Facility Operations Training Program Manager

Meta is seeking a Data Center Facility Operations Training Program Manager. This role will manage a team responsible for the design, development, and implementation of training programs that offer initial and continuing technical and developmental training to all Meta Data Center Facility Operations personnel. This role will work with training production vendors, data center field operations teams, and partner organizations to review organizational assessments and performance data to find opportunities and then revise existing training products and develop new products to close program gaps. Monitoring program health, the role will provide updates to organization leadership, generate reports, maintain dashboards, and continuously evaluate and improve program performance.

Facility Operations Training Program Manager Responsibilities

• Manage a team that designs, develops, and implements a comprehensive global training program of initial qualification and continuing technical and developmental training for data center facilities personnel.
• Lead the development, maintenance and organizational use of role-specific onboarding plans that are valuable, engaging, and improve new hire experiences.
• Proactively lead the identification, analysis, design, and development of new global training products. Provide oversight for the development of new products to ensure program standards are met, lesson objectives are satisfied, and learning outcomes are achieved.
• Perform account management for training production vendors, including business reviews, invoicing, purchase order management, and account deliverables oversight.
• Leads the reliably accurate library of training products easily accessible through a web-based Learning Management System (LMS).
• Partner with Facility Assessment Teams, Facility Operations Leaders, Environmental Health & Safety, and data center sites, to monitor organizational performance and implement training lessons learned, revisions, new and responsive training products.
• Perform training consultation and provide Training Program expertise to Infra Data Center leaders and teams. Support the local development of training products through consultation, coaching, and advice.
• Provide organization wide communication of new training and onboarding products, revisions, and initiatives.
• Establish and maintain cross-functional and matrixed organizational relationships.
• Ensure training records are prepared and maintained according to company policies, and federal, state, and local laws and regulations.
• Occasional Travel - approximately 10% - 20%

Minimum Qualifications

• 10+ years of demonstrated experience administering training programs in critical infrastructure or industrial environments
• Demonstrated experience applying Instructional System Design techniques and Training Models (ADDIE, Bloom's Taxonomy, Kirkpatrick's Model, etc.) to a training program.
• Experience with Learning Management Systems (e.g., Cornerstone) and document repositories.
• Demonstrated track record building and leading cross functional initiatives or programs.
• Proven experience managing project timelines to meet aggressive deadlines and effectively prioritize a consistent flow of deliverables.
• Experience turning complex information into engaging content across various channels and creating a mechanism for measuring impact across multiple learning audiences

Preferred Qualifications

• Bachelor's degree in adult learning, instructional design, etc
• Competency with modern training design, graphic design, video, learning authoring, prototyping and management tools such as, Articulate360, Adobe Captivate, Adobe Creative Cloud (Specifically Illustrator, InDesign, After Effects), Camtasia.
• Cornerstone LMS Administrator Certifications
• Experience with standard Data Center equipment or the equivalent

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .