Maintenance Program Manager

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The Maintenance Program Manager will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. This information will be captured in existing database systems (such as ServiceNow) and made visible up through management levels - providing a unified understanding of all aspects of data center maintenance.

RESPONSIBILITIES, other duties may be assigned.

• Responsible for the administration and implementation of the QTS maintenance program.
• Maintain and update all current maintenance definitions in a timely manner.
• Work with new sites to build out a cohesive maintenance program.
• Manage the Operations Excellence program, to include planning, execution and reporting for all Operational Assessments.
• Simplify reporting and improve accuracy of information to manage & present data for monthly, quarterly, and annual reporting, along with other key strategic meetings.
• Continually assess our CMMS platform; make suggestions for continued growth.
• Develop/improve metrics to ensure maintenance program success.
• Support EOL equipment reporting.

BASIC QUALIFICATIONS

• Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience
• Five or more years of professional experience in data center or other maintenance role
• Four years of managerial experience (military service included)
• Proven communication skills & leadership attributes
• Experience managing maintenance programs on a large scale
• Ability to travel up to 50%
• US Citizenship for this position is required by law due to federal customer contracts

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent written and verbal communication skills
• Exhibits excellent interpersonal skills with all levels of the organization
• Uses organizational skills to determine prioritization and appropriate multitasking
• Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
• Performs necessary and timely follow-up, escalating appropriately if necessary

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is bonus eligible.

BASIC QUALIFICATIONS

• Bachelor's Degree in Engineering or similar discipline, or equivalent professional experience
• Five or more years of professional experience in data center or other maintenance role
• Four years of managerial experience (military service included)
• Proven communication skills & leadership attributes
• Experience managing maintenance programs on a large scale
• Ability to travel up to 50%
• US Citizenship for this position is required by law due to federal customer contracts

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent written and verbal communication skills
• Exhibits excellent interpersonal skills with all levels of the organization
• Uses organizational skills to determine prioritization and appropriate multitasking
• Focuses on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses
• Performs necessary and timely follow-up, escalating appropriately if necessary

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.