Lead Technical Analyst - Microsoft Dynamics 365

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Company: DigiDoc, Inc. dba Public Sector Solutions Group

Location: Springfield, IL 62704

Description:

About the Role

Public Sector Solutions Group (PS2G) is seeking a Lead Technical Analyst with specialized expertise in Microsoft Dynamics 365. In this role, you will be a key contributor in managing and optimizing the Dynamics 365 platform, ensuring it aligns with business objectives and operates at peak performance.

You will collaborate with technical teams and business stakeholders to develop solutions that drive process improvements, system scalability, and a seamless user experience. If you are a strategic thinker with deep Dynamics 365 experience and a passion for building efficient digital ecosystems, we want to hear from you.

What You'll Do
  • Lead technical analysis and design initiatives to ensure Dynamics 365 meets enterprise-level requirements.
  • Customize solutions using PowerApps, Power Automate, and native Dynamics 365 tools.
  • Develop and deploy custom plugins, workflows, and system integrations.
  • Manage data migrations, transformations, and system upgrades across the Dynamics CE environment.
  • Collaborate with stakeholders to optimize processes, implement new features, and ensure platform reliability.
  • Serve as the escalation point for technical issues, driving resolution and system improvement.
  • Conduct performance and architecture reviews to support scalability and growth.
  • Ensure technical documentation, workflows, and compliance measures (e.g., HIPAA, GDPR) are current and effective.
  • Lead integration and reporting efforts using tools like Power BI for business intelligence.
  • Support infrastructure management on Microsoft Azure, leveraging tools like PowerShell and Azure CLI.

Requirements
What You'll Bring

Required:
  • 5-7 years of experience in technical analysis, with deep focus on Microsoft Dynamics 365.
  • Proven ability in troubleshooting and optimizing cloud-based environments, particularly Microsoft Azure.
  • Strong development experience in C# and .NET frameworks.
  • Knowledge of system configuration, customization, and cross-platform integration.
  • Experience with data visualization and reporting tools (e.g., Power BI).
  • Strong collaboration and communication skills for cross-functional teamwork.
  • Ability to manage complex projects in dynamic, remote-first environments.

Preferred:
  • Microsoft certifications (e.g., Dynamics 365 Functional Consultant Associate, Dynamics 365 Fundamentals).
  • Experience with large-scale Dynamics 365 implementations.
  • Familiarity with compliance requirements in public sector and regulated environments.


Additional Information
  • Candidates will be required to complete a HackerRank technical assessment as part of the selection process.
  • Occasional travel to Springfield, IL, may be required for critical project phases or stakeholder meetings.

Benefits
Benefits at PS2G

At PS2G, we offer a robust benefits package to support your health, well-being, and peace of mind:
  • Medical, Dental & Vision Insurance
  • Employer-Paid Life & Short-Term Disability Coverage
  • Voluntary Life, Critical Illness & Accident Insurance
  • 24/7 Virtual Doctor Visits & $0 Vital Medications
  • Wellness Rewards & Employee Assistance Program (EAP)
  • Legal Resources & Travel Assistance

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