Sr Program Manager
Apply NowCompany: Landis+Gyr
Location: Colorado Springs, CO 80918
Description:
Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents.
For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.
Join us at Landis+Gyr, where we manage energy better!
Job Summary
Landis+Gyr is seeking an experienced Sr. Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr contracts and ownership of customer relationship for delivery of our Managed Service offering to are partnering customer. The Sr. Program Manager is responsible for all Landis+Gyr customer interface, team management, subcontracts, subsequent new business expansion build out, operations and maintenance of the system. The Sr. Program Manager can effectively interact with all levels of the customer organization to whom Landis+Gyr delivers its services or obtains utility subcontracted services in support of that contract. The Sr. Program Manager prepares and submits annual operations budgets, delivers the pro forma revenue stream, supervises on-site personnel and coordinates the activities of sub-contractor and customer personnel assigned to the contract. The role is accountable for customer satisfaction which is driven by strong execution of contract(s) to deploy and or maintain technical smart grid solutions for customers. This includes analysis and reporting of the financial performance of the program, weekly status reporting, and hands-on management of the efforts of the program team to meet the contractual requirements. The Sr. Program Manager will manage multiple projects within the scope of a customer account or surrounding region and will have oversight responsibilities for dedicated and matrixed project teams that involve multiple projects and assigned resources. Significant time will be spent working closely with the customer to develop program schedules, operational and program management plans, deployment plans, materials forecasts and other plans. The role requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations. The position also requires someone who possesses seasoned skills and business acumen to lead sizeable programs.
Key Responsibilities:
Provide leadership, guidance and coaching to members of the program team
Acts as the principal customer interface and widely recognized as a trusted, collaborative partner with the customer and other stakeholders
Proven leader capable of communicating complex technical details to a wide variety of customer stakeholder groups
Conduct periodic performance reviews of program team and provide feedback
Lead and direct resources to fulfill all contractual obligations, performance levels, and service levels for one or more complex customer programs
Initiate, plan, execute, control, ensure customer satisfaction of assigned customer programs
Coordinate all the activities of the team and indirect support resources to ensure all aspects of the program are managed exceptionally well and quality deliverables are produced and agreed upon with program stakeholders
Drive issues to resolution independently or via other company resources and manage customer expectations appropriately
Responsible for reporting and controlling the financial health of programs including budgeting and forecasting
Manage a program's scope, schedule, and cost while managing risk
Ensure all internal stakeholders (Finance, Sales, Operations, Product Management, executives) are apprised of status, KPIs, issues, and risks and are aligned and fully engaged with the program
Demonstrated ability to drive operational improvements
Represent the company in a professional manner in sales activities
Perform other tasks or requests as required
Company Values:
Supports and adheres to Company's core values.
Performs other duties or responsibilities as assigned or required.
Supports and adheres to Company's Code of Conduct and Ethics Policy.
Represents Company in a positive, professional manner when working with both internal and external customers.
Knowledge, Skills, and Abilities:
Individual must possess and demonstrate excellent knowledge of and competency in operations and project management processes, including planning tasks and allocating resources, risk management, issues management, as well as communication skills, technical skills and ability to manage multiple tasks on a daily basis.
Individual must be fluent in project management software and management tools, such as Microsoft Project, Excel, and Word.
Requires interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors' organizations, and local community agencies.
Ability to effectively communicate both verbally and in writing.
Solid understanding and experience working with utilities and large organizations.
Drives stakeholder engagement and executive leadership alignment.
Ability to define processes, resources, capabilities, and integration points for new solutions to be delivered.
Possesses strong negotiation, facilitation, and consensus building skills.
Possesses strong business acumen - P&L and financial skills including ability to forecast revenues/expenses and drive additional revenue opportunities.
Strong ability to resolve conflicts and diffuse tense situations with customers.
Communicates with ease up and down an organization, with well-developed written, verbal, and interpersonal skills.
Advanced knowledge and use of MS Office suite of applications including MS Project
Accountabilities:
Manage multiple projects within the scope of a customer account or surrounding region.
Ability to work within a matrix organization and lead resources that may or may not be dedicated to the project(s) as well as ability to develop key business unit relationships (Legal, Product Management, Sales, Finance, Supply Chain, R&D)
Significant time will be spent working closely with the customer to develop program schedules, program management plans, deployment plans, materials forecasts and other plans.
Requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations.
Requires someone who possesses seasoned skills and business acumen to lead sizeable programs.
Must possess the ability to work with a broad spectrum of people from customer, senior management team, to the entry level worker.
The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.
Ensures assigned program(s) remain on schedule, on budget, and within scope.
Can use influence to ensure indirect resources support the assigned project(s) when required.
Education and Experience:
A BS degree in electrical, network, systems, RF, computer, business or related disciplines or Project Management Professional (PMP) certification coupled with relevant experience are preferred.
10 years of experience in Project or Operations Management or a similar multi-disciplined business environment leading and managing a customer account.
A combination of education and experience may be considered.
PMP or other equivalent Certification
Working Conditions/Physical Requirements/Safety/PPE/OHSAS:
Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Driving Status: Will be required to drive and/or travel up to 10%.
Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $124,400 - $194,381 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal; it's a way of life. The real magic? That happens when a group of unique minds comes together - bring yours and #EnergizeYourCareer!
Job Title: Sr Program Manager
Requisition ID: 21115
Location:
For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.
Join us at Landis+Gyr, where we manage energy better!
Job Summary
Landis+Gyr is seeking an experienced Sr. Program Manager who will be responsible for overall daily planning and execution of Landis+Gyr contracts and ownership of customer relationship for delivery of our Managed Service offering to are partnering customer. The Sr. Program Manager is responsible for all Landis+Gyr customer interface, team management, subcontracts, subsequent new business expansion build out, operations and maintenance of the system. The Sr. Program Manager can effectively interact with all levels of the customer organization to whom Landis+Gyr delivers its services or obtains utility subcontracted services in support of that contract. The Sr. Program Manager prepares and submits annual operations budgets, delivers the pro forma revenue stream, supervises on-site personnel and coordinates the activities of sub-contractor and customer personnel assigned to the contract. The role is accountable for customer satisfaction which is driven by strong execution of contract(s) to deploy and or maintain technical smart grid solutions for customers. This includes analysis and reporting of the financial performance of the program, weekly status reporting, and hands-on management of the efforts of the program team to meet the contractual requirements. The Sr. Program Manager will manage multiple projects within the scope of a customer account or surrounding region and will have oversight responsibilities for dedicated and matrixed project teams that involve multiple projects and assigned resources. Significant time will be spent working closely with the customer to develop program schedules, operational and program management plans, deployment plans, materials forecasts and other plans. The role requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations. The position also requires someone who possesses seasoned skills and business acumen to lead sizeable programs.
Key Responsibilities:
Provide leadership, guidance and coaching to members of the program team
Acts as the principal customer interface and widely recognized as a trusted, collaborative partner with the customer and other stakeholders
Proven leader capable of communicating complex technical details to a wide variety of customer stakeholder groups
Conduct periodic performance reviews of program team and provide feedback
Lead and direct resources to fulfill all contractual obligations, performance levels, and service levels for one or more complex customer programs
Initiate, plan, execute, control, ensure customer satisfaction of assigned customer programs
Coordinate all the activities of the team and indirect support resources to ensure all aspects of the program are managed exceptionally well and quality deliverables are produced and agreed upon with program stakeholders
Drive issues to resolution independently or via other company resources and manage customer expectations appropriately
Responsible for reporting and controlling the financial health of programs including budgeting and forecasting
Manage a program's scope, schedule, and cost while managing risk
Ensure all internal stakeholders (Finance, Sales, Operations, Product Management, executives) are apprised of status, KPIs, issues, and risks and are aligned and fully engaged with the program
Demonstrated ability to drive operational improvements
Represent the company in a professional manner in sales activities
Perform other tasks or requests as required
Company Values:
Supports and adheres to Company's core values.
Performs other duties or responsibilities as assigned or required.
Supports and adheres to Company's Code of Conduct and Ethics Policy.
Represents Company in a positive, professional manner when working with both internal and external customers.
Knowledge, Skills, and Abilities:
Individual must possess and demonstrate excellent knowledge of and competency in operations and project management processes, including planning tasks and allocating resources, risk management, issues management, as well as communication skills, technical skills and ability to manage multiple tasks on a daily basis.
Individual must be fluent in project management software and management tools, such as Microsoft Project, Excel, and Word.
Requires interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors' organizations, and local community agencies.
Ability to effectively communicate both verbally and in writing.
Solid understanding and experience working with utilities and large organizations.
Drives stakeholder engagement and executive leadership alignment.
Ability to define processes, resources, capabilities, and integration points for new solutions to be delivered.
Possesses strong negotiation, facilitation, and consensus building skills.
Possesses strong business acumen - P&L and financial skills including ability to forecast revenues/expenses and drive additional revenue opportunities.
Strong ability to resolve conflicts and diffuse tense situations with customers.
Communicates with ease up and down an organization, with well-developed written, verbal, and interpersonal skills.
Advanced knowledge and use of MS Office suite of applications including MS Project
Accountabilities:
Manage multiple projects within the scope of a customer account or surrounding region.
Ability to work within a matrix organization and lead resources that may or may not be dedicated to the project(s) as well as ability to develop key business unit relationships (Legal, Product Management, Sales, Finance, Supply Chain, R&D)
Significant time will be spent working closely with the customer to develop program schedules, program management plans, deployment plans, materials forecasts and other plans.
Requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations.
Requires someone who possesses seasoned skills and business acumen to lead sizeable programs.
Must possess the ability to work with a broad spectrum of people from customer, senior management team, to the entry level worker.
The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.
Ensures assigned program(s) remain on schedule, on budget, and within scope.
Can use influence to ensure indirect resources support the assigned project(s) when required.
Education and Experience:
A BS degree in electrical, network, systems, RF, computer, business or related disciplines or Project Management Professional (PMP) certification coupled with relevant experience are preferred.
10 years of experience in Project or Operations Management or a similar multi-disciplined business environment leading and managing a customer account.
A combination of education and experience may be considered.
PMP or other equivalent Certification
Working Conditions/Physical Requirements/Safety/PPE/OHSAS:
Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
Driving Status: Will be required to drive and/or travel up to 10%.
Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.
Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.
Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.
Pay is in the range of $124,400 - $194,381 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal; it's a way of life. The real magic? That happens when a group of unique minds comes together - bring yours and #EnergizeYourCareer!
Job Title: Sr Program Manager
Requisition ID: 21115
Location: