Computer Systems Administrator
Apply NowCompany: U.S. Courts
Location: Hartford, CT 06106
Description:
Summary
The Federal Public Defender for the District of Connecticut is a law office that provides legal representation to persons charged with committing federal crimes who cannot afford to hire a private attorney. We seek a Computer Systems Administrator (CSA) to join our office in April 2025/immediately. The position will support the day-to-day Information Technology (IT) operations of the Hartford and New Haven offices.
This job is open to
Clarification from the agency
This announcement is open until filled.
Duties
The CSA supports an integrated Windows network over a Wide Area Network, systems security, hardware maintenance, and operations support for employing Windows desktops, Windows servers, Microsoft Office, and NAS Systems Storage. Network security responsibilities include developing and documenting procedures for user and visitor access, provisioning of switches routers, and firewalls, backup routines, disaster recovery, inventory control, and virus and spyware protection. The CSA maintains and develops technical and user documentation for all assigned systems and applications, coordinates all IT support services, and ensures the integrity and safety of office data. The CSA makes recommendations on the procurement of office automation equipment, arranges schedules for delivery and installation of equipment associated with data communications facilities, and assists in the development and execution of IT-based system implementation plans, such as software analysis, design, development, prototype testing, training of staff, and the development and implementation of operating procedures.
The CSA must provide technical support to all staff and have excellent customer service skills. The CSA must be able to work independently, propose solutions, and must be up-to-date on emerging technologies and the potential effectiveness of these advancements in our office's current system. The CSA may perform other duties as assigned, provide litigation support, supervise special projects and staff, and oversee any contract technical staff, to ensure responsive and helpful technology support is provided to the office staff. The CSA must also frequently lift and/or move up to 50 lbs.
Requirements
Conditions of Employment
The position requires that the applicant possess a valid driver's license, and insurance, and own/operate a personal vehicle for business purposes as occasional travel is required. (Mileage is reimbursable).
All applicants must be available to work on nights, weekends, and before or after business hours, as needed.
Employment is subject to a satisfactory background investigation including, but not limited to an FBI fingerprint and name check.
Qualifications
Candidates must have a high level of discretion, hold confidential information received in strict confidence, and exercise a desire and capacity to work collaboratively in a team environment. Must possess strong planning and organizational skills, have excellent oral and written communication and interpersonal skills, and can collaborate with different positions in the office. Must have the ability to recognize and analyze problems and recommend practical solutions, the desire to work with and on behalf of people from diverse backgrounds, and a strong commitment to providing holistic representational support to indigent persons in proceedings under federal criminal law.
To qualify, the applicant should have specialized knowledge in the following areas:
The position requires that the applicant possess a valid driver's license, and insurance, and own/operate a personal vehicle for business purposes as occasional travel is required. (Mileage is reimbursable).
All applicants must be available to work on nights, weekends, and before or after business hours, as needed.
Employment is subject to a satisfactory background investigation including, but not limited to an FBI fingerprint and name check.
Education
This job does not have an education qualification requirement.
Additional information
The salary of the successful applicant will be commensurate with the person's qualifications and experience. The starting salary for this position falls within a range under the Judicial Salary Plan from Grade 9 at $ $68,952 to Grade 13 at $154,579. The position offers federal employment benefits, including paid vacation, paid sick time, paid holidays, health insurance, life insurance, retirement plan, and participation in the Thrift Savings Plan (401k). Teleworking is available, consistent with office policy, court obligations, and position duties.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
Required Documents
A single PDF containing a letter of interest, resume, and three references.
How to Apply
To apply for this position, email a single PDF containing a letter of interest, resume, and three references, to CTX_hiring@fd.org. Please include the job announcement number in the subject line.
Agency contact information
Human Resources
Email
CTX_Hiring@fd.org
Address
Federal Defender Office - District of Connecticut
10 Columbus BLVD, FL 6
Hartford, CT 06106
US
Next steps
Candidates that have been deemed suitable for the position will be contacted to schedule an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The Federal Public Defender for the District of Connecticut is a law office that provides legal representation to persons charged with committing federal crimes who cannot afford to hire a private attorney. We seek a Computer Systems Administrator (CSA) to join our office in April 2025/immediately. The position will support the day-to-day Information Technology (IT) operations of the Hartford and New Haven offices.
This job is open to
- The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This announcement is open until filled.
Duties
The CSA supports an integrated Windows network over a Wide Area Network, systems security, hardware maintenance, and operations support for employing Windows desktops, Windows servers, Microsoft Office, and NAS Systems Storage. Network security responsibilities include developing and documenting procedures for user and visitor access, provisioning of switches routers, and firewalls, backup routines, disaster recovery, inventory control, and virus and spyware protection. The CSA maintains and develops technical and user documentation for all assigned systems and applications, coordinates all IT support services, and ensures the integrity and safety of office data. The CSA makes recommendations on the procurement of office automation equipment, arranges schedules for delivery and installation of equipment associated with data communications facilities, and assists in the development and execution of IT-based system implementation plans, such as software analysis, design, development, prototype testing, training of staff, and the development and implementation of operating procedures.
The CSA must provide technical support to all staff and have excellent customer service skills. The CSA must be able to work independently, propose solutions, and must be up-to-date on emerging technologies and the potential effectiveness of these advancements in our office's current system. The CSA may perform other duties as assigned, provide litigation support, supervise special projects and staff, and oversee any contract technical staff, to ensure responsive and helpful technology support is provided to the office staff. The CSA must also frequently lift and/or move up to 50 lbs.
Requirements
Conditions of Employment
The position requires that the applicant possess a valid driver's license, and insurance, and own/operate a personal vehicle for business purposes as occasional travel is required. (Mileage is reimbursable).
All applicants must be available to work on nights, weekends, and before or after business hours, as needed.
Employment is subject to a satisfactory background investigation including, but not limited to an FBI fingerprint and name check.
Qualifications
Candidates must have a high level of discretion, hold confidential information received in strict confidence, and exercise a desire and capacity to work collaboratively in a team environment. Must possess strong planning and organizational skills, have excellent oral and written communication and interpersonal skills, and can collaborate with different positions in the office. Must have the ability to recognize and analyze problems and recommend practical solutions, the desire to work with and on behalf of people from diverse backgrounds, and a strong commitment to providing holistic representational support to indigent persons in proceedings under federal criminal law.
To qualify, the applicant should have specialized knowledge in the following areas:
- Windows 11 desktop and laptop computer support and administration experience.
- Microsoft Office O365 suite installation, configuration, and support.
- Providing exceptional support to users for requests related to software and hardware.
- Installing and troubleshooting automation hardware, software, and basic network administration.
- Maintaining Windows Active Directory user accounts.
- Backup software experience, such as Backup Exec and Syncovery, to include monitoring, administration, and recovery.
- Enterprise anti-virus software support and maintenance.
- Drupal and website administration.
- Splunk monitoring and reporting experience.
- Windows Server 2016/2019/2022 management with experience in Hyper-V virtualization administration (preferred).
- Synology Network Attached Storage management and deployment experience.
- ManageEngine Desktop Central experience with a focus on patch and software deployment administration (preferred).
- Litigation support software, such as Trial Director, CaseMap, and Summation (preferred).
The position requires that the applicant possess a valid driver's license, and insurance, and own/operate a personal vehicle for business purposes as occasional travel is required. (Mileage is reimbursable).
All applicants must be available to work on nights, weekends, and before or after business hours, as needed.
Employment is subject to a satisfactory background investigation including, but not limited to an FBI fingerprint and name check.
Education
This job does not have an education qualification requirement.
Additional information
The salary of the successful applicant will be commensurate with the person's qualifications and experience. The starting salary for this position falls within a range under the Judicial Salary Plan from Grade 9 at $ $68,952 to Grade 13 at $154,579. The position offers federal employment benefits, including paid vacation, paid sick time, paid holidays, health insurance, life insurance, retirement plan, and participation in the Thrift Savings Plan (401k). Teleworking is available, consistent with office policy, court obligations, and position duties.
- Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
- Benefits
Review our benefits - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A single PDF containing a letter of interest, resume, and three references. - How to Apply
To apply for this position, email a single PDF containing a letter of interest, resume, and three references, to CTX_hiring@fd.org. Please include the job announcement number in the subject line.
Agency contact information
Human Resources
Email
CTX_Hiring@fd.org
Address
Federal Defender Office - District of Connecticut
10 Columbus BLVD, FL 6
Hartford, CT 06106
US
Next steps
Candidates that have been deemed suitable for the position will be contacted to schedule an interview. - Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
A single PDF containing a letter of interest, resume, and three references.
How to Apply
To apply for this position, email a single PDF containing a letter of interest, resume, and three references, to CTX_hiring@fd.org. Please include the job announcement number in the subject line.
Agency contact information
Human Resources
CTX_Hiring@fd.org
Address
Federal Defender Office - District of Connecticut
10 Columbus BLVD, FL 6
Hartford, CT 06106
US
Next steps
Candidates that have been deemed suitable for the position will be contacted to schedule an interview.
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request