Systems Analyst - Support (ISS7)
Apply NowCompany: State of Oregon
Location: Salem, OR 97301
Description:
Initial Posting Date:
04/23/2025
Application Deadline:
05/07/2025
Agency:
Oregon Business Development Department
Salary Range:
$6,671 - $10,083
Position Type:
Employee
Position Title:
Systems Analyst - Support (ISS7)
Job Description:
Business Oregon, the state's economic development agency, is currently hiring a Systems Analyst - Product (Information Systems Specialist 7). The System Analyst's role is responsible for the day-to-day management and technical operation of the Economic Development Management System (EDMS), ensuring the system remains functional, secure, and aligned with the organization's objectives. Responsibilities include administering system configurations, managing user accounts and permissions, documenting technical procedures, and implementing system updates and enhancements. The position involves troubleshooting system issues by gathering logs and other technical data, working collaboratively with IT teams and escalating to vendors when necessary.
Note: We value our employees and want to encourage work-life balance and flexibility. This hybrid role offers remote work options, with the expectation of an occasional in-office presence as needed to support business operations.
What you will do:
Business Oregon strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, feel free to contact us to discuss your application.
The ideal candidate will possess a combination of some or all the following skills:
Please note: if you are interested in applying for this position, you must attach your current cover letter and resume to your application. Failure to submit the required resume and cover letter will remove your application from consideration.
What you need to qualify:
Minimum Qualifications:
(a) Six (6) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all the above.
What Business Oregon does:
Business Oregon is the economic development agency for the state of Oregon. We have about 200 people on our team, and we work with communities and businesses. We use our programs and expertise to help businesses grow, so they can in turn add jobs, diversify the economy, and increase Oregon prosperity. We work with communities to enhance and expand infrastructure and community safety with projects such as water/wastewater systems, seismic rehabilitation for schools, or rural broadband development. This also sets the stage for future business development. Our mission is to invest in Oregon's businesses, communities, and people to promote a globally competitive, diverse, and inclusive economy, all carried out with an agency strategic plan.
Operations Division serves every part of the department and includes all central administrative services. The Operations sections include Employee Services; Fiscal and Budget Services; Technology Services; Modernization & Internal Business Support (MIBS) and Policy, Audits, and Contracts.
How to Apply
Please Note: Applications must be submitted no later than 11:59 PM PST on May 7, 2025.
WHAT'S IN IT FOR YOU:
Additional Information:
Need help?
We invite you to contact the recruiter for application questions or job-specific questions.
Applicant FAQ
Business Oregon Career Opportunities
Business Oregon is an Equal Opportunity, Affirmative Action Employer.
04/23/2025
Application Deadline:
05/07/2025
Agency:
Oregon Business Development Department
Salary Range:
$6,671 - $10,083
Position Type:
Employee
Position Title:
Systems Analyst - Support (ISS7)
Job Description:
Business Oregon, the state's economic development agency, is currently hiring a Systems Analyst - Product (Information Systems Specialist 7). The System Analyst's role is responsible for the day-to-day management and technical operation of the Economic Development Management System (EDMS), ensuring the system remains functional, secure, and aligned with the organization's objectives. Responsibilities include administering system configurations, managing user accounts and permissions, documenting technical procedures, and implementing system updates and enhancements. The position involves troubleshooting system issues by gathering logs and other technical data, working collaboratively with IT teams and escalating to vendors when necessary.
Note: We value our employees and want to encourage work-life balance and flexibility. This hybrid role offers remote work options, with the expectation of an occasional in-office presence as needed to support business operations.
What you will do:
- Act as a subject matter expert (SME) on the system, providing technical consultation and troubleshooting support.
- Provide Tier 1 troubleshooting and verification for reported bugs, ensuring they are isolated, replicated, and escalated as needed.
- Maintain and manage system catalog updates, configuration settings, user roles, permissions, and system access.
- Review and analyze requests for new system functionalities and coordinate the change process for updates or enhancements for potential impacts to
- other systems.
- Conduct thorough system testing, including backend database testing in Microsoft SQL, validating stored procedures, jobs, and triggers.
- Lead product ownership efforts for the system postimplementation, including gathering and prioritizing enhancement requests or change requests to meet evolving business needs.
- Assess business processes and design future state business workflows to align with system capabilities.
- Assesses agency technology needs and makes platform.
Business Oregon strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, feel free to contact us to discuss your application.
The ideal candidate will possess a combination of some or all the following skills:
- Experience with high-level strategic planning and architecture development.
- Experience designing data models, user interfaces, business logic and security.
- Experience building, modifying, or integrating custom applications on a cloud-based platform using programming or scripting languages (e.g. JavaScript).
- Experience diagnosing end user business problems with the applications infrastructure for both internal and external customers.
- Experience in determining root cause of application system failures which halt business activities to resolution.
Please note: if you are interested in applying for this position, you must attach your current cover letter and resume to your application. Failure to submit the required resume and cover letter will remove your application from consideration.
What you need to qualify:
Minimum Qualifications:
(a) Six (6) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in: Information Technology Business analysis and project management methodology.
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all the above.
What Business Oregon does:
Business Oregon is the economic development agency for the state of Oregon. We have about 200 people on our team, and we work with communities and businesses. We use our programs and expertise to help businesses grow, so they can in turn add jobs, diversify the economy, and increase Oregon prosperity. We work with communities to enhance and expand infrastructure and community safety with projects such as water/wastewater systems, seismic rehabilitation for schools, or rural broadband development. This also sets the stage for future business development. Our mission is to invest in Oregon's businesses, communities, and people to promote a globally competitive, diverse, and inclusive economy, all carried out with an agency strategic plan.
Operations Division serves every part of the department and includes all central administrative services. The Operations sections include Employee Services; Fiscal and Budget Services; Technology Services; Modernization & Internal Business Support (MIBS) and Policy, Audits, and Contracts.
How to Apply
Please Note: Applications must be submitted no later than 11:59 PM PST on May 7, 2025.
- If you are a current State of Oregon employee, you must apply through your employee Workday account through Jobs Hub.
- Click the "Apply" button above to complete your online application.
- Attach your current cover letter and resume. Failure to submit the required resume and cover letter may remove your application from consideration. Clearly demonstrate in your cover letter how you meet all the minimum qualifications and requested skills listed above.
- You may attach your cover letter and resume at the beginning of process or at the end of process of completing your workday application.
- Complete the questionnaire. Warning - Workday will timeout due to inactivity and will not save your application progress unless you use the "save for later" function. If you need to take a break, please be sure to click the save for later button to save your progress.
- Be sure to check Workday and your email for additional tasks and updates. After hitting submit there may be additional required tasks for you to complete prior to the announcement closing.
- The candidates whose work experience most closely matches the qualifications and skills of this position will be invited to interview.
WHAT'S IN IT FOR YOU:
- Family Friendly Work Life Balance: Paid time off, 11 holidays, 3 personal days & optional short- and long-term disability benefits.
- Take Care of Yourself and Your Family: Comprehensive employee benefits, choice of medical plans, vision plan, life insurance, employee assistance program.
- Invest in Your Future: Pension plan, deferred comp, short- and long-term disability plan, flexible spending accounts for healthcare and dependent care.
- Be Appreciated: Employee recognition events, agency unique employee recognition program allowing for additional leave options such as vacation buy-out and sick leave roll-over, dynamic employees doing impactful work.
- Inclusion: At Business Oregon, we value community and foster a sense of belonging for our employees.
Additional Information:
- Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials.
- It is our policy to provide reasonable accommodations to all applicants who may need them. Should you need assistance, or an accommodation please contact Lies Wattimena at Lies.Wattimena@biz.oregon.gov to discuss how we can best meet your needs.
- Veterans' Preference - Eligible veterans who meet the qualifications will be given veterans' preference. If you checked that you are a veteran, we will ask you for your documents later in the process. Click on the Veterans' Preference link for additional information.
- Criminal Records Check - Hiring of the successful candidate will be contingent upon the results of a Criminal Background Check. Adverse background data may be grounds for immediate disqualification.
- Work Authorization - Business Oregon does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.
- This recruitment will be used to establish a list of qualified candidates to fill the current position and may be used to fill future vacancies as they occur.
- This position is a classified, full-time position, exempt and is not represented by a union.
- PERS - This is a PERS qualifying position. After a six-month waiting period eligible Management Service, Executive Service, and Unrepresented employees will have their base pay increased by 6.95% and the 6% PERS contribution deducted from their base pay rather than a direct 6% contribution by the State of Oregon to the employees PERS account. This will mirror the bargained SEIU and AFSCME PERS process.
- Are you looking to live in and experience Oregon? Learn more about life in Pendleton, Salem, and Portland.
Need help?
We invite you to contact the recruiter for application questions or job-specific questions.
- The recruiter for this position is Sue Hyer, Human Resource Analyst. If you contact the recruiter, please include the job requisition (REQ) number at the top of this job post.
- Email: Sue.S.Hyer@biz.oregon.gov
- Phone (call or text): 971-345-1239
Applicant FAQ
Business Oregon Career Opportunities
Business Oregon is an Equal Opportunity, Affirmative Action Employer.