Liquidity Solutions Product Leader

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

The Liquidity Solutions Product Leader will be leading a team of Product Managers to execute prioritized product development, cross-channel collaboration, and alignment of product roadmaps with strategic vision across the bank's institutional businesses. The Liquidity Solutions Product Leader is responsible for the full suite of wholesale deposits, including operational deposits, non-operational savings, on- and off-balance sheet solutions, etc.

Responsibilities of the role include, but are not limited to:

PRODUCT PROFITABILITY

• Product P&L ownership: Plans, develops, and manages product Profit & Loss statements (e.g., pricing, marketing budgets), short- and long-term outcomes and business value of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.

PRODUCT STRATEGY, VISION, AND PLANNING

• Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
• Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, product risk, investment areas, and success measures.
• Has technical know-how, understand the product technical architecture, understand the economics of technical investments, e.g., buy vs build, total cost of ownership 'TCO'.

PRODUCT DEVELOPMENT

• Drives Commercial deposit product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
• Leads a team of Product Managers to facilitate prioritized product development, cross-channel collaboration, and alignment of product roadmaps with strategic vision
• Prioritizes resources across developing new products and reimagining existing products.

CHANNEL ALIGNMENT AND MANAGEMENT

• Manages across channels to define and deliver product performance goals (e.g., revenue customer experience, etc.).
• Gathers competitive, customer, market, and internal business priorities to design, develop, and continually optimize digital solutions that drive adoption, engagement, and growth across both digital and human customer interactions.
• Leverages enterprise platforms and capabilities, to improve speed to market and drive both development and ongoing support cost efficiencies e.g., provide more functionality for same investment or same amount of functionality for less investment.

ADOPTION

• Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.

CUSTOMER EXPERIENCE RESEARCH, INSIGHT, AND EXECUTION

• Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new and existing products.
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).

GO TO MARKET AND SALES ALL CHANNELS

• Engages with enabling functions (e.g., marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned products to achieve business goals.

PERFORMANCE MEASURE AND OPTIMIZATION

• Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives.
• Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution

MARKETING AND ANALYTICS

• With marketing, defines and influences multi-channel marketing strategy, budget, and key performance indicators to drive growth.

Basic Qualifications

• Product Management experience

Preferred Skills/Experience

• Drive and support in complex RFPs and non-standard information requests
• Document clear user stories and acceptance criteria to collaborate, direct, and inform technology development and resources
• Provide training and support to leadership and relationship managers on new product capabilities
• Serve as the link and translator between business requirements and technology specifications
• Contribute input into marketing and communication strategies and plans
• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
• Knowledge of Agile ways of working, knowledge of processes, tools, and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
• Experience working with wholesale deposit products and a deep understanding of market dynamics including solution sets and pricing

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $214,795.00 - $252,700.00 - $277,970.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.