Sr. Technical Project Manager

JOB TITLE: Sr. Technical Project ManagerDEPARTMENT: OperationsREPORTS TO: Market Manager and Regional DirectorSR. TECHNICAL PROJECT MANAGER SUMMARY: Join our dynamic team as a Sr. Technical Project Manager, where you'll lead diverse projects from conception to completion, ensuring they align with our strategic objectives. In this pivotal role, you'll collaborate with cross-functional teams, manage resources efficiently, and drive project success through innovative solutions and exceptional organizational skills. Your leadership will be key in delivering impactful results in a fast-paced, rewarding environment.SR. TECHNICAL PROJECT MANAGER DUTIES AND RESPONSIBILITIES:

• Project Leadership & Execution
• Define project scope, objectives, timelines, and resource plans.
• Initiate and manage projects from inception through completion, ensuring milestones and deliverables are met on time and within budget.
• Develop and communicate comprehensive communication plans and project documentation. Define project objectives, scope, and milestones.
• Allocate resources and manage cross-functional project teams.
• Create and maintain detailed project plans with task owners, timelines, and deliverables.
• Facilitate work breakdown structures and update project schedules based on actuals and forecasts.
• Customer & Stakeholder Management
• Act as the main point of contact for clients regarding escalations, updates, and resolution of issues.
• Ensure customer satisfaction through proactive communication and service excellence.
• Host and facilitate project meetings to keep teams informed and aligned, including regular stakeholder reviews to assess progress, identify challenges, and ensure ongoing alignment with project goals.
• Cross-Functional Coordination
• Partners across internal and external teams, including leasing, engineering, and construction, to ensure alignment and integrated execution
• Coordinate efforts across business and technology stakeholders to drive project success.
• Risk & Issue Management
• Identify project risks and use proven PM methods to assess and mitigate them.
• Track potential delays or contingencies and resolve issues collaboratively across teams.
• Evaluate changes and forecast their impact on project schedules and deliverables.
• Project Documentation & Compliance
• Create and maintain detailed project schedules, timelines, work breakdown structures, and tracking tools.
• Manage and update internal and external project databases through the entire lifecycle.
• Reporting & Metrics
• Monitor and report project progress against baseline timelines.
• Communicate status updates, risk mitigation strategies, and performance metrics to stakeholders.
• Analyze and synthesize project information for leadership and team members alike.

SR. TECHNICAL PROJECT MANAGER SUPERVISORY RESPONSIBILITIES:

• Directly supervises Field Service Technicians and Contractors employees within the Operations department.
• Leads internal and external field teams in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and participating in installation activities; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

SR. TECHNICAL PROJECT MANAGER BENEFITS:

• Competitive salary
• Company vehicle for work use
• Medical, Vision and Dental insurance - EMPLOYER pays 100% of employees' premiums
• EMPLOYER provided Short term / Long term disability, Life insurance, and Accidental Death & Dismemberment after 1 year
• 401(k) retirement savings with employer match - eligible after 90 days
• Meal stipend while traveling
• Paid travel time
• Paid training/certifications
• Paid vacation
• Paid holidays

SR. TECHNICAL PROJECT MANAGER QUALIFICATIONS:

• Experience: 5 + years in project or program management within the wireless industry.
• Technical Skills:
• Proficient in Microsoft Project, Excel (expert level), Visio, and PowerPoint.
• Familiarity with structured cabling, DAS, fiber topologies, radio frequencies, and wireless tech.
• Communication: Strong verbal and written communication skills; adept at engaging at all organizational levels.
• Business Acumen: Understanding of general accounting principles including but not limited to budgeting, invoicing, POs, and accounts payable.
• Problem Solving: Demonstrated ability to identify issues and develop actionable solutions.

SR. TECHNICAL PROJECT MANAGER COMPETENCIES:

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies the appropriate person with an alternate plan.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

SR. TECHNICAL PROJECT MANAGER PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Occasionally works near moving mechanical parts
• Occasionally works in high, precarious places
• Occasionally exposed to outside weather conditions
• Occasionally exposed to extreme heat or cold (non-weather)
• The employee must occasionally lift and/or move more than 50 pounds

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Thank you for your interest in Pierson Wireless Corp. We look forward to seeing your application. Be sure to attach a copy of your resume before submitting. Failure to answer all of the Additional Questions may result in your application being disqualified from consideration.