Client Partner, SAP, Life Sciences

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Company: Infosys Limited Digital

Location: Hartford, CT 06106

Description:

Job details

Work Location

Bridgewater, NJ, Hartford, CT, Philadelphia, PA, West New York, NJ

State / Region / Province

Connecticut, New Jersey, Pennsylvania

Country

USA

Domain

Global Markets

Interest Group

Infosys Limited

Skills

Domain|Sales|Sales Execution

Company

ITL USA

Requisition ID

132278BR

Job description

Infosys is seeking a Client Partner for the Life Sciences vertical focusing on SAP. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description:
Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc.
Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts, proposals and negotiations
Collaborate with the Delivery Manager to address all people or infrastructure-related issues that may be affecting the delivery of the project vis--vis the specific client.
Balance different projects running for the client that may involve different delivery managers or horizontal competency units' resources.
Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit.
Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope
Build an Account Plan for the account scope - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
Pricing decisions within the scope of the Master Services Agreement
Pre-sales proposal support for new business development outside of account scope
Provide necessary input for building future alliances with relevant product vendors

About Infosys Life Sciences:
Infosys is helping pharma companies focus on their objectives by leveraging a futuristic, rapid response, and deeply automated foundation that provides vital insights to enable meaningful execution. Create new capabilities that allow for the unprecedented flow of information, deliver value through connectedness, and transform into new business models. Drive continuous improvements by learning powerful digital skills and gaining experience through innovation ecosystems.

SAP
Infosys offers solutions using SAP technology to help pharmaceutical companies manage their supply chains and ensure drug safety and efficacy. Infosys is a SAP Global Strategic Services Partner, one of the highest-level services partners of SAP. Infosys and SAP collaboration is led by strong ties between the company's CEOs and other top and regional executives.

Few pharma SAP solutions
Pharma Cold Chain Monitoring: Uses SAP Business Technology Platform (BTP) to manage the cold chain for drugs that are sensitive to temperature, light, humidity, and vibration. This solution helps reduce cold chain losses and ensure drug efficacy.
Personalized Medicine: Uses SAP S/4HANA, SAP C/4HANA, SAP Analytics Cloud, and SAP Cloud Platform to help pharmaceutical companies improve supply chain visibility and efficiency. This solution helps companies deliver personalized experiences to patients.
Pre-configured Medical Devices Solution: Uses SAP technology to help medical device companies transform their business processes and respond to emerging scenarios. This solution enhances customers derived business benefits through rapid deployment.

Required Qualifications:
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical
Willingness to travel required
Experience in the life cycle stages of SAP services in the life-sciences environment, such as pre-implementation consulting, business value articulation, implementation and rollouts, support and maintenance, upgrades, etc. required
Knowledge and experience with validated environments
Knowledge of the SAP suit of products, and methodologies required
Track record of interacting and building relationships with C-level client contacts
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication, and presentation skills
Wide variety of IT and business consulting engagement experience
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
Knowledge of industry-specific go-to-market solutions
Good understanding of industry-specific business issues and drivers
Global Delivery Model experience/ off-shoring experience required
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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