Support Services Program Manager

Title: Support Services Program Manager
Location: Baton Rouge, Louisiana
Duration: 3 + Years

Job Description:

The scope of the proposed services will include the following:

• Develop and implement a continuous education and improvement plan for junior and senior application developers.
• Research and evaluate new application development technologies and trends.
• ssess the viability of new technologies by incorporating into identified proof-of-concept applications.
• Provide day-to-day project management support for assigned applications.
• Monitor project progress, identify potential issues, and implement corrective actions.
• Establish and implement application development standards to ensure consistency and quality.
• Provide training to staff on new technologies and development methodologies.

Expertise and/or relevant experience in the following areas are mandatory:

• Strong knowledge of project management methodologies.
• Practical experience in the software development life cycle.
• Strong familiarity with project modification processes.
• Experience in evaluating new technologies for best ROI.
• Skilled in managing organizational change, overcoming resistance, and driving adoption of new technologies and processes.
• Can effectively communicate technical information to both technical and non-technical audiences.

Expertise and/or relevant experience in the following areas are desirable but not mandatory:

• Experience with project management tools.
• Experience in mentoring or coaching team members.
• gile methodologies certifications.
• CompTIA certifications.