Technician Floor Manager

Salary: $85,000 - $95,000 per year, depending on experience.

Schedule: Flexible availability required, including nights and weekends as needed based on business demands.

The West Los Angeles Animal Hospital is a General Practice / Specialty Hospital occupying 42,000 sq feet and housing state-of-the-art equipment including a CT, MRI, and Linear Accelerator. Specialties include Oncology/Radiation Oncology, ZooMed, Cardiology, Behavior, Rehabilitation, Radiology, Neurology, Ophthalmology, Surgery, Emergency and Critical Care, and Internal Medicine. We are a teaching hospital with GP interns and Residents in Surgery, Internal Medicine, Oncology, and Emergency and Critical Care.

Responsibilities include, but not limited to:

As a key player in a team environment, the Floor Manager is responsible for the following:

• Key Responsibilities:
• Collaborate with leadership to ensure smooth hospital operations and a positive workplace culture.
• Supervise and mentor veterinary technicians, promoting team-oriented management.
• Manage staffing schedules, ensuring shifts are filled and adjusting based on needs such as vacations, illness, or caseload changes.
• Work with the Pharmacy Team to maintain and manage CUBEX systems.
• Monitor staff morale, addressing concerns and providing proactive communication.
• Conduct quarterly performance reviews, rewarding achievements within budget.
• Attend leadership meetings to discuss policies, procedures, and standards of care.
• Assist in training new technical staff and ensure smooth integration into the team.
• Address performance issues, administer disciplinary actions, and ensure accountability.
• Collaborate with administration to identify areas for operational improvement.
• Maintain professional relationships with all hospital departments, including doctors and customer service staff.
• Handle client complaints as necessary and serve as the point person for overtime and on-call requests.
• Oversee staffing needs and participate in recruitment and hiring processes.
• Coordinate inter-departmental meetings and follow up on workload and performance issues.
• Approve electronic timecards and manage overtime requests.
• Qualifications:
• Education: Bachelor's, AAS in Veterinary Technology, or AVMA-accredited veterinary technology program (preferred).
• Certification: Current RVT in California or ability to transfer credentials (fees covered by VCA).
• Experience: 5+ years in veterinary nursing, with 1-2 years in a supervisory role.
• Skills: Strong leadership, proficiency in veterinary nursing (emergency care, anesthesia, radiography, etc.), and excellent communication skills.
• Physical Requirements: Ability to lift up to 50 lbs and restrain animals when needed.
• Professionalism: Maturity, sound judgment, and professional appearance.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.