Telephone Triage RN

Apply Now

Company: Universal Healthcare Resources

Location: Covina, CA 91722

Description:

Triage Nurse Job Description

Job Overview

We are seeking a dedicated and skilled Triage Nurse to join our healthcare team at a Level I Trauma Center. The ideal candidate will have experience in acute care settings and be adept at providing patient care in a fast-paced environment. This role involves assessing patients' needs, prioritizing care based on severity, and ensuring that appropriate medical documentation is maintained. The Triage Nurse will play a critical role in managing patient flow and delivering high-quality care to individuals of all ages, including toddlers.

Job Title: Telephone Triage RN

Location: Irwindale, CA

Shift: 12 Hours - Night Shift

Pay Range: $40 - $45 per hour

Employment Type: Full-time
Job Summary

We are seeking a compassionate and experienced Telephone Triage Registered Nurse (RN) to join our team in Irwindale, CA. In this role, you will provide telephonic nursing assessments and care coordination to patients during the night shift. Your clinical expertise and strong communication skills will help guide patients to the appropriate level of care, offering reassurance, education, and support remotely.
Key Responsibilities

Conduct telephone triage using clinical protocols to assess patient symptoms and guide care

Document all calls and nursing assessments accurately in the electronic health record (EHR)

Provide health education, guidance, and follow-up instructions based on assessment findings

Collaborate with physicians, care teams, and other health professionals

Escalate urgent medical issues to the appropriate on-call providers

Monitor and respond to messages and alerts as per protocols

Maintain knowledge of community resources and referral processes
Qualifications

Valid and active RN license in the state of California

Minimum 1 year of clinical RN experience (telehealth or triage preferred)

Strong critical thinking, clinical judgment, and decision-making skills

Excellent verbal communication and interpersonal abilities

Comfortable working independently in a fast-paced, remote environment

Proficient in electronic medical records (EMR) systems and general computer use

Ability to work 12-hour night shifts
Benefits

Competitive pay

Night shift differentials (if applicable)

Health, dental, and vision insurance

Paid time off and holiday pay

Ongoing training and professional development

Job Types: Full-time, Contract

Pay: $40.00 - $45.00 per hour

Expected hours: 36 per week
Benefits

401(k)

Dental insurance

Health insurance

Vision insurance

Physical Setting:

Acute care

Hospital

Work Location: In person

Similar Jobs