Senior Content Operations Specialist

We're looking for a dynamic, detail-oriented Sr. Content Operations Strategist to drive operational excellence across our global content partner ecosystem. This role is critical in scaling and supporting the Global Content Partnerships (GCP) team, helping us deliver seamless experiences to creators, publishers, media partners, and advertisers on X.
You'll drive operational initiatives and execution to develop tools and resources to empower partner managers, and drive performance and scalability across our suite of Content Partner products including Amplify Sponsorships, Amplify Audiences, Verified Organizations, and Media Studio, as well as employee and Content Partner onboarding. This is a multi-faceted role where you'll get to interact with lots of parts of the business.

Location: New York City
Base Salary Range: $162,000 - $220,000 + Equity

What You'll Do

• Own and streamline core operational workflows that support the GCP team globally-including onboarding, enablement, and partner-facing tooling.
• Deliver ongoing reporting, insights, and analysis to drive continuous improvement across teams and tools.
• Help drive the operations roadmap for content monetization products such as programmatic monetization tool: Amplify Audiences, supporting revenue growth, scalability, and partner performance.
• Act as a strategic cross-functional connector between GCP, Product, Revenue, Legal, Trust & Safety, and Engineering teams to deliver against product launch and adoption goals.
• Manage operational support for high-impact products like Verified Organizations, Amplify, and Media Studio, ensuring scalable execution.
• Develop and refine systems that support real-time content activations, sponsorship enablement, and sales readiness.
• Identify gaps, inefficiencies, and opportunities to enhance the partner experience and scale our operational capabilities globally.

Who You Are

• 5-7 years of experience in content operations, business operations, or program management within a tech, media, or digital platform environment.
• Deep understanding of the digital content and creator ecosystem, especially monetization models and media products.
• Proven ability to build, manage, and optimize scalable systems and cross-functional programs.
• Excellent communication and stakeholder management skills, both technical and strategic.
• Analytical mindset with the ability to use data to inform decision-making and prioritize effectively.
• Knowledge of tools like Tableau, Google BigQuery, and Excel is preferred.
• Comfortable navigating ambiguity, multitasking, and working in a fast-paced, evolving environment.
• Bonus: Experience working with digital rights, on-platform premium content experiences, or revenue share platforms.