Calibration/Technical Operations Supervisor
Apply NowCompany: Synectics Inc.
Location: Dayton, OH 45424
Description:
Responsibilities
Qualifications
Benefits:
- Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives.
- Responsibilities may include a combination of technical operations, customer service, shipping & receiving, quality representatives, and drivers.
- This includes direct interaction with customers, corporate personnel, and sales personnel.
- Act independently to determine methods and procedures on new assignments and may guide the activities of other employees.
- Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways.
- Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.
- Serve as a leader and set an example of embodying the principles of our Mission in Service.
- Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities.
- Manage and control key variable expense accounts, technical and administrative staff.
- Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
- Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
- Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
- Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
- Support the Regional Director/VP in key initiatives and projects.
- Recommendation for asset acquisition with appropriate justification
Qualifications
- Experience managing a technical service group at a company in a relevant or comparable industry.
- At least 10 years' experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable.
- At least 2 years' experience as a section lead or supervisor.
- Excellent oral and written communication skills.
- Knowledge of MS Office applications.
- Ability to manage and motivate employees.
- Must be able to lift up to 45 lbs without assistance. Occasional standing and bending are required.
- Work primarily in a laboratory or manufacturing environment at a our location and or customer sites. Travel may be required to other domestic and possibly international locations.
Benefits:
- Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
- Paid time off with vacation, sick and holiday leave