Director of Financial Aid and Veterans Services

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Company: State of New Mexico

Location: Seattle, WA 98164

Description:

South Seattle College is looking to hire a Director of Financial Aid & Veterans Services.

Salary Range for this position is $77,152 to $106,543 annually.

Application and required materials must be submitted no later than / Opportunity is open until filled, first review of materials will begin May 6th, 2025.

Position Summary

The Financial Aid & Veterans Services Office at South Seattle College delivers high quality service to students, prospective students and college partners. We are committed to creating an accessible, supportive environment and an educational experience that recognizes equity, justice, and cultural humility as integral components of academic excellence. We are committed to minimizing financial barriers to support students in achieving their educational goals. In addition, we provide detailed professional caring services to students with regard for individual circumstances. We respect the dignity of individuals and the privacy of confidential information. Our team works to ensure we are committed to the pursuit of equitable student learning outcomes for our diverse students. Candidates who can contribute to these values are encouraged to apply and identify their strengths in these areas. Black, indigenous, People of Color, immigrant, LGBTQIA+, and other historically marginalized candidates are strongly encouraged to apply.

Under the supervision of the Dean of Student Success, the Director of Financial Aid and Veterans Services is responsible the day-to-day operations, customer services, and financial aid engagement efforts of the Financial Aid & Veterans Services office, including the management of special funding programs administered through the office. Special funding programs may include Veterans Educational benefits, third party and employer sponsorship, scholarships, and/or cohort funded programs.

The Director works closely with the Seattle Colleges Executive Director of Financial Aid and the Director of Financial Aid Processing & Technology, and Director of Financial Aid Awards Management & Compliance. The Director is responsible for coordinating the accurate awarding and reporting of federal and state financial aid funds, with the assistance of the Executive Director. The Director will serve as part of the campus Student Services Leadership team and will participate in coordinating the planning, development, implementation, and evaluation of student support services and activities related to student funding. This position serves all stakeholders at the college including students, faculty, other campus offices, and members of the public, in all things related to funding options available to students at the college.T

he Director of Student Financial Services directly supervises professional and classified (i.e. civil service) staff in the Financial Aid and Veteran's Affairs Office. This position is typically scheduled to work Monday through Friday 8:00 am to 5:00 pm. The schedule may vary depending on college needs and may be required to work evenings and weekends. This position may work a hybrid schedule of both remote and on-site work.

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College, and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:
  • Competitive Pay Rates
  • Promotional Opportunities
  • Great Medical, Dental, and Retirement plans
  • Paid Sick and Vacation Leave
  • Transportation benefits
  • Tuition Waivers
  • PEBB Wellness Plan
  • Washington State Employee Assistance Programs (EAP)

Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:
  • Attached current Resume
  • Attached cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas.

What you will be working on:
  • Oversees, leads, and is responsible for the operational and fiscal activities of the Financial Aid Office and Veterans Educational Benefits Programs. This includes, but is not limited to, responsibility for budgeting and staffing of assigned operation units. Projects expenditures, revenue and allocations of fund management in aid programs.
  • Ensures the timely preparation of all federal and state reports and funding requests pertaining to the financial aid program including FISAP, State Interim Reports, Gainful Employment, Unit Record Report, etc., in collaboration with Seattle Colleges Executive Director of Financial Aid.
  • Assists in the development of equitable awarding policies and packaging plans consistent with regulations and college access, persistence, and completion goals.
  • Oversees Title IV refunds and repayments, including reporting to U.S. Department of Education, National Student Loan Data System (NSLDS), and Washington Student Achievement Council (WSAC)
  • Oversees the coordination of on campus student employment of work study students.
  • Manages and submits the Federal and State Program Participation Agreements and make necessary modifications.
  • Coordinates and complies with audit requests of financial aid and veterans funding by state and federal agencies.
  • Establishes and manages efficiency of default management and financial literacy programs.
  • Establish and maintain collaborative working relationships with other college offices including instructional departments, campus and district accounting office, establishing policies, procedures and guidelines in conjunction with those departmental goals.
  • Manage all aspects of the financial aid office to include planning, setting goals and objectives consistent with the college Mission and Strategic Plan.
  • Oversees the certification and delivery of Veterans Funding to include compliance, policy development and reconciliation.
  • Establishes and implements procedures for delivering student aid awarded by outside agencies or funders, e.g. Scholarships, Employee Tuition Assistance program, Community Based Organization (CBO) Funds, L&I Cost Encumbrances, etc.
  • Acts as a primary liaison with appropriate state committees, departments, organizations, and institutions relative to the programs and services of both the areas of assigned responsibility and the College as a whole.
  • Ensures College adherence and conformity to District, city, state and federal codes, laws and policies by establishing and implementing procedures for the legal integrity of the College.
  • Contributes to a transparent decision-making system that maintains and improves the quality of educational offerings and services. Ensures that resource allocation is strategically guided and supports achievement of the College's and Districts mission, vision, and strategic plans. Uses data to make informed recommendations and decisions

    This description is not intended to cover every aspect of this job, we are a team that works together to meet the needs of those we serve, and every member of the team is expected to contribute, even beyond the specific responsibilities listed in this posting.

What you bring as a candidate:
  • Bachelor's degree from an accredited institution.
  • Three (3) years of documented, successful, and progressively responsible professional work experience in financial aid at a higher education institution.
  • Evidence of successful experience working directly with a diverse, multicultural student population with an emphasis in leadership, team building, and student advocacy.
  • Demonstrated ability to successfully work with individuals representing a wide range of educational, professional, and cultural experiences.
  • Demonstrated familiarity with the goals and objectives of a comprehensive community college.
  • Demonstrated extensive knowledge of information, practices, and procedures in financial aid, including, but not limited to, federal and state regulations and awarding procedures.
  • Demonstrated technology skills in student financial aid databases, data systems, and related technologies.
  • Demonstrated ability to supervise, manage and build productive diverse teams.
  • Demonstrated ability to address, mitigate and deescalate conflict.
  • Demonstrated excellent, and effective, organizational skills.
  • Demonstrated excellent communication skills.
  • Demonstrated experience managing multiple

Physical Demands and Disability Accommodation

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources .

Office Setting:

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:
  • Ability to operate office equipment, receive and interpret data, and prepare various materials
  • Ability to exchange information with supervisor, lead, co-workers, and students
  • Ability to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion
  • Work is performed primarily in office settings with frequent interruptions and encounters noises typical of these settings

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of bullying behaviors, including cyberbullying.

Inquiries regarding compliance and/or grievance procedures may be directed to the Director of Legal Compliance .

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.

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