Key Account Manager

As a Key Account Manager, you will play a pivotal role in optimizing the strategic aspects of our sales process. Your primary responsibilities will include building and nurturing client and customer relationships, drawing on your expertise to deliver valuable insights and recommendations tailored to their specific needs. You will take ownership of the annual planning processes, collaborating closely with clients to set goals and objectives that align with both their business objectives and industry trends.

The Key Account Manager will be responsible for managing and nurturing relationships with our most important clients. This role requires a deep understanding of retail account management, excellent communication skills, and the ability to develop and implement strategies that drive sales and customer satisfaction.

What we offer:

• Full-Time Benefits (Medical, Dental, Vision)
• 401(k) with company match
• Paid Time-Off

Key Responsibilities:

• Develop and maintain strong, long-lasting relationships with key retailer accounts
• Understand the needs and requirements of key customers and provide solutions that meet their objectives.
• Manage daily transactions and ensure the timely and successful delivery of our products according to customer needs and objectives.
• Communicate the progress of monthly/quarterly initiatives to leadership team
• Forecast and track key account metrics to ensure growth attainment.
• Identify and grow opportunities within each key account
• Assist with high-severity requests or issue escalations as needed.
• Prepare regular reports on account status and progress.

Qualifications:

• Proven experience as a Key Account Manager with national retailer chains
• Strong communication and interpersonal skills with the ability to build relationships with professionals at all organizational levels.
• Excellent organizational skills and attention to detail.
• Ability to solve problems and negotiate effectively.