Senior HR Analyst - Benefits
Apply NowCompany: City of Colorado Springs, CO
Location: Colorado Springs, CO 80918
Description:
Salary: $85,525.56 - $102,671.74 Annually
Location : Human Resources - City of Colorado Springs, CO
Job Type: Classified - Full Time
Job Number: 17155
Division: Human Resources
Department: Health Insurance Fund
Opening Date: 04/24/2025
Closing Date: 5/1/2025 4:00 PM Mountain
FLSA: Exempt
Description / Position Overview
Senior HR Analyst - Benefits
As a Senior HR Analyst - Benefits, you will play a key role in developing, administering, and evaluating the City's employee benefits programs. You'll use your analytical expertise to help ensure the organization's offerings remain competitive, cost- effective, and compliant with applicable laws and regulations. In this role, you'll also support employee wellness, guide complex leave administration, and enhance the benefits experience for all City employees. The ideal candidate is detail- oriented, solutions-focused, and thrives in a collaborative environment-bringing a strong understanding of benefits administration, excellent communication skills, and a passion for delivering exceptional service.
This Job Includes:
Learn more about this job by reviewing the class specification on the
Relevant Knowledge, Skills, and Abilities:
Knowledge Of:
Minimum Qualifications
Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education. We encourage all to apply!
Preferred Qualifications
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
Additional Information
Please contact Jeffrey Plunkett at for any questions about this position.
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees' unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our Team
The City's job classifications, including physical demands and descriptions, can be found on the
You can view the status of your application on the
To be notified of future career opportunities sign up for job alerts on the page.
Working for the City of Colorado Springs is Rewarding!
Please visit the City of Colorado Springs' for additional benefits information.
The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01
What is the highest level of education you have completed?
02
How many years of relevant experience do you possess?
03
Please explain your experience in detail, including your role and where you gained the experience. If no, please enter N/A.
04
Do you possess a professional HR certification (CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP)?
05
If yes, please list the certification(s) you possess. If no, please write N/A.
06
Do you have experience with PeopleSoft 9.1/9.2 and/or NeoGov systems?
07
If yes, please list the programs you have experience with. If no, please write N/A.
08
Do you have experience Mircosoft systems including Power BI and Sharepoint?
09
Do you have experience supporting clinic or pharmacy operations?
Required Question
Location : Human Resources - City of Colorado Springs, CO
Job Type: Classified - Full Time
Job Number: 17155
Division: Human Resources
Department: Health Insurance Fund
Opening Date: 04/24/2025
Closing Date: 5/1/2025 4:00 PM Mountain
FLSA: Exempt
Description / Position Overview
Senior HR Analyst - Benefits
As a Senior HR Analyst - Benefits, you will play a key role in developing, administering, and evaluating the City's employee benefits programs. You'll use your analytical expertise to help ensure the organization's offerings remain competitive, cost- effective, and compliant with applicable laws and regulations. In this role, you'll also support employee wellness, guide complex leave administration, and enhance the benefits experience for all City employees. The ideal candidate is detail- oriented, solutions-focused, and thrives in a collaborative environment-bringing a strong understanding of benefits administration, excellent communication skills, and a passion for delivering exceptional service.
This Job Includes:
- Benefits Administration & Compliance
- Work collaboratively with the Benefits Supervisor and Manager to review and coordinate the administration of employee benefits, wellness, and retiree programs, while ensuring compliance with federal and state regulations.
- Provide expert-level guidance on complex leave issues regarding City leave programs to include:
- Family & Medical Leave Act (FMLA)
- Colorado Paid Family and Medical Leave Insurance (FAMLI)
- Colorado Healthy Families and Workplaces Act (HWFA)
- Short and long-term disability programs
- Disability retirement matters
- Uniformed Services Employment and Re-employment Rights Act (USERRA)
- Provide support for other benefits and leave programs including the City's Americans with Disability program, Worker's Compensation leave matters, and the Pregnant Workers Fairness Act (PWFA) and PUMP Act.
- Provide expert-level guidance on retirement benefit programs and administration.
- Monitor legal and regulatory changes impacting benefits, and recommend adjustments to policies and programs.
- Maintain compliance with COBRA, HIPAA, PPACA, CAAand other benefits-related legislation.
- Program Development & Employee Support
- Lead Open Enrollment planning and implementation, including system updates, employee communication, and coordination with vendors.
- Recommend program improvements based on market trends, benchmarking data, and employee needs.
- Work closely with benefit vendors and act as a liaison to resolve elevated issues and ensure accurate data flow.
- Support the onboarding process and develop training and communication materials for benefits education.
- Provide a high level of customer service to employees and retirees, resolving complex inquiries with professionalism and accuracy.
- Develop and redefine processes including writing SOPs and desk manuals.
- Provide recommendations on policy changes to align with best practices.
- Project Oversight & Data Analysis
- Oversee payments to health and welfare vendors and collaborate with Finance to monitor and forecast costs for self-funded plans and programs. To include renewals and budgeting.
- Conduct audits of plan elections, contributions, and benefits data to ensure accuracy and integrity.
- Use HRIS systems (PeopleSoft, NeoGov) to improve data efficiency and enhance reporting and analytics. Help lead HRIS initiatives and implementations specific to the benefits team.
- Support operational needs of the City's employee clinic and pharmacy.
Learn more about this job by reviewing the class specification on the
Relevant Knowledge, Skills, and Abilities:
Knowledge Of:
- Employee benefits laws and regulations (COBRA, HIPAA, PPACA, FMLA, ADA, and Paid FAMLI)
- Best practices in benefits design, communication, and administration
- HRIS and benefits systems (especially PeopleSoft and NeoGov)
- Research and data analysis techniques
- Complex audit processes and program compliance
- Deliver high-quality customer service to a unique workforce
- Analyze and interpret rules, regulations, and data
- Communicate complex topics to employees and leadership effectively
- Present to small and large groups with confidence
- Maintain accuracy and attention to detail in a fast-paced environment
- Collaborate across departments as a solutions-oriented team player
Minimum Qualifications
- Education: Bachelor's degree from an accredited college or university in public administration, business administration, or a related field
- Experience: Five years of full-time professional experience in benefits administration, human resources, or related field
Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education. We encourage all to apply!
Preferred Qualifications
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
- Possess a professional HR certification (CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP)
- Experience with PeopleSoft 9.1/9.2 and NeoGov systems
- Experience with Mircosoft systems including Power BI and Sharepoint
- Experience supporting clinic or pharmacy operations
Additional Information
Please contact Jeffrey Plunkett at for any questions about this position.
Equal Opportunity Employer
The City of Colorado Springs is committed to a culture that values our employees' unique individual qualities and fosters an inclusive environment where people want to be.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our Team
- Please visit the and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
- Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
- Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant's age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
- We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the
- Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.
The City's job classifications, including physical demands and descriptions, can be found on the
You can view the status of your application on the
To be notified of future career opportunities sign up for job alerts on the page.
Working for the City of Colorado Springs is Rewarding!
Please visit the City of Colorado Springs' for additional benefits information.
The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01
What is the highest level of education you have completed?
- Less than high school
- High School diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or above
02
How many years of relevant experience do you possess?
- Less than one year
- One or more years
- Two or more years
- Three or more years
- Four or more years
- Five or more years
- Six or more years
- Seven or more years
- Eight or more years
- Nine or more years
- Ten or more years
03
Please explain your experience in detail, including your role and where you gained the experience. If no, please enter N/A.
04
Do you possess a professional HR certification (CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP)?
- Yes
- No
05
If yes, please list the certification(s) you possess. If no, please write N/A.
06
Do you have experience with PeopleSoft 9.1/9.2 and/or NeoGov systems?
- Yes
- No
07
If yes, please list the programs you have experience with. If no, please write N/A.
08
Do you have experience Mircosoft systems including Power BI and Sharepoint?
- Yes
- No
09
Do you have experience supporting clinic or pharmacy operations?
- Yes
- No
Required Question