Senior Account Manager

Job Description:
The account manager is responsible for renewing SelectHealth's Large Employer commercial business including fully insured, level-funded, self-funded business. This position supports the strategy for increasing market share and identifies and develops close professional relationships with producers, brokers, consultants, and internal partners such as underwriting, enrollment, product development and others integral to renewing business.

This is a hybrid position. Two days in the office and three days at home.

Essential Functions

• Develop and maintain relationships with assigned groups and broker partners. Meeting customer needs for information and issue resolution. Understands all funding arrangements, including fully insured, contingently funded, and self-funded, and effectively communicates information to clients and brokers.
• Develop and implement strategies for overcoming competition to increase or maintain sales and market share, such as sales strategies, promotional plans, and pricing strategies.
• Manages a book of business that includes the renewal process for assigned products (health, dental, etc.), provide and deliver reporting to help with plan strategy and performance along with contracts, plan documents and id cards. (Presents proposals and negotiates agreements with existing clients. Exercises exceptional sales and negotiating skills with both brokers and clients.
• Researches employer underwriting information and submits group data summary so the Underwriting Department can prepare accurate rate proposals based on employer risk. Reviews the information, risks, plan design, competition, and rates with the Underwriting department to accurately convey information to the broker.
• Responds to requests for proposals (RFPs) for all clients and brokers.
• Organizes and coordinates the enrollment of groups, including effectively and knowledgeably presenting plan benefits to employer groups, and being well-versed in benefit designs to respond to group and individual questions and concerns.
• Directs the internal enrollment process to ensure the accurate and timely enrollment and administration of groups by coordinating the underwriting, enrollment, finance, and marketing functions. Maintains a working knowledge of the group information to conduct quality and accuracy reviews of information that has been entered.
• Full-time position, 8am - 5pm workday, with additional hours as needed
• Hybrid work environment schedule, subject to change
• Professional conduct and attire
• Personal automobile and valid driver's license

Skills

• Strong Health Insurance Industry Knowledge
• Customer Relationship Management
• Communication Skills
• Sales and Negotiation Skills
• Analytical Skills
• Project Management
• Technical Proficiency
• Leadership Skills
• Strategic Thinking
• Adaptability and Resilience

Qualifications

• Bachelor's Degree or four years of equivalent experience in customer service, sales, marketing, or communications. The degree must be obtained through an accredited institution. Education is verified.
• Five years of sales or health care industry experience.

Preferred Qualifications

• Current Utah State health insurance agent/consultant license. Additional licensing may be required in other states where SelectHealth is located.
• Strong interpersonal communication skills, both verbally and in writing

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• Preferred of 4 years prior health insurance sales experience

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• Ability to sell and manage the sales process.

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• Highly organized and skilled in multitasking, with the ability to prioritize effectively and manage workload independently. Attention to detail is a key strength.
• This position may require flexibility to work hours outside of a regular schedule

Physical Requirements

• Manual dexterity
• Hearing
• Seeing
• Speaking
• Lifting

Physical Requirements:

SH only

Manual dexterity, hearing, seeing, speaking.

Location:
SelectHealth - Murray

Work City:
Murray

Work State:
Utah

Scheduled Weekly Hours:
40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$40.02 - $63.03

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.