Business Systems Analyst
Apply NowCompany: Cynet Systems
Location: Newark, NJ 07104
Description:
Job Description:
Pay Range: $70hr - $75hr
Responsibilities:
Pay Range: $70hr - $75hr
Responsibilities:
- Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
- Develop actionable business intelligence and analytics to drive decision-making.
- Lead ongoing reviews of business processes and developing optimization strategies.
- Develop and implement data governance, data management, and data quality program practices and strategies.
- Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
- Foster a culture of continuous improvement and excellence.
- Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
- Experience working in an AGILE environment.
- Strong analytical skills and proficiency in data modeling techniques.
- BA/BS in CS, Information Systems or Information management or Systems design.
- bility to manage complex projects and deliver results in a fast-paced environment.
- Excellent communication and leadership abilities.
- Deep expertise in insurance financial engines and regulatory compliance.
- Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.