Campus Local Area Network (LAN) Technician
Apply NowCompany: Carleton University
Location: Ottawa, ON K1A 0A5
Description:
Please note that the successful incumbent will be required to work on-campus during their onboarding. Afterward, they will be eligible to work hybrid.
If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal "unionized" candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.
Job Number: J0425-0197
Job Title: Campus Local Area Network (LAN) Technician
Job Type: Continuing Full Time
Department: Operations & Infrastructure
Job Category: Information Technology
Number of Positions: 1
Date Posted (dd/mm/yyyy): 24/04/2025
Closing Date (dd/mm/yyyy): 08/05/2025
Salary (with Salary Rate): 79,593.00 - 87,059.00/Year
Employee Group: CUPE 2424
Salary Level: 9PE
Hours Per Week: 35
Date Position Available: 01/07/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Reporting to the Manager, Network Services, Campus Local Area Network (LAN) Technician is responsible for the installation and maintenance of the campus data network, development of work order, network monitoring, inventory of networking equipment, campus network documentation and project implementation.
The Campus LAN Technician investigates, analyses and evaluates network connectivity problem and develop resolution to the satisfaction of clients and in compliance to ITS Network Services' networking standards and best practices.
The Campus LAN Technician collaborates with other team members, clients, vendors and other parties in the development and completion of work orders, planning and implementation of projects.
The Campus LAN Technician leads the inventory of networking equipment and documentation of campus networking. They coordinate with other team members in the continuous development and maintenance of networking equipment inventory and campus network documentation.
The Campus LAN Technician uses network monitoring system and other related tools to assess network performance and capacity.
The Campus LAN Technician will have to work to inconvenient schedules in order to ensure that projects are completed on time, and will have to be available after regular business hours, on weekends, or on scheduled holidays in order to respond to a condition which may have caused a disruption to the normal operation of the enterprise campus network.
Qualifications:
The incumbent must possess the following qualifications:
Ability to analyze a problem, determine root cause and resolve it
Ability to work in a fast paced work team environment
Strong telephone, communication and customer orientation skills
Excellent understanding of network technologies; TCP/IP internetworking, routing (BGP, EIGRP), etc.
Excellent working knowledge of Internet services; HTTP, DNS, mail, FTP, etc.
Excellent understanding of network management platforms and tools; HP NNMi, Cisco Prime Infrastructure, Cable Management Systems, etc.
Working knowledge of technology pertaining to fibre optic and Ethernet cable specifications.
Working knowledge in many of the operating systems; UNIX, Windows, CISCO IOS, etc.
Must be willing to work weekends and be flexible for rotation assignments.
Education and Experience:
The above is normally acquired through the completion of:
Three year college diploma in computer science, telecommunications, engineering, or related discipline
Five years of working experience in an Enterprise Network environment
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Mtis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
View complete position description
If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal "unionized" candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.
Job Number: J0425-0197
Job Title: Campus Local Area Network (LAN) Technician
Job Type: Continuing Full Time
Department: Operations & Infrastructure
Job Category: Information Technology
Number of Positions: 1
Date Posted (dd/mm/yyyy): 24/04/2025
Closing Date (dd/mm/yyyy): 08/05/2025
Salary (with Salary Rate): 79,593.00 - 87,059.00/Year
Employee Group: CUPE 2424
Salary Level: 9PE
Hours Per Week: 35
Date Position Available: 01/07/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Reporting to the Manager, Network Services, Campus Local Area Network (LAN) Technician is responsible for the installation and maintenance of the campus data network, development of work order, network monitoring, inventory of networking equipment, campus network documentation and project implementation.
The Campus LAN Technician investigates, analyses and evaluates network connectivity problem and develop resolution to the satisfaction of clients and in compliance to ITS Network Services' networking standards and best practices.
The Campus LAN Technician collaborates with other team members, clients, vendors and other parties in the development and completion of work orders, planning and implementation of projects.
The Campus LAN Technician leads the inventory of networking equipment and documentation of campus networking. They coordinate with other team members in the continuous development and maintenance of networking equipment inventory and campus network documentation.
The Campus LAN Technician uses network monitoring system and other related tools to assess network performance and capacity.
The Campus LAN Technician will have to work to inconvenient schedules in order to ensure that projects are completed on time, and will have to be available after regular business hours, on weekends, or on scheduled holidays in order to respond to a condition which may have caused a disruption to the normal operation of the enterprise campus network.
Qualifications:
The incumbent must possess the following qualifications:
Ability to analyze a problem, determine root cause and resolve it
Ability to work in a fast paced work team environment
Strong telephone, communication and customer orientation skills
Excellent understanding of network technologies; TCP/IP internetworking, routing (BGP, EIGRP), etc.
Excellent working knowledge of Internet services; HTTP, DNS, mail, FTP, etc.
Excellent understanding of network management platforms and tools; HP NNMi, Cisco Prime Infrastructure, Cable Management Systems, etc.
Working knowledge of technology pertaining to fibre optic and Ethernet cable specifications.
Working knowledge in many of the operating systems; UNIX, Windows, CISCO IOS, etc.
Must be willing to work weekends and be flexible for rotation assignments.
Education and Experience:
The above is normally acquired through the completion of:
Three year college diploma in computer science, telecommunications, engineering, or related discipline
Five years of working experience in an Enterprise Network environment
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Mtis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
View complete position description