Senior Manager, FP&A - Product & Engineering
Apply NowCompany: Freshworks
Location: San Mateo, CA 94403
Description:
Company Description
Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There's another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
We are seeking an experienced Senior Finance Manager to join our R&D Finance team at Freshworks. In this pivotal role, you'll be the strategic finance partner to our Product and Engineering teams, helping shape key decisions with your financial expertise and strong analytical skills. You'll engage with senior leadership, provide actionable insights, and guide your team to deliver results that drive business growth. If you thrive in fast-paced, entrepreneurial environments and have a passion for leveraging financial modeling to influence business outcomes, this role is for you.
Key Responsibilities:
Please note this is a hybrid role with onsite expectations of 3x/ week (Tue - Thur) from our San Mateo, CA headquarters.
Qualifications
Additional Information
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus
Base Salary: $194,900 - $280,000
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There's another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
We are seeking an experienced Senior Finance Manager to join our R&D Finance team at Freshworks. In this pivotal role, you'll be the strategic finance partner to our Product and Engineering teams, helping shape key decisions with your financial expertise and strong analytical skills. You'll engage with senior leadership, provide actionable insights, and guide your team to deliver results that drive business growth. If you thrive in fast-paced, entrepreneurial environments and have a passion for leveraging financial modeling to influence business outcomes, this role is for you.
Key Responsibilities:
- Work closely with Product leadership to develop, refine, and implement strategic plans for the next 1-3 years. Highlight risks and opportunities related to business growth, helping guide investment decisions through insightful financial models and analysis.
- Collaborate with corporate and GTM FP&A teams to define and track key performance indicators (KPIs). Use these metrics to ensure that strategic goals are met, driving both financial and operational success.
- Build and refine complex financial models to evaluate business scenarios, including marketing investments, ROI, and go-to-market strategies. Provide data-driven recommendations that influence critical decisions.
- Take ownership of financial reporting deliverables, such as month-end close packages, variance explanations, and performance transparency. Ensure clear communication with the Accounting team and other business partners to explain key drivers and results.
- Lead the charge in streamlining, standardizing, and automating financial processes and reporting. Constantly look for ways to enhance efficiencies and drive operational improvements.
Please note this is a hybrid role with onsite expectations of 3x/ week (Tue - Thur) from our San Mateo, CA headquarters.
Qualifications
- 10+ years of experience in finance, including at least 1 year of supervisory experience.
- Experience in FP&A, management consulting, investment banking, or similar roles
- Ability to lead teams to deliver exceptional results and drive business growth
- Ability to influence all levels of leadership to drive actions, behaviors, decisions, and business outcomes
- Advanced Proficiency in Microsoft Excel/ Google Sheets to analyze complex business scenarios by building/improving financial models
- Highly motivated, self-starter with ability to work independently in a fast-paced environment, simultaneously manage several priorities, and challenge the status quo to lead change and operational improvements
- Strong attention to detail and the ability to synthesize large volumes of data into insightful recommendations to the executive leadership team
- Strong accounting knowledge, especially in a software/ SaaS environment
- Strong written and oral communication skills with experience in presenting to business partners with confidence, conviction, and credibility
- Experience with SaaS/ Cloud Computing business models is a plus
- MBA is a plus
Additional Information
This role is based in the San Francisco Bay Area and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for a target bonus
Base Salary: $194,900 - $280,000
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.