Strategist II
Apply NowCompany: Veridic Solutions
Location: Austin, TX 78745
Description:
Job Description -
The Client Store Online org is responsible for Client's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy, and learn everything Client, wherever they are. As part of the Digital Experience & Expansion team, you will help create and optimize innovative e-commerce strategies and initiatives across primarily Client.com and the Client Store app. As a Program Manager you will specifically focus on growing our budding gifting business globally, helping ideate and expand seamless best-in-class experiences that surprise and delight both gifters and recipients at scale.
Responsibilities
As a gifting strategist for Retail Online you will:
Represent a business and customer experience point of view on a variety of capital projects, defining our strategy for new gifting features
Act as primary digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of all gifting projects
Analyze and compile gifting trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences
Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back
Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance
Regularly measure and report on program performance. Plus create financial business cases
Build out our longer-term gifting vision and strategy, developing innovative concepts
Attributes
Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info
Proactive bias for action and being resourceful
Team player able to build collaborative relationships with cross functional and global partners
Curious outlook with a learner's and data-driven mindset
Demonstrates Client's values of inclusion and diversity regularly, helping create an environment that respects differences
Desired Skills
3+ years of experience working in a strategy or customer experience function
Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry
Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity
Demonstrated analytical/reporting skills and a knack for uncovering root causes and simplifying complexity in order to synthesize clear insights and make data-driven decisions. Hands on experience with a variety of business analytics tools such as Adobe Analytics, Tableau, and advanced Excel preferred
Exceptional verbal and written communication, storytelling, and presentation skills, including proficiency in Keynote, PowerPoint, or equivalent, and presenting to various levels of leadership
The Client Store Online org is responsible for Client's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy, and learn everything Client, wherever they are. As part of the Digital Experience & Expansion team, you will help create and optimize innovative e-commerce strategies and initiatives across primarily Client.com and the Client Store app. As a Program Manager you will specifically focus on growing our budding gifting business globally, helping ideate and expand seamless best-in-class experiences that surprise and delight both gifters and recipients at scale.
Responsibilities
As a gifting strategist for Retail Online you will:
Represent a business and customer experience point of view on a variety of capital projects, defining our strategy for new gifting features
Act as primary digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of all gifting projects
Analyze and compile gifting trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences
Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back
Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance
Regularly measure and report on program performance. Plus create financial business cases
Build out our longer-term gifting vision and strategy, developing innovative concepts
Attributes
Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info
Proactive bias for action and being resourceful
Team player able to build collaborative relationships with cross functional and global partners
Curious outlook with a learner's and data-driven mindset
Demonstrates Client's values of inclusion and diversity regularly, helping create an environment that respects differences
Desired Skills
3+ years of experience working in a strategy or customer experience function
Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry
Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity
Demonstrated analytical/reporting skills and a knack for uncovering root causes and simplifying complexity in order to synthesize clear insights and make data-driven decisions. Hands on experience with a variety of business analytics tools such as Adobe Analytics, Tableau, and advanced Excel preferred
Exceptional verbal and written communication, storytelling, and presentation skills, including proficiency in Keynote, PowerPoint, or equivalent, and presenting to various levels of leadership