Maintenance Director

Job Description

Responsible for corporate maintenance programs pertaining to retail store maintenance and repair projects, common area maintenance, In-house refrigeration maintenance, and surplus property maintenance with division level maintenance staff. Assists in the development of maintenance programs suitable for company wide application through division or corporate levels.

KEY ACCOUNTABILITIES:

• Develops the formulation of objectives, policies and procedures concerning the company's maintenance programs.
• Manages corporate level maintenance programs to include: re-lamping, background music, fire.
• Oversees maintenance programs within the area of the assigned operating division(s) pertaining to retail store maintenance and repair projects, common area maintenance, In-house refrigeration maintenance, and surplus property maintenance. Responsibilities involve the performance of discretionary tasks requiring considerable knowledge of the division and company operations.
• Links store and division retail operations personnel to appropriate in-house and outside vendor resources to maximize value for company maintenance expenditures. This to be accomplished by development and maintenance of a recommended vendor guide specific to the assigned operating division(s) and comprehensive understanding of what resources are available from various support departments within the Company.
• Monitors retail store maintenance expense reports quarterly, comparing current against historic costs and in relationship to costs to maintain similar facilities within the operating district to identify areas ripe for expense reduction. Implements training or alternative action to reduce costs while sustaining appropriate quality maintenance. Audits new and remodels store repair costs for warranty recoverable expenditures.
• Guides and assists store directors in maintaining clean, safe, and customer-appealing conditions and monitor adherence with governing real estate documents. Helps store management acting as CAM Directors or maintaining the common areas on Company parcels to set up service contracts and a method for recapturing costs from others in the shopping center. With outside CAM Directors, assist Store Directors in monitoring all costs and interacting with the CAM Director to approve annual budgets or excessive single item CAM expenditures.
• Implements and manages,under the direction of the Corporate Maintenance Coordinator, various projects such as the Company's Store Closing Procedures, centralized maintenance programs such as group re-lamping, filter maintenance, water treatment, fire alarm monitoring, baler and compactor inspections, background music contract administration, etc.
• Prepares purchase order requisitions for Division Vice President approval.
• Prepares quarterly projections and alerts Division Vice President and Corporate Maintenance Coordinator of any extraordinary forthcoming maintenance expense.
• Assists division personnel, upon request, with implementing safety related modifications, small construction projects, etc. Assumes primary responsibility for such projects and seeks appropriate advice and expertise from corporate personnel.
• Implements, under the direction of the Property Management Coordinator/Representative, the value added services such as ATM's, coffee bars, Christmas tree sales from the common area, in-store licensees such as dry cleaners, banks, etc.
• Administers and recommends improvements to the maintenance policy section of the Company's policy manual.
• Provides quarterly training to store and division personnel on various facets of improved maintenance or maintenance cost reduction. Communicates through timely maintenance bulletins, participation in division meetings, and one-on-one consultations.
• Monitors and ensures adherence to all EPA regulations and follows the companies refrigeration Compliance Plan.

KNOWLEDGE AND EXPERIENCE:

• Education Level:

Bachelor's degree in business, architecture, real estate, construction management, or related field.

Experience Level:

Prior experience of at least three years in the Company's Property Management Department or a closely related department.

General knowledge of EDP applications and computer capabilities helpful. Prior experience with personal computer applications preferred.

Skills and Experiences:

• Working knowledge of architectural plan development, lease interpretation, and repair methods.
• Possess ability to analyze, interpret, and report financial data and to read architectural plans. Basic knowledge of building codes to work with and through governmental authorities and to keep stores in compliance with access, health, and safety regulations.
• Possess ability to accomplish job tasks with minimum supervision. Ability to work with and through others to achieve desired results.
• Possess excellent communication skills, both verbal and written, plus possess abilityt o make effective training presentations before groups. Must have the ability to represent the company's interests to outside vendors.

TRAVEL REQUIREMENTS: Travel may be required up to 50%, including occasional overnight stays

PHYSICAL ENVIRONMENT:

• Some job duties require on-site visits which may include climbing stairs (inside and outside), inspecting roofs, backroom production area equipment, etc.
• Position requires periodic travel throughout assigned area either by car or plane.
• Must respond to maintenance problems at other than normal working hours.
• Most work is performed in a temperature-controlled office environment
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.