Associate Director-Clinical Laboratory Sciences

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Manager - Clinical Laboratory Sciences

The Clinical Laboratory Sciences (CLS) organization is responsible for delivering reliable clinical data that enables our business partners and customers to make informed clinical and healthcare decisions. This requires an in-depth understanding of our clinical labs and data processes; the people that we manage; the functional partners with which we work; the quality standard to which our teams adhere; and the streamlined coordination and communications with our third party providers.

Responsibilities:

The purpose of the Manager - CLS role is to:

• Provide solutions that enable the on-time delivery of our clinical portfolio;
• Ensure that quality practices are at the core of all activities whether performed in-house or delegated to one of our TPOs;
• Serve as first line supervision for their team members;
• Foster an environment of shared learning where ideas, successes, and issues can be brought forward for the benefit of the entire team.

Employee Development (25%)

• Attract, retain, and develop a diverse workforce including the training and integration of new staff.
• Model Lilly values to create/sustain an environment where performance and results are recognized and valued.
• Create and sustain an environment where team members, functional partners, and TPO staff feel comfortable speaking up, sharing ideas and providing feedback.
• Actively engage team members in developmental conversations; sharing performance feedback; identifying strengths and areas for development; providing timely coaching; supporting mentoring relationships; and engaging in performance management discussions and plans.
• Energize and inspire others to personally grow and exceed their own expectations.

Meet Portfolio Deliverables through Project, Resource and Operational Management (40%)

• Understand functional sourcing strategies and TPO providers to align CLS resource with needs and development timing.
• Accountable for the successful development and implementation of CLS deliverables for supported processes, molecules, and TPOs
• Manage resource allocation, utilization, and tracking to meet the demands of an evolving portfolio.
• Oversee CLS vendor relationships, engagements, communications, and coordination to ensure resource alignment and meet prioritization needs within TA and across the portfolio.
• Engage and lead timely communications in support of portfolio demands to raise awareness around delivery expectations, successful delivery of portfolio milestones, and/or issue resolution.
• Ensure registration strategies have appropriate CLS participation and routinely communicate plans and progress to those needing involvement, including CLS leaders.
• Collaborate with peers to coordinate resource needs and support CLS initiatives where needed.
• Monitor operational metrics to assess performance, ensure portfolio delivery, and deliver with quality and within budget.

Business Process Development and Quality Management (20%)

• Sponsor an environment of shared learning within your team and across the CLS function.
• Monitor, measure, and evaluate to identify process improvement opportunities. Work with team and organization to define action and then deliver.
• Work with peers to align where needed in support of business process and resource needs.
• Represent CLS in cross-functional initiatives to share perspective and ensure appropriate process considerations.
• Support CLS initiatives by actively and visibly participating as needed to support delivery.

Process Improvement (10%)

• Understand comprehensive CLS model to better identify, drive, and deliver process improvement strategies. This may include areas of focus like cycle time reduction, quality improvements, system/process improvements, or resource efficiency gains/savings opportunities.
• Work with partners to increase vendor/partner efficiencies.
• Incorporate learning from risk taking exercises into clinical and business processes

Asset Protection (5%)

• Understand the confidential nature of company information and takes necessary steps to ensure its protection. This includes understanding various aspects of Privacy as it relates to the data collected via CLS processes.
• Ensure that an appropriate confidentiality agreement has been executed before disclosing confidential company information to TPOs or other outside parties.
• Accept obligation to Lilly for compliance to the integrity of the company.
• Maintain training compliance for all ethics and integrity focused training including Red Book. Ensure that this is a priority for team members and that they review, understand, and comply with Lilly asset protection.

Basic Qualifications/Requirements:

• Bachelor's degree
• Experience in clinical research and drug development (5 years)

Additional Skills/Preferences:

• Prior management experience
• Possess scientific background in the related discipline
• Knowledge of and experience with discipline-related processes and technology
• Knowledge of emerging IT capabilities used for clinical trial data and labs
• Ability to work in a virtual team environment, with outsourced partners
• Strong oral and written communication skills
• Demonstrated ability to build and foster teamwork, and strong ability to work across functions and regions
• Ability to provide on-going feedback, coaching, and direction
• Ability to positively manage and resolve conflict
• Demonstrated leadership and influence skills
• Demonstrated interpersonal and relationship building skills
• Demonstrated ability to deliver to timelines
• Ability to focus on multiple, competing priorities and customers simultaneously
• Critical thinking skills
• Ability to adjust rapidly to unexpected business opportunities (flexibility)
• Ability to proactively identify potential issues and contingency plans

Additional information:

• Capacity and workload management expertise
• Domestic and International travel may be required (10% per year)

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$118,500 - $173,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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