Assistant Manager, TOP Premium Finance

Job Type

Full-time

Description

Job Title: ASSISTANT MANAGER, TOP Premium Finance

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today's needs and reach tomorrow's dreams. Talented team members succeed in our organization by demonstrating a commitment to our shared values of accountability, friendliness and respect, a passion for delivering great service, giving back to our communities, and pursuing personal growth. Come grow with us and be part of growth and the Premier America family!

Overview:

Premier America is seeking an Assistant Manager, TOP Premium Finance, who will be responsible for organizing, directing, and coordinating Top Premium Finance functions. Trains, directs and supervises department underwriters and collections representatives.

What You Will Do:

• Conduct all customer account functions, including teller transactions, processing requests for new services, providing counseling and cross- selling appropriate products or services to benefit the customer and achieve established sales goals, interview customers and process applications for all types of consumer loans.
• Analyze the financial position of each applicant to determine the level of risk for extending credit. Review all documentation for completeness and accuracy according to the organization's compliance guidelines.
• Assist the Branch Manager in monitoring all branch activities to ensure compliance with established policies and procedures. Work in conjunction with the Branch Manager to achieve established objectives and to ensure that appropriate steps are taken to correct unsatisfactory conditions.
• Assist in training, directing and monitoring attendance. Evaluate and participate in performance reviews with the guidance of the manager. Interview for open positions and make recommendations to manager.
• Support development of account relationships with commercial business customers. Participate in personal calls/visits, assessing needs and offering products/services to meet those needs. Represent the organization as appropriate in its relationships with sponsor and community organizations, suppliers, other financial institutions and similar groups including functions outside normal business hours.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Direct and control personnel and administrative functions. Direct and oversee monthly charge offs. Provide leadership to personnel through effective objective goal setting, delegation, and consistent communication. Train, supervise, and develop department personnel. Formulate and implement corrective actions as needed.
• Assume responsibility for establishing and maintaining effective business relations with vendors, governmental agencies, such as the Department of Insurance and outside business professionals.
• Assume responsibility for workflow activities of collections, lending, loan origination, loan processing, loan underwriting, loan funding and loan servicing. unsatisfactory conditions.
• In conjunction with the manager of Top Premium Finance, assist in developing guidelines for premium finance loans and ensures that team members comply with such guidelines.
• Recommend exceptions to guidelines to manager of Top Premium Finance for loan approval.
• Direct the total delinquency process ranging from passed due collections calling, skip tracing and coordination to collect passed due payments from insurance agencies and members.
• Direct the underwriting group to ensure timely and accurate funding.
• Responsible for accuracy of the core system to reflect AM Best ratings in accordance with underwriting guidelines.
• Monitors and verifies that policy and procedures are in place for the underwriting of loans and the proper review of insurance documentation.
• Conduct the reconciliation process for loan disbursement, referral fees and agency commission transactions to properly balance GL's.
• Ensure team members provide quality service for internal and external customers.
• Ensure functions are completed in accordance with established procedures and applicable regulations.
• Direct the monthly statement process for all producing insurance agencies.

Requirements

What We Are Looking For:

• Three years to five years of similar or related experience, including preparatory experience.
• A 2-year college degree preferred.
• Technical knowledge of branch and overall credit union operations, practices, and procedures. Understanding of related regulations, statutes, and filing requirements for both the credit union and insurance industry.
• Knowledge of related computer applications. Ability to assist and supervise others. Well-organized and attentive to detail. Ability to meet deadlines and manage projects. Proficient in 10-key and computer operations Strong analytical skills.
• A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically, it includes subject matter experts as well as first level and middle level managers.

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer - Veterans / Disabled

Drug-free Workplace

Pay Grade Info :

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $35-$44 /hourly.

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:
Competitive pay
Subsidized health care including medical, dental and vision
FSA and HSA
Company-Paid Life and A&D insurance
Discounts on loans (must be a member)
Paid Vacation, Holiday, and Sick time
401k Retirement Saving Plan with a 6% safe harbor employer match
Educational Assistance Program and more!

About Us:

Founded in 1957, Premier America is one of the nation's largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.