LTU Facilities Operations Coordinator - Water Service
Apply NowCompany: City of Lincoln/Lancaster County, NE
Location: Lincoln, NE 68516
Description:
Salary: $38.25 - $52.13 Hourly
Location : Lincoln, NE
Job Type: Full time/probationary or status
Job Number: 202500256
Department: Transportation & Utilities Department
Division: Water
Opening Date: 04/22/2025
Closing Date: 5/4/2025 11:59 PM Central
Job Posting Information
This position is a key management position for the Lincoln Water System managing and coordinating a highly visible team of water service professionals engaged in customer relations, metering, cross connection control, and water main/water service locating. This team also functions as first responders for water outages on a 24/7/365. The position is responsible for managing an operations budget in excess of $3.0M and supports and assists in large capital improvements projects related to water main replacements and lead service line replacements. Additional responsibilities include public engagement, presentations, code enforcement, and technical assistance to the public and contractors.
Lincoln Water System is one of 11 divisions in the City of Lincoln Transportation and Utilities (LTU) Department. The LTU team provides transit, transportation, and utilities services year-round to the citizens of Lincoln. Nearly 600 team members make up LTU. We fuel the importance of building relationships within our divisions and department and with our community partners. The Department's mission is to responsibly deliver, enhance and maintain vital infrastructure and services for the good of our community. We value our team's forward-thinking attitude and pride ourselves on good stewardship of our environment. We celebrate our individual strengths that in turn take our teams to new levels of accomplishment. We commit ourselves to offering additional training opportunities and a variety of paths for professional job growth. Our teammates enjoy benefits that include, but are not limited to, retirement match, paid vacation, holidays, sick leave, and health, dental, and vision plans. Join the largest department at the City of Lincoln today. We are excited to enhance our community's quality of life together.
Direct reports hours are M-F 7:30 AM to 4 PM and on call as scheduled.
This position is located at 2021 N 27th St. Lincoln NE 68503
More information on the Transportation and Utilities Department can be found here: https://www.lincoln.ne.gov/City/Departments/LTU
Nature of Work/Examples of Work Performed
Water Service Operations & Management
Meter Shop Supervision
Water Service & Locators Staff
Cross Connection
Employee Training & Safety
Desirable Knowledge, Abilities & Skills/Desirable Training & Experience
Thorough knowledge of the principles, practices, methods, processes and operating procedures related to water, asset management principles and software to document such data. Thorough knowledge of occupational hazards and employee safety related to operation of water, operation, repair and maintenance of a wide variety of specialized equipment utilized in water.
Ability to plan, assign, supervise, inspect and evaluate the work of subordinate personnel, contractors and consultants. Ability to interpret rules, regulations and policies, and to make decisions in accordance with established standard operating plans, procedures and practices. Ability to establish and maintain effective communication and working relationships with City officials, superiors, co-workers, subordinates, contractors, regulators, consultants and the public. Ability to communicate effectively both orally and in writing. Ability to compile and maintain operational records utilizing paper, photographic and video systems and modern electronic devices. Ability to participate successfully in professional development opportunities and translate industry leading methods, practices and processes to facility operations.
Minimum Qualifications/Necessary Special Requirements
Graduation from an accredited four-year college or university with major coursework in environmental science, environmental engineering construction/construction management, biology, chemistry or related fields, and four years of experience in the operation and maintenance of a water resource recovery facility, wastewater collection, water production, distribution system or construction/construction management including six months of experience in a supervisory capacity; or any equivalent combination of training and experience which provides the desirable knowledge, abilities, and skills.
Necessary Special Requirements
Possession of Nebraska Grade III and Grade VI Water Operator Certificate, or equivalent certification from another State recognized or reciprocal with Nebraska.
We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position:
01
APPLICATION COMPLETION ACKNOWLEDGEMENTTo successfully complete your application, please make sure you read each statement below and check ALL boxes prior to submission.
02
Please indicate below if you have graduated from an accredited four-year college or university with major coursework in environmental science, environmental engineering construction/construction management, biology, chemistry or a related field.
03
Please explain your selection(s) above including the name of the college or university. If the option for related field was selected, please list the field. If "None listed" was selected, enter "N/A".
04
Do you have supervisory experience in the operation, repair and maintenance in water service?
05
If yes, please list your employer(s) where you acquired this experience. If No, enter N/A.
06
If yes, please describe your experience including the number of employees you supervised. If no, enter N/A.
07
Do you have experience in personnel matters such as interviewing or hiring, performance evaluations and disciplinary action?
08
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
09
If yes, please describe your experience. If no, enter N/A.
10
Do you have a Grade III and Grade VI Water Operator Certificate from the State of Nebraska?
11
List any other certifications you hold related to backflow prevention, cross-connection control, water distribution, or utility management. If none, enter N/A.
12
Indicate if you have experience water tapping and service line installations, inspections and materials
13
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
14
If yes, please describe your experience. If no, enter N/A.
15
Indicate if you have experience with cross connection prevention, testing and plan reviews.
16
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
17
If yes, please describe your experience. If no, enter N/A.
18
Indicate if you have experience working with customers and contractors.
19
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
20
If yes, please describe your experience. If no, enter N/A.
21
Indicate if you have thorough knowledge of plumbing codes, Lincoln Municipal Code Title 17.
22
If you have knowledge, please list your employer(s) where you acquired this knowledge. If none, enter N/A.
23
If you have knowledge of LMC Title 17, please describe your experience with it. If none, enter N/A.
24
Indicate your knowledge and experience in Nebraska One-Call Law and requirements?
25
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
26
If yes, please describe your knowledge/experience. If no, enter N/A.
27
I understand, as a condition of my employment for the position for which I am applying with the City of Lincoln/Lancaster County, that I must at all times be legally licensed to operate a motor vehicle. I understand state law requires operators possessing a driver's license from another state must obtain a valid Nebraska driver's license within 30 days of change of residence. Further, I understand that I must notify my immediate supervisor the next working day following a motor vehicle conviction which results in loss, revoked, impounded or suspension of my driver's license. Further, I understand that this document is an official City/County record, and that falsification of this document, or failure to properly notify the City/County of driving convictions or loss of driving privileges will result in discipline, up to and including termination. This applies any time driving privileges are revoked, suspended or limited in any way by any court or the Nebraska Department of Motor Vehicles or any other Administrative agency of the state of Nebraska or any other state jurisdiction.
28
Do you have a valid Driver's License?
29
For verification purposes please list the state that issued the license and your driver's license number.
Required Question
Location : Lincoln, NE
Job Type: Full time/probationary or status
Job Number: 202500256
Department: Transportation & Utilities Department
Division: Water
Opening Date: 04/22/2025
Closing Date: 5/4/2025 11:59 PM Central
Job Posting Information
This position is a key management position for the Lincoln Water System managing and coordinating a highly visible team of water service professionals engaged in customer relations, metering, cross connection control, and water main/water service locating. This team also functions as first responders for water outages on a 24/7/365. The position is responsible for managing an operations budget in excess of $3.0M and supports and assists in large capital improvements projects related to water main replacements and lead service line replacements. Additional responsibilities include public engagement, presentations, code enforcement, and technical assistance to the public and contractors.
Lincoln Water System is one of 11 divisions in the City of Lincoln Transportation and Utilities (LTU) Department. The LTU team provides transit, transportation, and utilities services year-round to the citizens of Lincoln. Nearly 600 team members make up LTU. We fuel the importance of building relationships within our divisions and department and with our community partners. The Department's mission is to responsibly deliver, enhance and maintain vital infrastructure and services for the good of our community. We value our team's forward-thinking attitude and pride ourselves on good stewardship of our environment. We celebrate our individual strengths that in turn take our teams to new levels of accomplishment. We commit ourselves to offering additional training opportunities and a variety of paths for professional job growth. Our teammates enjoy benefits that include, but are not limited to, retirement match, paid vacation, holidays, sick leave, and health, dental, and vision plans. Join the largest department at the City of Lincoln today. We are excited to enhance our community's quality of life together.
Direct reports hours are M-F 7:30 AM to 4 PM and on call as scheduled.
This position is located at 2021 N 27th St. Lincoln NE 68503
More information on the Transportation and Utilities Department can be found here: https://www.lincoln.ne.gov/City/Departments/LTU
Nature of Work/Examples of Work Performed
Water Service Operations & Management
- Managing service vehicles, equipment, and preventative maintenance programs.
- Managing inventory of service supplies (e.g., meters, tools, tapping supplies).
- Overseeing emergency calls such as water main breaks, frozen lines, and service leaks.
- Developing and managing an operational budget for service sections.
- Respond to customers and contractors in a timely manner.
Meter Shop Supervision
- Large meter testing and repairing while ensuring accuracy of meter billing data
- Implementing a meter replacement and radio-read installation program.
- Managing hydrant meter permit program.
Water Service & Locators Staff
- Overseeing service techs for service taps, One-Call locates, meter installation or inspection.
- Monitoring damage to private property and following up on repairs or reimbursements.
- Reviewing and approving water service plans for new construction or reconnections.
- Keeping accurate and permanent records of customer service work.
Cross Connection
- Oversee regulatory compliance, testing of Backflow Preventers and Premise Surveys and new meter and backflow installations.
- Maintaining strong, professional relationships with coworkers, officials, and the public.
- Demonstrating reliability through attendance and schedule adherence.
- Fostering a respectful, positive work environment.
- Modeling professionalism, ethical decision-making, and initiative.
- Completing required training, certifications, and personnel paperwork in a timely manner.
Employee Training & Safety
- Monitoring performance and conducting regular employee reviews.
- Scheduling and tracking CEUs for operator training and compliance.
- Leading regular safety meetings and ensuring compliance with safety regulations.
- Identifying staff training needs and creating training plans.
- Leading special projects, preparing reports, or participating in departmental committees.
Desirable Knowledge, Abilities & Skills/Desirable Training & Experience
Thorough knowledge of the principles, practices, methods, processes and operating procedures related to water, asset management principles and software to document such data. Thorough knowledge of occupational hazards and employee safety related to operation of water, operation, repair and maintenance of a wide variety of specialized equipment utilized in water.
Ability to plan, assign, supervise, inspect and evaluate the work of subordinate personnel, contractors and consultants. Ability to interpret rules, regulations and policies, and to make decisions in accordance with established standard operating plans, procedures and practices. Ability to establish and maintain effective communication and working relationships with City officials, superiors, co-workers, subordinates, contractors, regulators, consultants and the public. Ability to communicate effectively both orally and in writing. Ability to compile and maintain operational records utilizing paper, photographic and video systems and modern electronic devices. Ability to participate successfully in professional development opportunities and translate industry leading methods, practices and processes to facility operations.
Minimum Qualifications/Necessary Special Requirements
Graduation from an accredited four-year college or university with major coursework in environmental science, environmental engineering construction/construction management, biology, chemistry or related fields, and four years of experience in the operation and maintenance of a water resource recovery facility, wastewater collection, water production, distribution system or construction/construction management including six months of experience in a supervisory capacity; or any equivalent combination of training and experience which provides the desirable knowledge, abilities, and skills.
Necessary Special Requirements
Possession of Nebraska Grade III and Grade VI Water Operator Certificate, or equivalent certification from another State recognized or reciprocal with Nebraska.
We value each City of Lincoln employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees' professional and personal lives. The following benefits are available for this position:
- Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
- We encourage a healthy work-life balance by offering 20 days of vacation leave approximately annually that you begin accruing upon hire plus 11 paid holidays and 2 personal convenience days per fiscal year.
- All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
- 30 days of Paid Parental Leave
- Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
- Up to 4 days of Funeral and Bereavement Leave
- $70,000 of Life Insurance
- 401(a) Retirement Plan. If you make a 7% contribution, the City will contribute 9%
- We a provided Post Employment Health Plan for eligible medical expenses that occur after you leave City employment.
- Optional benefits include:
- Medical and/or Dependent Care Flexible Spending Accounts
- Allstate Voluntary Plans
- Supplemental Term Life
- Deferred Compensation Plans
01
APPLICATION COMPLETION ACKNOWLEDGEMENTTo successfully complete your application, please make sure you read each statement below and check ALL boxes prior to submission.
- 1. This application is hand scored.
- 2. ALL questions must be fully answered to receive full credit.
- 3. "See Resume", or answers such as "See ___" are not acceptable responses and will not receive full credit.
- 4. Copied/Pasted answers will not receive full credit.
- 5. ALL employers and education referred to in answers must be listed in the Work History and Education sections of the application for verification and to receive full credit.
- 6. I understand I am responsible for the accuracy and completeness of my application.
- 7. I Acknowledge that I have read and understand each of the above statements.
02
Please indicate below if you have graduated from an accredited four-year college or university with major coursework in environmental science, environmental engineering construction/construction management, biology, chemistry or a related field.
- Bachelor's degree or above with major coursework in environmental science.
- Bachelor's degree or above with major coursework in environmental engineering construction/construction management.
- Bachelor's degree or above with major coursework in biology.
- Bachelor's degree or above with major coursework in chemistry.
- Bachelor's degree or above with major coursework in a related field.
- None listed
03
Please explain your selection(s) above including the name of the college or university. If the option for related field was selected, please list the field. If "None listed" was selected, enter "N/A".
04
Do you have supervisory experience in the operation, repair and maintenance in water service?
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
05
If yes, please list your employer(s) where you acquired this experience. If No, enter N/A.
06
If yes, please describe your experience including the number of employees you supervised. If no, enter N/A.
07
Do you have experience in personnel matters such as interviewing or hiring, performance evaluations and disciplinary action?
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
08
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
09
If yes, please describe your experience. If no, enter N/A.
10
Do you have a Grade III and Grade VI Water Operator Certificate from the State of Nebraska?
- Yes
- No
11
List any other certifications you hold related to backflow prevention, cross-connection control, water distribution, or utility management. If none, enter N/A.
12
Indicate if you have experience water tapping and service line installations, inspections and materials
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
13
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
14
If yes, please describe your experience. If no, enter N/A.
15
Indicate if you have experience with cross connection prevention, testing and plan reviews.
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
16
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
17
If yes, please describe your experience. If no, enter N/A.
18
Indicate if you have experience working with customers and contractors.
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
19
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
20
If yes, please describe your experience. If no, enter N/A.
21
Indicate if you have thorough knowledge of plumbing codes, Lincoln Municipal Code Title 17.
- No knowledge of LMC Title 17
- Basic knowledge of LMC Title 17
- Intermediate knowledge of LMC Title 17
- Thorough knowledge of LMC Title 17
22
If you have knowledge, please list your employer(s) where you acquired this knowledge. If none, enter N/A.
23
If you have knowledge of LMC Title 17, please describe your experience with it. If none, enter N/A.
24
Indicate your knowledge and experience in Nebraska One-Call Law and requirements?
- No experience
- Yes, less than 6 months
- Yes, 6 months to 2 years
- Yes, more than 2 years
25
If yes, please list your employer(s) where you acquired this experience. If no, enter N/A.
26
If yes, please describe your knowledge/experience. If no, enter N/A.
27
I understand, as a condition of my employment for the position for which I am applying with the City of Lincoln/Lancaster County, that I must at all times be legally licensed to operate a motor vehicle. I understand state law requires operators possessing a driver's license from another state must obtain a valid Nebraska driver's license within 30 days of change of residence. Further, I understand that I must notify my immediate supervisor the next working day following a motor vehicle conviction which results in loss, revoked, impounded or suspension of my driver's license. Further, I understand that this document is an official City/County record, and that falsification of this document, or failure to properly notify the City/County of driving convictions or loss of driving privileges will result in discipline, up to and including termination. This applies any time driving privileges are revoked, suspended or limited in any way by any court or the Nebraska Department of Motor Vehicles or any other Administrative agency of the state of Nebraska or any other state jurisdiction.
- I Understand
28
Do you have a valid Driver's License?
- Yes
- No
29
For verification purposes please list the state that issued the license and your driver's license number.
Required Question