Site Director

MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across disciplines, including Speech, OT, and ABA.

Site Director

MeBe's Kearny Mesa location is situated in a central, family-friendly neighborhood. The team primarily works on-site, fostering a close-knit and collaborative environment. The Site Director is responsible for overseeing both clinical and operational functions of the physical clinic, shaping their own "center of excellence" by promoting best practices and teamwork. This role focuses on delivering high-quality ABA, Occupational Therapy, and Speech-Language services, ensuring strong clinical outcomes for the children and families we serve.

About you:

• You take pride in your work, pay attention to the small details and have a reputation for doing high quality work.
• You value transparency and operate with candor and compassion. You inspire others to be their best selves.
• You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you.
• You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo.

About what you'll work on:

Leadership & Clinical Oversight

• Provide day-to-day leadership and oversight of clinical and administrative staff and overall center operations.
• Ensure treatment fidelity and client progress through regular quality assurance checks, clinical observations, and collaboration with BCBAs on complex cases.
• Conduct Functional Behavior Assessments (FBAs) as needed.
• Offer ongoing clinical mentorship through monthly individual and group meetings with ABA Supervisors.
• Facilitate interdisciplinary collaboration by leading weekly team meetings with BCBAs, SLPs, and OTs.
• Partner with Directors of Speech and OT to ensure onsite support and integration of services

Operations & Compliance

• Drive regional performance by executing strategic operational plans aligned with organizational goals
• Monitor and maintain billable productivity, ensuring achievement of weekly, monthly, and quarterly revenue targets
• Oversee scheduling, staffing, and resource allocation to optimize efficiency and service delivery
• Ensure adherence to internal policies and external regulations, including HIPAA, BACB standards, and payer requirements
• Manage site-level budgets and contribute to financial planning and forecasting initiatives

Client Services

• Act as the primary liaison for families, addressing concerns, resolving grievances promptly, and ensuring overall client satisfaction
• Oversee the client pipeline and onboarding process in collaboration with intake and administrative teams to maximize client conversion and retention
• Collaborate with the clinical team to uphold exceptional standards of care and support positive client outcomes

Team Development & Culture

• Lead recruitment, onboarding, and retention efforts for high-performing clinical and administrative staff, including BCBAs, RBTs, SLPs, OTs, and support personnel, to drive team productivity and excellence
• Cultivate a positive, inclusive, and mission-aligned workplace culture that aligns with MeBe's values.
• Conduct regular performance evaluations and provide ongoing coaching and feedback to support professional growth
• Collaborate with People Operations to address employee relations matters and manage sensitive issues with professionalism and integrity

Business Development & Community Engagement

• Drive site growth by identifying and pursuing opportunities for client acquisition through community outreach and strategic partnerships
• Serve as a company ambassador at local events, conferences, and with key referral sources to enhance visibility and build strong community relationships

Metrics for Success

• Meet or exceed monthly revenue goals
• Meet or exceed site-level profitability goals
• BCBA, SLP, OT, and RBT productivity rate
• Authorization utilization
• Scheduled hours utilization
• Staff turnover rate
• Employee satisfaction scores
• Client satisfaction scores
• Client retention
• Case Supervision rate
• Parent training hours
• Quality Assurance scores
• Client progress on assessment

Qualifications

• Master's degree in ABA, Speech Pathology, Occupational Therapy, Psychology, Education, or related field.
• Minimum 3-5 years of supervisory experience in ABA or a related healthcare setting.
• Strong knowledge of ABA principles and clinical best practices.
• Experience managing teams, operations.
• Familiarity with electronic health records (EHR), scheduling software, and billing systems (CR experience preferred)
• Excellent organizational, communication, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced environment.

Benefits Include:

• Industry benchmarked, competitive pay
  
  • Salary $90,000- $100,000 per year, depending on experience
• Eligible for MeBe's Flexible Time Off
• Medical, Vision, Dental- Anthem Insurance; 80% Employee, 50% Dependents
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
• Invest in your mental health with access to free mental health sessions
• Protect your pet with discounted pet insurance
• Secure your future with our 401k program
• Monthly CEU Trainings and CEU reimbursement
• Tuition discounts available to all employees through our University Partnerships
• Expansive treatment spaces
• Options for positions in variety of settings: clinic; in-home; schools; telehealth
• Scheduling department handles reschedules, cancellations and permanent changes to schedules
• Computer and work tools provided
• Company sponsored, fun events for everyone

For more information, please visit our website at www.mebefamily.com

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.