US Property Management Operations Vice President

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Company: CBRE Group, Inc

Location: Chicago, IL 60629

Description:

About The Role:

The objective for the US Property Management Operations Vice President role is to deliver consistent, elevated operational leadership across Property Management markets through the establishment of key functions, roles and responsibilities for our Property Management Operations, Transition, Client Success, and Learning teams. You will:

  • Lead and oversee functional teams to achieve organizational objectives/KPI metrics
  • Ensure development of and adherence to Global Standards
  • Develop and maintain organizational policies, procedures and standards
  • Identify and develop solutions to operational risks

What You'll Do:

  • Global Standards
    • Oversight of Global Standards in conjunction with our markets to meet compliance requirements.
    • Continually review and align standards to meet client and market needs while providing exceptional service deliverables.
  • Market Operations
    • Support and provide resources to market operations teams, ensuring alignment to central vision for scope of services, how roles operate and market coverage.
    • Partner with Property Management Market Leaders where there are gaps in coverage and service.
  • Business Training
    • Collaborate with the Learning and Development team and align Property Management teams to develop and communicate training that meet the needs of the business.
  • Risk Management
    • Establish US PM Risk team and support our US Risk Operations team with oversite of our Global Standards and Environment for Excellence programs.
    • Work with Risk team and Global Audit to implement monitoring and audit program across the US.
  • Operational Communication
    • Partner with Communication team to represent the business perspective in all operational communications and calls.
  • Leadership
    • Lead the US National Operations team and ensure delivery of services align with market expectations.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Bachelor's Degree preferred with 10-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Multi-dimensional, conceptual, and innovative thinking to develop new solutions.
  • Ability to identify and solve the most complex problems.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Expert organizational skills with an unrivaled inquisitive mentality.
  • Expert math skills. Ability to calculate complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the US Property Management Operations Vice President position is $185,000 annually and the maximum salary for the US Property Management Operations Vice President position is $200,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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