Program Leader, Adult Outpatient Services
Apply NowCompany: Mass General Brigham
Location: Salem, MA 01970
Description:
Site: North Shore Medical Center, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Program Leader, Adult Outpatient Psychiatry:
Support day-to-day operations within the clinic
Manage Utilization Review program
Address staff challenges related to productivity, record keeping, and documentation
Interview prospective clinicians and coordinate on-boarding/orientation/Epic training
Participate in 3-site meetings to implement MGB initiatives across all three OPMH clinics
Qualifications
Education
Master's Degree Social Work required or Master's Degree PSYCHOLOGY required or Master's Degree Counseling required or Master's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] or Licensed Mental Health Counselor [LMHC - State License]
Experience
Experience in a behavioral health setting 5-7 years required and Experience in a management or leadership role 3-5 years required and Experience working in a hospital or healthcare environment 3-5 years required
Knowledge, Skills and Abilities
- Strong understanding of behavioral health regulations and standards.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Strategic thinking and problem-solving capabilities, particularly in behavioral health service delivery.
- Knowledge of healthcare regulations, accreditation standards, and compliance requirements for behavioral health services.
- Ability to manage budgets and financial resources effectively.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) Carrying Frequently (34-66%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
55 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Program Leader, Adult Outpatient Psychiatry:
Support day-to-day operations within the clinic
Manage Utilization Review program
Address staff challenges related to productivity, record keeping, and documentation
Interview prospective clinicians and coordinate on-boarding/orientation/Epic training
Participate in 3-site meetings to implement MGB initiatives across all three OPMH clinics
Qualifications
Education
Master's Degree Social Work required or Master's Degree PSYCHOLOGY required or Master's Degree Counseling required or Master's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] or Licensed Mental Health Counselor [LMHC - State License]
Experience
Experience in a behavioral health setting 5-7 years required and Experience in a management or leadership role 3-5 years required and Experience working in a hospital or healthcare environment 3-5 years required
Knowledge, Skills and Abilities
- Strong understanding of behavioral health regulations and standards.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Strategic thinking and problem-solving capabilities, particularly in behavioral health service delivery.
- Knowledge of healthcare regulations, accreditation standards, and compliance requirements for behavioral health services.
- Ability to manage budgets and financial resources effectively.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Hybrid
Work Location
55 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.