Merchandising Program Manager
Apply NowCompany: Lowe’s
Location: Mooresville, NC 28117
Description:
Your Impact
The primary purpose of this role is to reallocate resource capacity as necessary to ensure the assigned Merchandising Business Area's project portfolio is delivering on defined scope, timeline and budget. This includes responsibility for planning and overseeing the deployment of a full Merchandising Business Area's go-to-market strategy by supporting each Merchandising Division's vision, identifying project scope, developing timelines, providing status reporting, leading risk mitigation and prioritizing the day-to-day tasks of an internal CSC team across several functions. This role is critical to Lowe's because through the effective project management of these initiatives, Lowe's is able to support the market introduction of new products and selling material empowering store associates to drive incremental sales and margin.
What You Will Do
Minimum Qualifications
Preferred Skills/Education
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
The primary purpose of this role is to reallocate resource capacity as necessary to ensure the assigned Merchandising Business Area's project portfolio is delivering on defined scope, timeline and budget. This includes responsibility for planning and overseeing the deployment of a full Merchandising Business Area's go-to-market strategy by supporting each Merchandising Division's vision, identifying project scope, developing timelines, providing status reporting, leading risk mitigation and prioritizing the day-to-day tasks of an internal CSC team across several functions. This role is critical to Lowe's because through the effective project management of these initiatives, Lowe's is able to support the market introduction of new products and selling material empowering store associates to drive incremental sales and margin.
What You Will Do
- Oversees the planned Merchandising Business Area project portfolio for their respective Business Area consisting of ~200 projects and ~$250M of expenditure, per MPM, annually
- Supports the Merchandising Business Area's leadership and go-to-market strategy; aligns one-to-one with a Merchant VP, as well as supports between 4-6 Merchant VPs
- Acts as the key point person for SVPs on understanding the performance of their portfolio of projects; this may require Merchandising Program Managers to also function as a Project Manager during peak demand
- Develops and leads a team of Project Managers; provides Merchandising functional guidance and direction to Project Managers for their assigned projects, as well as manages and trains the team on existing and new processes/procedures
- Monitors the project team's performance and key metrics around on time, on budget and in scope; tracks key metrics and consolidates performance data for Merchant Leadership to ensure successful delivery
- Receives first escalation from Project Manager team to attempt risk mitigation and remove barriers for execution; escalates deviations to the client leadership and Merchandising Leadership as necessary
- Supports the Portfolio forecasting and the Project Authorization Request (PAR) processes and collaborates with leaders across the organization to ensure data and information is entered on time, aligned with key reporting dates, and accurately depicts their team's projects
- Participates in the preparation for the annual forecast solicitation process with clients and portfolio team and assists in monthly updates to the forecast
- Consolidates and reports spend variances to budgets/forecasts to the portfolio team and Merchandising Operations leadership throughout the lifecycle of their team's projects
- Coordinates with the Portfolio & Financial Support team to ensure their team's portfolio is accurately represented in all dashboards, monthly reports, and quarterly solicitations
- Reviews & analyzes current data (performance, timing, etc.), systems, processes and training to form hypotheses and recommendations around process improvements and variance reductions within the project management team, the larger team, and Lowe's for continuous improvement
Minimum Qualifications
- Bachelor's Degree Business Management, Business Administration, Computer Science or related field
- 8 Years Relevant business experience
- 5 Years Experience in project management and leading cross-functional efforts involving multiple linkages across an organization; People leadership experience with at least 2 direct report responsibility
Preferred Skills/Education
- Master's Degree Business Management, Business Administration, Computer Science or related field and 5 Years Experience leading operational process review, design and implementation of improvements; industry related experience
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.