ServiceNow SecOps Product Manager
Apply NowCompany: RIT Solutions, Inc.
Location: Rockville, MD 20850
Description:
Title: ServiceNow SecOps Product Manager
Location: Fully remote or a hybrid schedule in Vienna, VA
This role is for someone who has experience working on the SNOW team as a product manager - not using ServiceNow and not working with the SNOW team. This role will serve as a customer representative as a SecOps product manager - working with users to ensure the development/maintenance/successful utilization of the ServiceNow SecOps products are leveraged by the teams.
Please read this entire email and submit candidates with accurate information and according to the instructions at the end of this email.
Job Description:
ServiceNow Product Manager responsible for partnering with our platform team to develop solutions and fixes to support our SecOps modules
Manage product roadmap and backlog for prioritizing work on SNOW Vulnerability Response and other SecOps tools
Submit and track enhancement requests for ServiceNow development, approve development plans and validate and test changes
Develop relationships with ETS Risk Customer teams to serve as customer representatives as SecOps product manager
ServiceNow SecOps Product Manager is responsible for ensuring the development, maintenance and successful utilization of the ServiceNow SecOps products leveraged by our IT Risk teams. Key duties include defining and managing the product roadmap, backlog, and serving as the voice of the customer to drive continued improvement of our SecOps tools. Will partner with our development and platform teams to request, develop and validate product improvements and upgrades.
Responsibilities
Define and manage ETS Risk SecOps Product Roadmap and Backlog
Responsible for driving successful delivery of roadmap features and improvements
Responsible for creating strong working relationships with customer teams within ETS Risk, SecOps product users, and development and platform teams to execute product strategies
Engage customers to refine product strategies and priorities, and develop requirements that support process and product improvements
Submit enhancement and incident requests to platform development teams to guide solutions to business problems
Coordinate development efforts, and provide quality assurance, user acceptance testing and validation on behalf of customer teams
Communicate status and product roadmap timelines with ETS Risk Customer teams and leadership to ensure awareness of ongoing efforts
Qualifications
Demonstrated experience as a Product Manager, preferably in the risk management or financial services industry
Demonstrated experience working with ServiceNow, Vulnerability Response and the SecOps suite of products
Strong understanding of the ServiceNow platform, its capabilities, and architecture.
Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience
A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically. Communicate complex problems into easily understood requirements and provide solutions
Demonstrated experience leading IT projects, stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership
Strong communications skills and demonstrated experience in working with all levels of staff, management, stakeholders, vendors
Experience in communicating complex technical issues to non-technical audiences
Please use the skills matrix below with your candidate's years of professional experience:
Years of Experience
Overall professional experience
Product Manager
Product Manager in the risk management or financial services industry
ServiceNow
Vulnerability Response
SecOps suite of products
ServiceNow platform, capabilities, and architecture
Leading IT projects
Stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership
Yes/No/Answers
Does your candidate have a Bachelor's Degree specifically in Information Technology or Computer Science (I'm NOT looking for a Master's Degree)?
Is your candidate PMP certified?
Does your candidate hold any ServiceNow certs?
Where does your candidate currently live?
What is your candidate's status (USC, GC, EAD, H1B)?
Please provide your candidate's LinkedIn profile that includes the candidate's Bachelor's Degree (the name of the degree, the school and location).
Note: - Please make sure resumes are NO LONGER than 5 pages. Full legal name, contact info, and LinkedIn profile must be on page one. Professional experience must start on page 1. If any of these are not present, I will not review.
Also check - How many times do you see ServiceNow SecOps on your candidate's resume.
Location: Fully remote or a hybrid schedule in Vienna, VA
This role is for someone who has experience working on the SNOW team as a product manager - not using ServiceNow and not working with the SNOW team. This role will serve as a customer representative as a SecOps product manager - working with users to ensure the development/maintenance/successful utilization of the ServiceNow SecOps products are leveraged by the teams.
Please read this entire email and submit candidates with accurate information and according to the instructions at the end of this email.
Job Description:
ServiceNow Product Manager responsible for partnering with our platform team to develop solutions and fixes to support our SecOps modules
Manage product roadmap and backlog for prioritizing work on SNOW Vulnerability Response and other SecOps tools
Submit and track enhancement requests for ServiceNow development, approve development plans and validate and test changes
Develop relationships with ETS Risk Customer teams to serve as customer representatives as SecOps product manager
ServiceNow SecOps Product Manager is responsible for ensuring the development, maintenance and successful utilization of the ServiceNow SecOps products leveraged by our IT Risk teams. Key duties include defining and managing the product roadmap, backlog, and serving as the voice of the customer to drive continued improvement of our SecOps tools. Will partner with our development and platform teams to request, develop and validate product improvements and upgrades.
Responsibilities
Define and manage ETS Risk SecOps Product Roadmap and Backlog
Responsible for driving successful delivery of roadmap features and improvements
Responsible for creating strong working relationships with customer teams within ETS Risk, SecOps product users, and development and platform teams to execute product strategies
Engage customers to refine product strategies and priorities, and develop requirements that support process and product improvements
Submit enhancement and incident requests to platform development teams to guide solutions to business problems
Coordinate development efforts, and provide quality assurance, user acceptance testing and validation on behalf of customer teams
Communicate status and product roadmap timelines with ETS Risk Customer teams and leadership to ensure awareness of ongoing efforts
Qualifications
Demonstrated experience as a Product Manager, preferably in the risk management or financial services industry
Demonstrated experience working with ServiceNow, Vulnerability Response and the SecOps suite of products
Strong understanding of the ServiceNow platform, its capabilities, and architecture.
Bachelor's degree in Information Technology, Computer Science, or related field, or the equivalent combination of education, training and experience
A problem solver who is excellent at defining the problem, ensuring it is the right problem to solve and then working relentlessly to solve it holistically. Communicate complex problems into easily understood requirements and provide solutions
Demonstrated experience leading IT projects, stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership
Strong communications skills and demonstrated experience in working with all levels of staff, management, stakeholders, vendors
Experience in communicating complex technical issues to non-technical audiences
Please use the skills matrix below with your candidate's years of professional experience:
Years of Experience
Overall professional experience
Product Manager
Product Manager in the risk management or financial services industry
ServiceNow
Vulnerability Response
SecOps suite of products
ServiceNow platform, capabilities, and architecture
Leading IT projects
Stakeholder management, technology strategy, collaborating with business partners on key initiatives, reporting project status and risk to senior leadership
Yes/No/Answers
Does your candidate have a Bachelor's Degree specifically in Information Technology or Computer Science (I'm NOT looking for a Master's Degree)?
Is your candidate PMP certified?
Does your candidate hold any ServiceNow certs?
Where does your candidate currently live?
What is your candidate's status (USC, GC, EAD, H1B)?
Please provide your candidate's LinkedIn profile that includes the candidate's Bachelor's Degree (the name of the degree, the school and location).
Note: - Please make sure resumes are NO LONGER than 5 pages. Full legal name, contact info, and LinkedIn profile must be on page one. Professional experience must start on page 1. If any of these are not present, I will not review.
Also check - How many times do you see ServiceNow SecOps on your candidate's resume.