Senior Instructor Trainer -III

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Company: Resource Informatics Group

Location: Austin, TX 78745

Description:

Role: Senior Instructor Trainer -III
Location: Austin, TX
Duration: Long term
Interview: Two rounds
Experience required: Over 8 years
Prefer Locals
Prefer USC/GC (unfortunately, customer is not sponsoring for this opportunity)

Description
  • 8 or more years of experience designing, developing and implementing training curricula.
  • Develop training programs, including web-based and instructor led courses, job-aids, videos, etc.
  • Minimum 5 years of experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment.
  • Experience with web-based learning management systems and e-Learning authoring tools.
  • Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook).
  • A high degree of aptitude and flexibility to deliver training on a myriad of software products.
  • Experience in delivering technical training in cloud-based technology is a plus.

Job Description
Responsible for preparing, conducting, and evaluating technical training programs.
Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation.
Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other Staff as requested..
This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel.
Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.

Candidate Skills and Qualifications
  • 8 years of Experience as a training instructor or in a related field
  • 8 years of Experience in training methods and technologies
  • 8 years of Experience in curriculum development and instructional design
  • 4 years of Experience with instructional design and training materials of Information Technology applications or systems
  • Strong presentation and facilitation skills
  • Excellent written communication abilities
  • Bachelor's degree in Education or related field

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