Sr. Specialist, Change Management
Apply NowCompany: ABM Industries
Location: San Antonio, TX 78228
Description:
Job Description
Job Summary
Working at ABM means the opportunity to make a difference, every person, every day. At ABM, people
are our business - and as we transform the way we work, elevate our team and client experience, and
enhance our use of technology and data, change management plays an important and exciting role.
As a member of the Human Resources team at ABM, you'll make a positive impact in helping to prepare
people for change. Ensuring they have the knowledge, ability, and tools needed to work differently, and
adopt new or changing behaviors to enable realization of business objectives.
You'll be an important, strategic partner for our transformation leaders and key business partners,
working closely with them to understand the change, align stakeholders, plan and execute engagement
moments, and measure adoption to achieve and sustain desired business outcomes.
If you're self-motivated, like working in a fast-paced environment, enjoy navigating and defining paths
through ambiguity, and want to make change a better experience for our ABM team, we invite you to
apply for this role.
As a Sr Specialist, Change Management, you will:
Apply change management methodology, processes and tools to drive change adoption for
multiple large-scale projects and initiatives with complex scope.
Identify key stakeholders, assess change impacts, adoption risks, and measure business
readiness for change.
Establish collaborative working relationships with internal partners in project management,
continuous improvement, training, and communications to ensure alignment on the design and
delivery of engagement plans, training programs, messaging, and other deliverables.
Work closely with field team members and leaders, and facilitate their involvement to include
the voice of the field in the solutions we create.
Manage and implement the execution of multiple change plans.
Define key metrics to monitor successful adoption and sustainment.
Provide leadership supervision for direct reports.
Provide coaching and support to change management practitioners to assist in building a high
performing team.
Minimum Requirements
Ten or more years of business experience
Ten or more years of experience leading complex, multi-faceted change management efforts,
preferably for highly distributed workforces
Change management certification and/or familiarity with various change methodologies such as
PROSCI-ADKAR, Kotter's 8-Step Change Model, McKinsey 7-S, or equivalent experience
Ability self-organize and manage multiple projects simultaneously
Excellent listening, communication, and collaboration skills
Ability to work effectively at all levels of an organization
Team player, with the ability to build relationships, trust, and credibility quickly
Demonstrated analytical and problem-solving skills
Ability to work effectively with minimal supervision
Highly proficient with Microsoft Office Suite
Preferred Qualifications
Bachelor's Degree B.A./B.S.
Master's Degree in Organizational Development, Industrial and Organizational (I/O) Psychology,
Business Administration, or similar
Additional certifications in change management (e.g., CCMP-ACMP, CMP-APMG), or similar
Previous leadership experience in change management
Job Summary
Working at ABM means the opportunity to make a difference, every person, every day. At ABM, people
are our business - and as we transform the way we work, elevate our team and client experience, and
enhance our use of technology and data, change management plays an important and exciting role.
As a member of the Human Resources team at ABM, you'll make a positive impact in helping to prepare
people for change. Ensuring they have the knowledge, ability, and tools needed to work differently, and
adopt new or changing behaviors to enable realization of business objectives.
You'll be an important, strategic partner for our transformation leaders and key business partners,
working closely with them to understand the change, align stakeholders, plan and execute engagement
moments, and measure adoption to achieve and sustain desired business outcomes.
If you're self-motivated, like working in a fast-paced environment, enjoy navigating and defining paths
through ambiguity, and want to make change a better experience for our ABM team, we invite you to
apply for this role.
As a Sr Specialist, Change Management, you will:
Apply change management methodology, processes and tools to drive change adoption for
multiple large-scale projects and initiatives with complex scope.
Identify key stakeholders, assess change impacts, adoption risks, and measure business
readiness for change.
Establish collaborative working relationships with internal partners in project management,
continuous improvement, training, and communications to ensure alignment on the design and
delivery of engagement plans, training programs, messaging, and other deliverables.
Work closely with field team members and leaders, and facilitate their involvement to include
the voice of the field in the solutions we create.
Manage and implement the execution of multiple change plans.
Define key metrics to monitor successful adoption and sustainment.
Provide leadership supervision for direct reports.
Provide coaching and support to change management practitioners to assist in building a high
performing team.
Minimum Requirements
Ten or more years of business experience
Ten or more years of experience leading complex, multi-faceted change management efforts,
preferably for highly distributed workforces
Change management certification and/or familiarity with various change methodologies such as
PROSCI-ADKAR, Kotter's 8-Step Change Model, McKinsey 7-S, or equivalent experience
Ability self-organize and manage multiple projects simultaneously
Excellent listening, communication, and collaboration skills
Ability to work effectively at all levels of an organization
Team player, with the ability to build relationships, trust, and credibility quickly
Demonstrated analytical and problem-solving skills
Ability to work effectively with minimal supervision
Highly proficient with Microsoft Office Suite
Preferred Qualifications
Bachelor's Degree B.A./B.S.
Master's Degree in Organizational Development, Industrial and Organizational (I/O) Psychology,
Business Administration, or similar
Additional certifications in change management (e.g., CCMP-ACMP, CMP-APMG), or similar
Previous leadership experience in change management