Supply Chain Director
Apply NowCompany: HOYA Vision Care
Location: Mississauga, ON L4T 4M6
Description:
Job Description
POSITION OVERVIEW
The Supply Chain Director is responsible for overseeing the entire supply chain process for Hoya Canada, and plays a pivotal role in ensuring Hoya Canada supply chain is efficient, cost-effective, and aligned with both customer needs and company goals.
This includes managing inventory, ensuring customer service excellence, and controlling supply chain costs. The Director will be responsible for strategic planning including S&OP process, optimization of resources, and development of processes that enhance operational efficiency, improve customer satisfaction, and achieve cost-effective supply chain operations. The role will liaise with all manufacturing sites across Canada as well as distribution centers in Dallas.
Inventory Management:
Customer Service Excellence:
Supply Chain Cost Control:
Supply Chain Strategy and Optimization:
Team Leadership and Development:
Collaboration with Cross-Functional Teams:
Compliance and Risk Management:
Technology and System Management:
KEY QUALIFICATIONS
KEY PERFORMANCE INDICATORS (KPIS):
About Us
HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA's divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient's life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.
We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It's a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.
We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.
About the Team
Driven by a passion for partnership as well as innovation, HOYA has been a partner to Eye Care Professionals for over 75 years, enabling them to give people the greatest gift, the gift of vision. We provide Eye Care Professionals with the lenses, consultation solutions and other services that help them to develop their practice while changing the way people see the world. We see them as visionaries, and everything we do is for them. Founded in Japan in 1941, today, HOYA has a presence in over 80 countries across the globe.
POSITION OVERVIEW
The Supply Chain Director is responsible for overseeing the entire supply chain process for Hoya Canada, and plays a pivotal role in ensuring Hoya Canada supply chain is efficient, cost-effective, and aligned with both customer needs and company goals.
This includes managing inventory, ensuring customer service excellence, and controlling supply chain costs. The Director will be responsible for strategic planning including S&OP process, optimization of resources, and development of processes that enhance operational efficiency, improve customer satisfaction, and achieve cost-effective supply chain operations. The role will liaise with all manufacturing sites across Canada as well as distribution centers in Dallas.
Inventory Management:
- Oversee and manage inventory levels to ensure sufficient stock availability while avoiding excess and obsolete inventory.
- Develop and implement inventory management strategies to optimize stock turnover, minimize holding costs, and improve cash flow.
- Collaborate with other departments (e.g., production, purchasing, finance) to ensure proper forecasting, demand planning, and accurate inventory tracking.
Customer Service Excellence:
- Ensure timely and accurate delivery of products to customers by aligning production schedules, inventory levels, and transportation logistics.
- Drive continuous improvements in customer service and satisfaction by ensuring product availability, order fulfillment, and proactive issue resolution.
- Implement strategies to meet or exceed customer expectations, including managing lead times and addressing customer complaints.
Supply Chain Cost Control:
- Develop and execute cost reduction strategies for the supply chain, focusing on logistics, procurement, and inventory management.
- Analyze supply chain performance metrics to identify areas of inefficiency and implement cost-saving initiatives.
- Negotiate contracts with suppliers, vendors, and logistics partners to achieve favorable pricing and terms, driving cost savings.
Supply Chain Strategy and Optimization:
- Lead the development and implementation of the overall supply chain strategy, aligning it with the company's business goals and objectives.
- Continuously evaluate and optimize supply chain processes to improve efficiency, reduce waste, and enhance productivity.
- Monitor key performance indicators (KPIs) and make data-driven decisions to improve supply chain operations.
Team Leadership and Development:
- Lead, mentor, and develop a high-performing supply chain team, providing guidance on process improvements, technology adoption, and problem-solving.
- Foster a collaborative culture within the supply chain team, ensuring effective communication and alignment across functions.
- Provide training and professional development opportunities to enhance team capabilities and performance.
Collaboration with Cross-Functional Teams:
- Work closely with other departments (e.g., production, sales, marketing, finance) to ensure alignment and smooth flow of information across the organization.
Compliance and Risk Management:
- Ensure compliance with all relevant regulations, standards, and best practices related to supply chain operations.
- Identify potential risks within the supply chain and develop contingency plans to mitigate disruptions.
- Monitor and manage supplier performance, ensuring they meet quality, delivery, and compliance requirements.
Technology and System Management:
- Leverage technology (e.g., ERP systems, supply chain management software) to optimize processes and improve visibility across the supply chain.
- Continuously evaluate emerging supply chain technologies and implement solutions that drive efficiency, innovation, and cost savings.
KEY QUALIFICATIONS
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field (Master's degree, nice to have).
- Proven experience with 10+ years of experience in supply chain management within the manufacturing industry. Experience in the optical industry would serve to be beneficial, however is not mandatory.
- Demonstrated understanding of inventory management, logistics, procurement, and cost control.
- Excellent leadership, team management, and interpersonal skills.
- Experience with supply chain software, ERP systems, and data analytics tools.
- Ability to work in a fast-paced environment, manage multiple priorities, and make data-driven decisions.
- Demonstrated experience negotiating and experience managing supplier relationships.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
KEY PERFORMANCE INDICATORS (KPIS):
- Standing, walking, reaching and bending constantly throughout the day.
- Low, moderate and high noise levels (not to exceed standards).
- Daily lifting/carrying 20 lbs. or less, pushing/pulling approximately 50 lbs. at once (moving carts of lenses between units).
About Us
HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA's divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient's life. A steadfast partner to Eye Care Professionals around the world, it stands at the forefront of optical excellence. With a global presence, consisting of 43 laboratories and a growing team of 20,000 employees, HOYA Vision Care delivers innovative lenses and other vision care solutions to millions of people in 110 countries.
We focus on a better tomorrow, today. You can become part of our story. HOYA Vision Care is the place where you can act according to your strengths and evolve according to your aspirations. It's a place where you can shape the way you work, guided by our CLEAR Values, and empowered by generations of expertise. You can get involved in our sustainability initiatives and choose to become a One Vision ambassador. You can give back the gift of sight to people all over the world by deciding to work with us.
We welcome people who challenge us to become better, who share our sense of purpose and who embrace growth so that our vision and mission align. We invite you to find out more, and together we can continue to provide vision for a lifetime.
About the Team
Driven by a passion for partnership as well as innovation, HOYA has been a partner to Eye Care Professionals for over 75 years, enabling them to give people the greatest gift, the gift of vision. We provide Eye Care Professionals with the lenses, consultation solutions and other services that help them to develop their practice while changing the way people see the world. We see them as visionaries, and everything we do is for them. Founded in Japan in 1941, today, HOYA has a presence in over 80 countries across the globe.