Sr. Technical Program Manager, Amazon Fulfillment Technologies (AFT) - Workforce Optimization
Apply NowCompany: Amazon
Location: Toronto, ON M4E 3Y1
Description:
Our team is looking for a Senior Technical Program Manager to lead large programs impacting hundreds of thousands of associates across Amazon's fulfillment network. These programs aim to increase the flexibility of our fulfillment workforce through proactive training as well as to improve data privacy through centralized data access policies and tools. As the leader of these programs you will get the opportunity to work on highly visible projects that directly impact the associate experience. You will be involved in all the aspects of the software development cycle including scoping, design, implementation, testing and delivery of your product as well as adoption across Amazon.
Key job responsibilities
In this position you will lead multiple work streams involving collaboration across different tech and business teams. You will be responsible for driving technical direction, execution and adoption. You will work with Software Managers, Program Managers, Product Managers, and Software Developers across organizations to define, deliver and report on the status of our roadmaps.
You should be able to take complex and ambiguous business requirements and break them down into manageable projects, write functional specifications where appropriate, and then deliver them in a successful and timely manner. You should be equally comfortable digging into business requirements as you are drilling into architecture and design with development teams. You are not fazed by ambiguity or competing priorities. You anticipate bottlenecks and are an expert at balancing business needs versus technical constraints to move projects forward quickly. Successful candidates will have a technical background, be detail driven, have excellent problem solving abilities, and be able to communicate and influence at all levels.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RSP Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Workforce Optimization
AFT's Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon's global fulfillment network locations.
BASIC QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 5+ years of technical program management working directly with software engineering teams experience
PREFERRED QUALIFICATIONS
- 3+ years of software development experience
- Bachelor's degree in engineering, computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Key job responsibilities
In this position you will lead multiple work streams involving collaboration across different tech and business teams. You will be responsible for driving technical direction, execution and adoption. You will work with Software Managers, Program Managers, Product Managers, and Software Developers across organizations to define, deliver and report on the status of our roadmaps.
You should be able to take complex and ambiguous business requirements and break them down into manageable projects, write functional specifications where appropriate, and then deliver them in a successful and timely manner. You should be equally comfortable digging into business requirements as you are drilling into architecture and design with development teams. You are not fazed by ambiguity or competing priorities. You anticipate bottlenecks and are an expert at balancing business needs versus technical constraints to move projects forward quickly. Successful candidates will have a technical background, be detail driven, have excellent problem solving abilities, and be able to communicate and influence at all levels.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RSP Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
Amazon Fulfillment Technologies (AFT) powers Amazon's global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Workforce Optimization
AFT's Workforce Optimization team delivers innovative platforms and products to automate labor management and staffing decisions across processes and functions at Amazon's global fulfillment network locations.
BASIC QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 5+ years of technical program management working directly with software engineering teams experience
PREFERRED QUALIFICATIONS
- 3+ years of software development experience
- Bachelor's degree in engineering, computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.