Director, Environmental Services

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Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

Job Summary:

The Environmental Services Manager is detail oriented who oversee and maintains cleanliness, safety, and sustainability at State Farm Arena ensuring the venue remains a welcoming, environmentally responsible, and hygienic environment for all guests, fans and team members.

Key Responsibilities:

Facility Cleanliness and Maintenance

• Oversee the daily cleaning across the sports arena, including seating areas, restrooms, locker rooms, offices, and public spaces.
• Manage waste disposal and recycling programs to align with arena sustainability goals.
• Conduct regular facility inspections to ensure adherence to cleanliness and safety standards.

Team Leadership and Supervision

• Recruit, train, and supervise the environmental services staff.
• Develop and maintain staff schedules to ensure optimal coverage during events and non-event days.
• Foster a culture of teamwork, efficiency, and excellence within the department.
• Managing and executing the cleaning contract according to organizational priorities and expectations

Health and Safety Compliance

• Ensure compliance with health and safety regulations, including OSHA and local guidelines.
• Implement and enforce sanitation and disinfection protocols, particularly for high-traffic and high-touch areas.
• Develop emergency cleaning protocols and support risk management initiatives.

Sustainability Initiatives

• Develop and implement sustainable cleaning practices to reduce environmental impact.
• Collaborate with arena leadership to achieve sustainability goals, such as waste reduction, energy efficiency, and water conservation.
• Track and report on sustainability metrics and propose improvements.

Event Support

• Coordinate cleaning and maintenance activities during events to ensure seamless operations.
• Respond to and resolve any cleanliness or maintenance issues promptly during events.
• Collaborate with event coordinators and other departments to ensure guest satisfaction.

Budget Management

• Manage the environmental services budget, including labor, equipment, and supplies.
• Evaluate and recommend cost-effective cleaning products, tools, and equipment.
• Track expenditures and provide regular financial reports to arena management.

* Performs other related duties as required.

Requirements:

• 7-8 years for Environmental Services Experience
• Ability to stand, walk, and lift up to 50 lbs. for extended periods
• Proven experience in facilities management, custodial services, or environmental services, preferably in a large venue or hospitality setting
• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Knowledge of OSHA and other relevant health and safety regulations
• Proficiency in basic computer applications, including scheduling and maintenance management software

Preferred Qualifications:

• Bachelor's degree in Facilities Management, Environmental Science, Business Administration, or a related field.
• Familiarity with sustainability practices and green cleaning technologies

Working Conditions:

• Environment: Indoor and outdoor conditions
• Hours: Full-time, to include weekdays, weekends and holidays with flexibility to work outside regular hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!