Senior Digital Marketing Account Manager [REMOTE - US]

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Company: Theo Agency

Location: Portland, OR 97229

Description:

Senior Digital Marketing Account Manager [REMOTE - US]

Application Deadline: 15 May 2025

Department: Client Solutions

Employment Type: Full Time

Location: Portland

Reporting To: Adam Jacobs

Compensation: $80,000 - $90,000 / year

Description

Please note: We are currently unable to hire in California and New York at this time.
Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Key Responsibilities
  • Cross-functional, digital marketing team management
    • Understand agency services and key responsibilities for cross-functional teams - including performance marketing, analytics, creative, content, UX and dev.
    • Develop data-driven, integrated marketing strategies across all teams to support client objectives.
    • Work with analytics and performance marketing teams to track budgets and develop performance insights and recommendations for clients.
    • Lead internal team huddles, facilitating strategic conversations and team collaboration.
    • Identify any potential team issues and ensure expectations are clear, realistic, and communicated.
  • Client relationship management:
    • Act as the main point of contact and develop strong client relationships with proactive and timely communication.
    • Lead weekly client status meetings.
    • Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation.
    • Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.
  • Project management
    • Understand and manage client scope and billing process.
    • Delegate across teams for projects, working with internal teams to create clear project timelines, milestones, and deliverables.
    • Manage multiple client accounts and projects via project management software (Asana) and oversee all final deliverables.


Skills, Knowledge and Expertise
  • 2-4 years of professional, account management experience in a digital marketing-related industry, preferably at an agency.
  • Digital marketing and lead generation expertise
  • Experience with digital marketing channels including search, social media and other lead generation tactics.
  • Ability to track KPIs and analyze performance to provide actionable insights.
  • Familiarity with tools like Google Ads, Google Analytics and Facebook Ads Manager and analytics tools is a plus.
  • Ability to lead large, cross functional teams and manage integrated marketing strategies.
  • Excellent client-relationship building and communication skills.
  • Strong organizational skills and experience
  • Management experience is a plus
  • Ability to interface with c-suite and executive clients and to translate technical concepts into client-friendly language.


Benefits
  • Healthcare, Dental & Vision Insurance, Theo covers 75%
  • Matching 401K - 100% up to 4%
  • Unlimited PTO
  • Maternity/Paternity benefits
  • Remote work support
  • Complementary supplemental insurance
  • Unlimited volunteer time
  • Charity matching

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