Industry Consultant
Apply NowCompany: IBM
Location: Armonk, NY 10504
Description:
Your role and responsibilities
Industry Consultant, IBM Corporation, New York, NY (Up to 100% telecommuting permitted):
Required: Bachelor's degree or equivalent in Business Administration, Information Technology, Data Science or related and two (2) years of experience as a Consultant or related. Two (2) years of experience must include utilizing Power 1001, Salesforce CRM, Power BI, Project Management, Structured Query Language (SQL), Text Editor analysis tool, Python, Cloud Pak for Business Automation, Business Automation Workflow, Robotic Process Automation (RPA). D113. $167400 to $230200 per year. Full time.
Required education
Bachelor's Degree
Required technical and professional expertise
Required: Bachelor's degree or equivalent in Business Administration, Information Technology, Data Science or related and two (2) years of experience as a Consultant or related. Two (2) years of experience must include utilizing Power 1001, Salesforce CRM, Power BI, Project Management, Structured Query Language (SQL), Text Editor analysis tool, Python, Cloud Pak for Business Automation, Business Automation Workflow, Robotic Process Automation (RPA).
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Industry Consultant, IBM Corporation, New York, NY (Up to 100% telecommuting permitted):
- Analyze information system concepts and translate them into business terms for mapping business requirements.
- Work with system logs and analysis tools to investigate system performance issues, identify root causes of system functional problems.
- Leverage Salesforce CRM to oversee and resolve customer tickets, leverage support resources, and identify trends to ensure optimal customer satisfaction and facilitate training recommendations.
- Collaborate with clients to develop comprehensive software upgrade plans, including pre-upgrade preparations, "what's new" analysis, compatibility checks, and post-upgrade validation and troubleshooting.
- Provide technical advisory expertise in Business Automation Workflow, Business Automation Manager Open Edition (Process Automation Manager Open Edition, Decision Manager Open Edition, and Kogito, Watsonx Orchestrate and Cloud Pak for Business Automation) to assist clients with strategic migration planning and rollout to live production, upgrade, streamline security vulnerabilities, provide performance tuning, capacity planning, performance tuning, and health reviews of client infrastructure within delivery contract terms.
- Assess client skill gaps, help client develop the skills to expedite problem resolution and coach client's staff to build relevant product knowledge, including industry perspective on product uses.
- Develop a delivery plan for clients using the delivery plan template to identify client goals, patterns that match client goals.
- Analyze client computer systems and business operating procedures, then design business improvements to clients.
- Create Quarterly review report and scorecard for stakeholders for project review.
- Utilize: Power 1001, Salesforce CRM, Power BI, Project Management, Structured Query Language (SQL), Text Editor analysis tool, Python, Cloud Pak for Business Automation, Business Automation Workflow, Robotic Process Automation (RPA).
Required: Bachelor's degree or equivalent in Business Administration, Information Technology, Data Science or related and two (2) years of experience as a Consultant or related. Two (2) years of experience must include utilizing Power 1001, Salesforce CRM, Power BI, Project Management, Structured Query Language (SQL), Text Editor analysis tool, Python, Cloud Pak for Business Automation, Business Automation Workflow, Robotic Process Automation (RPA). D113. $167400 to $230200 per year. Full time.
Required education
Bachelor's Degree
Required technical and professional expertise
Required: Bachelor's degree or equivalent in Business Administration, Information Technology, Data Science or related and two (2) years of experience as a Consultant or related. Two (2) years of experience must include utilizing Power 1001, Salesforce CRM, Power BI, Project Management, Structured Query Language (SQL), Text Editor analysis tool, Python, Cloud Pak for Business Automation, Business Automation Workflow, Robotic Process Automation (RPA).
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.