Directory of Health Solutions

Director of Health Solutions

Position Highlights

• Dual reporting responsibility to the President and Chief Operating Officer (COO) - ability to work independently and collaboratively with EMKS owners and senior executives
• Prior experience leading program operations of 50 employees or more
• Bachelor's in Business, Management, Information Systems disciplines, or related field
• Program Management Professional
• Aptitude and drive to support business development and corporate growth
• Ability to live and proliferate EMKS Core Values of being Ethical, Motivational, and Kind with a Service attitude and approach

POSITION SUMMARY

The Director of Health Solutions will provide company-wide leadership in business strategy/growth, quality management, human resource management, and operations management for EM Key Solutions (EMKS). The Director of Health Solutions will work with the Executive Team to continually refine and implement the strategic growth plans to expand and position the corporation as a leader in providing information technology and management services.

The Director of Health Solutions will work with the EMKS leadership team and all employees to provide oversight and leadership in marketing/business development, operations, professional services, and the company's financial performance in their area of responsibility.

The Director of Health Solutions is expected to be skilled in balancing internal management with external leadership, business development, and visibility to support the company's growth goals. While managing the organization's overall activities, the Director of Health Solutions will foster an environment of accountability, excellence, collaboration, and innovation among the staff and demonstrate fiscal responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Company-wide Leadership

• Guides and directs the program operations, including leading Program Managers, Project Managers, and other members of the leadership team towards the achievement of delivery goals and business growth
• Coaches and develops individual leadership team members
• Develops/maintains a leadership and management succession plan for program operations
• Leads the execution of all business that supports ensuring growth targets are met
• Actively leads and supports a positive, proactive, results-oriented work culture that peers and stakeholders regard as innovative and demonstrative of the company's values

Operations

• Leads the operations of their area of responsibility to achieve the targeted key performance indicators
• Responsible for establishing and maintaining the "operating results" dashboard/processes and working with the leadership team to make operating adjustments to meet targets
• Develops and monitors the overall operations and organizational structure of the corporation
• Establishes policies and guidelines for operational excellence and regulatory compliance, including local, state, and federal markets
• Provides guidance and oversight in the preparation of project understandings, schedules, budgets, fee proposals, and negotiations
• Oversees the process for ensuring the proper work plans are in place, scheduling work, staffing, and compliance in the execution of projects
• Ensures quality processes are in place for all divisions, specific to their project requirements
• Works with the Executive Team and Human Resources Manager regarding policies, salary administration, and employee benefits to ensure the interest and welfare of the employees as individuals are preserved and protected, including the performance appraisal process
• Supports company-wide development and training strategy for all personnel, working with the Human Resources Manager to support execution
• Supports the development and implementation of a company-wide internal communication strategy
• Supports a collaborative work environment within and between EMKS offices that is inclusive of all stakeholders (internal and external to the company)

Professional Services

• Responsible for refining, implementing, and monitoring EMKS' delivery of the promise" for projects that create a positive experience with all stakeholders
• Works with divisional and department leaders to develop "best of class" professional services offering in support of strategic plans
• Supports efforts to obtain quality credentials such as ISO 9000, ISO 20000, CMMI ML3, etc, for EMKS

Marketing/Business Development

• Works with the Executive Team, in particular the Vice President of Business Development, to ensure the company's marketing/business development plan is consistently executed in support of the EMKS' growth strategies
• Supports the development and execution of national/local business/sector business development plans
• Supports the development and execution of "strategic accounts" planning processes
• Actively participates in strategic development and the pursuit of new clients and projects as well as organic growth
• Works with the Executive Team and Business Development Team to assist in executing the company's "go/no go" strategies and policies in the best long-term interest of the corporation
• Provides visible corporate leadership with potential and existing clients in all market sectors
• Maintains working dialog with key clients, including federal, state, and local officials
• Participates in the development and execution of key project and client presentations
• Develops personal relationships/networking opportunities with allied market leaders, consultants, and other professionals

Financial Performance

• Works with the Executive Team to ensure that the key financial performance indicators are in place to achieve the corporation's financial performance aligned with the strategic plan
• Works with the Executive Team to develop and monitor the annual program operations budget in alignment with strategic growth efforts

PERSONAL QUALIFICATIONS

Leader... Visionary, kind, compassionate, leads by example, decision maker, supports growth agenda, strong communication skills

Motivator... Supports and inspires leaders and staff to accomplish the mission of the corporation...to change the world

Communicator... Brand enforcer, marketer, business developer, professional leading the company as a beacon of service

Innovator... Forward-thinking can imagine the possibilities for growth and opportunity

Administrator/Manager... Financial and operational oversight

PROFESSIONAL REQUIREMENTS

• Demonstrated leadership of teams with a strong business growth record
• Minimum of a bachelor's degree in management, business, program management, information systems, or a related field
• Proven record in program management, PMP preferred

KEY MEASURES OF SUCCESS

Leadership in support of a strategic plan that meets or exceeds goals/metrics as a national practice in these specific areas:

• Company-wide leadership - Leadership resulting in team effectiveness
• Operations - Overhead targets - Delivery of the Promise(s)
• Marketing & Business Development - Support of growth and obtaining new contracts and winning recompetes
• Professional Services - Integrated best of class service offering - progress toward or obtaining quality certs
• Financial Performance - Profit targets (financial and joy of employees)

Clearance:

Applicants selected may be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

About EM Key Solutions:

Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful at the most competitive rates throughout the project management lifecycle.

If you are curious to learn more about EM Key Solutions, please visit our website at

EMKS is an Equal Opportunity Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Reasonable Accommodation Requests

EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail or call Human Resources at (727)-292-1521. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

E-Verify

As a Federal Contractor, we are required to use to validate employees' ability to work legally in the United States.

EEO is the Law

The law requires EM Key Solutions to post a notice describing the Federal laws prohibiting job discrimination.

Pay Transparency Non-Discrimination

EM Key Solutions will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

For information regarding your legal rights and protections, please click on the following link: