Director of Facilities and Asset Management

Hi. We're Trellis.

Trellis works with young people, adults, families, and communities to unlock their potential and support their growth. We are focused on generational change by providing a spectrum of services for people of all backgrounds, including those with complex needs. Our programs improve access to resources, develop family and community supports and build people's capacity to deal with life's challenges.

With our support, people from all walks of life are empowered to move beyond systemic barriers, cultivate great outcomes and reach their full potential. We're Trellis - and we're always growing!

Our Values

Our values not only define who we are but also support Trellis to achieve our vision of everyone reaching their full potential.

• Courage: We willingly embrace growth, and don't see it as optional
• Empathy: We relentlessly care about the growth of others and won't let anyone go unsupported
• Learning: We choose to grow through uncertainty, even when the status quo feels easier
• Impact: We go beyond what seems doable and prove that growth is possible.

Our Commitments

We are committed to fostering a culture of inclusion and connectedness, where everyone is welcomed. We believe in creating a workplace that celebrates diversity of our teams, our program participants and reflects the communities we serve.

We are committed to active reconciliation in alignment with the Truth and Reconciliation Commission 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples. Reconciliation is a highly valued and integrated part of our culture and work. Trellis' reconciliation journey is intentional with meaningful engagement from team members both collectively and as individuals.

What Trellis Offers

We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:

• Flexible Health & Wellness Benefits
• RRSP Group Savings Plan
• Free and confidential support through the Employee & Family Assistance Program
• Paid Vacation, Sick Days, Wellness Days and your Work Anniversary off
• Ability to swap statutory holidays for other days of importance to you
• Consistent Training & Development Opportunities
• Diversity and Inclusion embedded into everyday practice.

For more info on Trellis Society, visit www.growwithtrellis.ca or find us at @TrellisYYC on social media.

The Role: Director of Facilities and Asset Management (Full-time)

The Director of Facilities and Asset Management is responsible for the strategic oversight of Trellis' physical assets, facilities, Health and Safety, and Information Technology. This role plays a critical part in ensuring the safety, functionality and sustainability of the spaces, systems and tools that support our teams and communities every day.

Leading a team that includes Facilities, Occupational Health and Safety, and IT, the Director is responsible for both preventative and responsive operations that contribute to the organization's overall effectiveness. This role reports to the Chief Financial Officer and works collaboratively across departments to align infrastructure planning with strategic goals.

Key Tasks & Responsibilities

• Oversee the management of physical assets, including procurement, maintenance, insurance, and disposal.
• Manage the day-to-day operations, maintenance and safety of all organizational facilities, assets and the vehicle fleet.
• Lead facility-related projects from planning through to completion, delivering on time, on budget and to required specifications.
• Lead vendor and service provider relationships, including negotiating contracts and ensuring service quality and value.
• Develop and monitor the facilities and asset management budget, ensuring alignment with organizational priorities and perform monthly variance analysis.
• Oversee the organization's occupational health and safety program, ensuring a proactive and compliant approach. Ensure facility operations and asset management meet all relevant health, safety and regulatory standards.
• Supervise in-house IT staff and coordinate with third-party IT service providers to ensure seamless systems support.

What You'll Bring to the Role

The Director of Facilities and Asset Management must demonstrate the following competencies:

• Leadership and Collaboration
  • Applies an inclusive leadership style that encourages collaboration, provides clarity and direction, and invites feedback across all levels of the organization.
  • Builds and maintains strong professional relationships with internal teams, contractors, vendors and community partners.
  • Models ethical decision-making and holds themselves and others accountable to act in alignment with Trellis' values and the best interests of those we serve.
• Operational Stewardship
  • Champions a stewardship mindset across all facilities and assets, ensuring sustainability, value for investment, and long-term impact.
  • Brings a strategic lens to managing physical infrastructure, identifying opportunities to improve safety, efficiency and functionality.
  • Demonstrates sound financial management, aligning asset and facilities investments with organizational goals.
• Inclusive Communication
  • Communicates clearly, consistently and respectfully with staff, partners and service providers, ensuring transparency in decision-making and operations.
  • Cultivates a strong team environment by welcoming input, supporting staff growth and development, and offering constructive feedback.
  • Builds trust by sharing information and updates in ways that are accessible, inclusive and aligned with trauma-informed practices.
• Self-Awareness
  • Demonstrates self-reflection and a commitment to continuous learning, particularly in managing diverse teams and navigating complexity.
  • Approaches challenges with composure and a solution-focused mindset, resolving conflict with respect and care for all involved.

Knowledge and Skills Expectations

• Preferably a bachelor's degree in facilities management, business administration, or a related field, or equivalent significant education and experience.
• Proven experience in facilities and asset management, within the non-profit sector is an asset.
• Strong skills in project management, budgeting, and vendor management.
• Knowledge of health, safety, and regulatory standards.
• Excellent organizational, communication, and interpersonal skills.
• Clear Criminal Record Check with vulnerable sector search and Intervention Record Check required.
• Some knowledge of IT best practices.

Reporting Relationship

This position reports to the Chief Financial Officer.

Join Our Growing Team

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff - people who are committed to their work everyday and eager to make an impact while continuing to grow their expertise. We're always growing and we're looking for passionate people who want to grow with us!

We appreciate your interest and thank all of those that apply, but only those selected for an interview will be contacted!