Senior Manager, Enterprise Systems

Description

We are seeking a dynamic and results-oriented Senior Manager, Enterprise Systems to lead the strategic management, optimization, and evolution of our enterprise resource planning (ERP) systems, with a primary focus on Oracle NetSuite. This role requires a no-nonsense, solutions-driven leader with exceptional expertise in ERP best practices, cross-functional business analysis, and change management. You will be a key driver in aligning our technology roadmap with enterprise goals, ensuring seamless integrations, user adoption, and long-term value from our ERP ecosystem.

Position Responsibilities:

• Serve as the principal business owner of Oracle NetSuite and related enterprise applications.
• Develop and maintain a forward-looking roadmap for ERP capabilities in line with company growth and operational efficiency.
• Act as a strategic thought partner to executive leadership on enterprise systems, technology investments, and optimization opportunities.
• Provide expert-level oversight of Oracle NetSuite, ensuring its alignment with business needs and scalability.
• Lead the evaluation and integration of third-party NetSuite partners and modules to expand system capabilities.
• Act as the internal champion and subject matter expert (SME) for leveraging the full power of NetSuite and its ecosystem.
• Direct all phases of ERP-related projects, including scope definition, requirements gathering, design, testing, deployment, and adoption.
• Manage external NetSuite implementation and optimization partners to ensure successful delivery and continuous improvement.
• Drive organizational change management efforts to support system upgrades and user engagement across departments.
• Collaborate with HR and the ERP Systems Manager to design and deliver role-based training for end users and senior management.

• Create and maintain user documentation, training programs, and support tools to ensure knowledge transfer and sustained usage.
• Partner with functional leaders to translate business needs into system requirements and innovative solutions.
• Define, document, and implement best practices in ERP processes across finance, operations, procurement, and more.
• Continuously identify and execute improvement opportunities for system performance and business efficiency.

Requirements

• 7-10+ years of progressive experience in ERP and enterprise systems management, with deep hands-on expertise in Oracle NetSuite.
• Proven experience leading major NetSuite implementations, integrations, and customizations.
• Demonstrated ability to manage third-party vendors and strategic system partners.
• Strong understanding of ERP business processes (finance, operations, supply chain, etc.) and best practices.
• Skilled in creating business cases, managing project timelines, and leading enterprise-wide initiatives.
• Excellent communication and interpersonal skills with a high-energy, collaborative, and pragmatic approach.
• Adept in change management, training programs, and user engagement strategies.
• At least 3 years of experience working with a finance or accounting ERP system.

Preferred Qualifications:

• NetSuite certifications (Administrator, ERP Consultant, or SuiteFoundation).
• Experience working with integrated NetSuite partners or SuiteApp solutions.
• PMP, Agile, or related project management certification.

Position Requirements:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field., job experience substitution
• A minimum of 3 years of experience in business analysis, process improvement, or a similar role.
• Demonstrated record of successful systems and process improvements and continuous on-

Supervisory Requirements:
Two ERP systems managers and third-party consultants

ADA Requirements:

• Sit or Stand
• Use Hands/Fingers to handle or feel
• Exposure to work an office/air conditioned environment
• Talk/hear
• See

Travel Requirement:

Up to 15% travel is required. If additional, travel is required beyond the specified amount, based on the operational demand, you will be notified accordingly so arrangements can be made.