered

• Excellent computer skills including Office 365 and all Microsoft Office programs, especially Microsoft Excel and demonstrated ability to work with databases

Preferred qualifications:

• Proficiency in Power Platform and Microsoft Lists strongly preferred

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities:

• Experience working in a fast-paced environment and ability to multitask
• Ability to manage relationships and effectively communicate with Borough Administration team; Housing Management team; and Civil G&C team
• Highly self-motivated and able to work independently
• Excellent organizational skills
• Excellent judgement, including ability to handle sensitive or confidential information
• Strong ability to learn new technologies
• Ability to manage relationships with program staff and work successfully in cross-functional teams

Organizational Knowledge, Skills, and Abilities:

• Commitment to Legal Aid Society's mission to secure equal justice before the law for all New Yorkers
• Interpersonal and communication skills that enable healthy and productive working relationships
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect
• Commitment to Legal Aid Society's mission and values

Physical, environment, travel, and other duties required:

• Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video
• May or will require travel within NYC, across the five-borough region

* For positions noted as essential, this will require either remote or in-person work during times of closure or otherwise non-typical business hours which may include evenings and weekends and during unforeseen events such as inclement weather or poor air quality conditions.

SALARY AND BENEFITS

The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles.

Salary Range: $89,000 - $92,745

The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits.

Higher Education and Loan Forgiveness

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.

studentaid.gov

hesc.ny.gov/loan-forgiveness-programs

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF:

• Cover Letter
• Resume

For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.

EQUAL EMPLOYMENT OPPORTUNITY

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.