Retail Program Manager (PgM), Cross-Meta Programs

As a Retail Program Manager, you will be responsible for driving large scale cross-functional retail initiatives, including defining the operational strategy and leading the execution across multiple teams and organizations at Meta. This position drives operating strategy and execution in retail areas including, but not limited to new store openings (temporary & permanent), Test & Learn initiatives, demo and retail technology implementations while leveraging internal platform tools and solutions. You will be partnering with in person and virtual teams and may manage multiple projects pending the bandwidth required. We are looking for an experienced retail professional who can partner with cross functional teams on complex, multifaceted retail initiatives at consumer scale while maintaining clarity of the retail mission and organizational awareness.

Retail Program Manager (PgM), Cross-Meta Programs Responsibilities

• Define and lead program execution strategy for multiple areas of retail activations and initiatives
• Develop effective relationships with all retail and cross-functional stakeholders
• Build project teams with 'customer focus' and effective communication with a bias for decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a "no barriers" mentality.
• Develop and manage program budgets, including allocating resources and tracking financial performance
• Collaborate with cross-functional business partners to build integrated plans & objectives inclusive of overall retail strategies
• Define and improve overall new retail implementation processes, including planning, gating and jeopardy management making tradeoffs where needed to achieve results.
• Monitor program progress and performance, providing regular reporting on key metrics and identifying areas for improvement
• Manage confidential and sensitive information, defining cadences and processes, including status updates to leadership, escalations and mitigations and overall documentation management in partnership with the business groups
• Anticipate bottlenecks, balance business objectives and needs versus technical and operational constraints

Minimum Qualifications

• BS or BA Degree
• 8+ years experience in strategy, operations, consulting, or program/project management experience, with 4+ years of cross-functional management including virtual team management.
• Experience building, optimizing and scaling programs and teams
• Experience interacting with and influencing multiple cross-functional stakeholders and executive management. Experience communicating change management to cross-functional partners and stakeholders.
• Experience embracing ambiguity, driving a team to perform at their best, being detail-oriented, and delivering information in a highly organized manner.
• Experience in pivoting quickly and adapting to business needs while communicating and informing a team of shifting priorities.
• Capacity to analyze data, identify trends, and make data-driven decision to solve problems, manage risks, and make strategic decisions
• Experience with budgeting, cost controls, and financial reporting.
• Experience with retail operations, including inventory management, merchandising, and customer service

Preferred Qualifications

• Certification in Program Management (e.g. Prince2 or PMP)
• Experience managing Test & Learn programs within retail
• Domain expertise in Retail or Consumer Electronics
• Experience with leading organizational transformation and process improvement

For those who live in or expect to work from California if hired for this position, please click here for additional information.

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .