Librarian Services Manager - King County Library System - Riverview Region
Apply NowCompany: King County Library System
Location: Issaquah, WA 98027
Description:
Salary: $107,848.00 - $131,081.60 Annually
Location : Issaquah, WA
Job Type: Full-Time Exempt
Job Number: 2025-00067
Department: Riverview Region - IS/MI/NC/RH/RN/SW
Opening Date: 04/24/2025
Closing Date: 5/8/2025 11:59 PM Pacific
Union Represented: Yes
General Position Summary
Job Number 2025-00067
King County Library System (KCLS) is looking for a qualified and service-minded Librarian Services Manager (official title: Librarian and Information Services Manager).
The successful candidate for this role will be eligible for a one-time hiring bonus of $4,000.
**Sign-on bonus is subject to terms & conditions. Terms & conditions are available upon request - please email employment@kcls.org**.
About the Opportunity: As a Librarian Services Manager you will have the opportunity to advance the KCLS mission, vision and values by supervising, mentoring, and supporting librarian staff in all specialties for service delivery in the library, in the community, and online. In this leadership role, you will collaborate closely with Operations Managers and Assistant Operations Managers in your region to provide managerial support and subject matter expertise to ensure the delivery of effective and efficient library and information services for a region consistent with KCLS standards, policies, and service directives. The Librarian Services Manager plays an integral role in creating and implementing strategies and supporting programming.
As a member of the KCLS Team, your background in library service will directly inform your ability to apply a working knowledge of management/supervisory principles and practice, model, and champion Intellectual Freedom, and thrive in sometimes challenging situations. You will model cultivating positive relationships with patrons, library staff, and management and work to ensure that the library is proactively responsive to local community needs and interests.
This is a regional role; therefore, the schedule may require working in multiple locations across the region based on business needs.
The Riverview Region includes the following libraries:
About King County Library System (KCLS):KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.
KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.
Need an accommodation to apply or interview? Call (425) 369-3224 or email .
KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.
Examples of Duties
Essential Duties/Major Responsibilities:
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.
Hires, trains, mentors, evaluates, coaches and disciplines assigned employees across the region. Coordinates assigned staff activities and functions across region, including communicating and implementing policies and procedures, programs and projects. Advocates on behalf of staff and patrons' needs and interests at region and system levels. Contributes to the overall management of the region as a member of the Region Management Team. Fosters a cooperative work environment. Participates in region goal setting and strategic planning. Develops and implements goals and plans for region's programs, services, events and collections. Coordinates with the system service coordinators for delivery of services. Manages and approves payroll time entries and leave requests. Coordinates with members of Region Management Team about direct reports' work schedules to support library operational and service needs. Tracks and monitors assigned budgets and produces reports. Promotes, educates, and supports principles of Intellectual Freedom with staff and patrons. Resolves related concerns or redirects to appropriate source.
Secondary Duties:
Resolves staff and patron incidents, problems, concerns and conflicts. Ensures the Code of Conduct is followed or redirects to appropriate source. May be responsible for safe and efficient operations in an assigned facility. Participates in activities such as staff meetings, committee work and training. Engages with the community and special population groups. Initiates, participates and collaborates in the library profession beyond KCLS. Maintains professional expertise in order to provide relevant public service. Performs other related duties, as assigned.
Core Competencies:
Customer Focus
Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.
Ethics, Values, and Judgment
Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.
Professional & Technical Knowledge
Demonstrates proficiency in professional and technical skills/ and or knowledge in position related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.
Coaching and Counseling
Facilitates the development of other's knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals; builds confidence of others.
Managerial Courage
Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations.
Vision and Strategic Thinking
Supports, promotes, and ensures alignment with the organization's vision, mission, and values; holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward.
Building Effective Teams
Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment.
Accountability
Holds self, direct reports, and others accountable for achieving intended outcomes; follows up and monitors progress to ensure that things stay on track; models organizational values and norms.
Desired Minimum Qualification
Desired Minimum Qualifications:
Special Requirements:
Physical Demands & Work Environment
Physical Demands: While performing the duties of this job, the employee is constantly using hands in conjunction with frequent finger use and typing, this typing may be repetitive up to frequently. Frequently sits and occasionally will stand and walk. Will frequently reach up to chest level with hands and arms and up to occasionally will bend. The employee will frequently lift/carry less than 10 pounds and seldom lift to 20 pounds up to maximum 35 pounds and seldom push/pull carts using light force.
Work Environment: The job is performed indoors in a library setting and in the community. Job involves working a varied schedule, including evenings and weekends, which may change periodically. Work involves travel between libraries within a region. Encounters situations that involve behavioral issues. Position involves frequent interruptions with maximum flexibility required.
General Benefits Summary
Paid Time off
It is the policy of KCLS to grant to all part-time and full-time employees:
Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.
Retirement - Public Employee Retirement System (PERS)
Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.
Flexible and Dependent Care Spending Accounts and Health Saving Account
Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.
Life and Accidental Death & Disability, Long Term Disability Insurance
All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.
Optional/Voluntary Benefits
Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:
Deferred Compensation Retirement Plan (available to all KCLS Employees)
01
Please fill out both the application and this questionnaire completely. Any false or incompleteanswers (such as "see resume" or "see application") may result in your not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understandthat your answers will be compared to the information on your application?
02
Are you a current KCLS staff member still in your probationary period?
03
Are you a current KCLS staff member in the 1857 union?
04
If you answered "yes" to the question above, please select which 1857 union you are in:
05
Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?
06
Do you have a valid Washington State Driver's License?
07
If you responded "No" to the question above, would you be able to obtain a Washington StateDriver's License within 30 days of hire, if selected?
08
Do you have a Master of Library and Information Science degree from an ALA accredited school? ** Select "YES" if you expect to complete your MLIS degree within two months from the day you submit your application.
09
Do you have a Washington State Librarian Certification? ** KCLS will reach out to obtain a copy of your Washington State Librarian Certification at the time of hire.
10
If no, are you willing to obtain one immediately upon employment?
11
How many years in Librarianship do you have?
12
How many years of supervisory and/or management experience do you have?
13
As you review the KCLS Mission, Vision and Values, please identify the value that resonates most with you share an example of how that has influenced your work.
14
Please describe an example of a time when you had to implement a change with your team. How did you work with the team members who were the most resistant to this change?
15
As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?
16
The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?
17
The screening process at KCLS includes application review, interviews, and references. If selected to proceed after interviews, I acknowledge that KCLS may reach out to my listed references without notifying me beforehand.
18
NEW: Where did you hear about this job opportunity? Please select all that apply.
Required Question
Location : Issaquah, WA
Job Type: Full-Time Exempt
Job Number: 2025-00067
Department: Riverview Region - IS/MI/NC/RH/RN/SW
Opening Date: 04/24/2025
Closing Date: 5/8/2025 11:59 PM Pacific
Union Represented: Yes
General Position Summary
Job Number 2025-00067
King County Library System (KCLS) is looking for a qualified and service-minded Librarian Services Manager (official title: Librarian and Information Services Manager).
The successful candidate for this role will be eligible for a one-time hiring bonus of $4,000.
**Sign-on bonus is subject to terms & conditions. Terms & conditions are available upon request - please email employment@kcls.org**.
About the Opportunity: As a Librarian Services Manager you will have the opportunity to advance the KCLS mission, vision and values by supervising, mentoring, and supporting librarian staff in all specialties for service delivery in the library, in the community, and online. In this leadership role, you will collaborate closely with Operations Managers and Assistant Operations Managers in your region to provide managerial support and subject matter expertise to ensure the delivery of effective and efficient library and information services for a region consistent with KCLS standards, policies, and service directives. The Librarian Services Manager plays an integral role in creating and implementing strategies and supporting programming.
As a member of the KCLS Team, your background in library service will directly inform your ability to apply a working knowledge of management/supervisory principles and practice, model, and champion Intellectual Freedom, and thrive in sometimes challenging situations. You will model cultivating positive relationships with patrons, library staff, and management and work to ensure that the library is proactively responsive to local community needs and interests.
This is a regional role; therefore, the schedule may require working in multiple locations across the region based on business needs.
The Riverview Region includes the following libraries:
- Issaquah
- Mercer Island
- Newcastle
- Renton
- Renton Highlands
- Skyway
About King County Library System (KCLS):KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.
Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.
From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.
The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.
KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.
Need an accommodation to apply or interview? Call (425) 369-3224 or email .
KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.
Examples of Duties
Essential Duties/Major Responsibilities:
Any of the following duties may be performed. These examples are not necessarily performed by all incumbents, however, and do not include all specific tasks an incumbent may be expected to perform.
Secondary Duties:
Core Competencies:
Customer Focus
Primarily focused on customer needs, able to deliver high quality, value added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.
Ethics, Values, and Judgment
Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character and action. Defends intellectual freedom and patron confidentiality.
Professional & Technical Knowledge
Demonstrates proficiency in professional and technical skills/ and or knowledge in position related areas; purposely keeps up with current developments and trends in areas of expertise, in order to foster personal success and connections for others.
Coaching and Counseling
Facilitates the development of other's knowledge, abilities, and skills to fulfill job and role responsibilities more effectively. Provides timely feedback, guidance, and encouragement to help others achieve better performance and goals; builds confidence of others.
Managerial Courage
Tactfully provides direct and actionable feedback in a timely manner, is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations.
Vision and Strategic Thinking
Supports, promotes, and ensures alignment with the organization's vision, mission, and values; holds big picture view while setting priorities, often uses breakthrough strategies to find the way forward.
Building Effective Teams
Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment.
Accountability
Holds self, direct reports, and others accountable for achieving intended outcomes; follows up and monitors progress to ensure that things stay on track; models organizational values and norms.
Desired Minimum Qualification
Desired Minimum Qualifications:
- Masters of Library Science degree from an American Library Association accredited school of Librarianship, and
- Washington State certification as a Librarian;
- A minimum of three to five years of certified librarian experience, with at least three years in a supervisory capacity; or
- Any equivalent combination of education, training or experience that demonstrates the ability to successfully perform the duties of the position.
- Evidence of strong mentoring and/or training experience
Special Requirements:
- Washington State Librarian's Certificate
- Valid Washington State Driver's License
Physical Demands & Work Environment
Physical Demands: While performing the duties of this job, the employee is constantly using hands in conjunction with frequent finger use and typing, this typing may be repetitive up to frequently. Frequently sits and occasionally will stand and walk. Will frequently reach up to chest level with hands and arms and up to occasionally will bend. The employee will frequently lift/carry less than 10 pounds and seldom lift to 20 pounds up to maximum 35 pounds and seldom push/pull carts using light force.
Work Environment: The job is performed indoors in a library setting and in the community. Job involves working a varied schedule, including evenings and weekends, which may change periodically. Work involves travel between libraries within a region. Encounters situations that involve behavioral issues. Position involves frequent interruptions with maximum flexibility required.
General Benefits Summary
Paid Time off
It is the policy of KCLS to grant to all part-time and full-time employees:
- Annual Leave (Vacation).
- Sick Leave
- Holidays - KCLS celebrates twelve (12) holidays each year and one (1) floating holiday. Part-time employees are eligible for holiday pay if they are scheduled to work on the day the holiday falls on.
Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.
Retirement - Public Employee Retirement System (PERS)
Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.
Flexible and Dependent Care Spending Accounts and Health Saving Account
Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.
Life and Accidental Death & Disability, Long Term Disability Insurance
All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.
Optional/Voluntary Benefits
Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:
- Supplemental Term Life and AD&D Insurance
- Personal Accident Insurance
- Critical Illness Insurance
- Short-Term Disability Insurance
- Nationwide Pet Insurance
- Allstate Identity Theft Protection
- Student Loan Refinance
Deferred Compensation Retirement Plan (available to all KCLS Employees)
- 457(b) Deferred Compensation Plan - You can supplement any other retirement benefits you may have by setting aside pre-tax dollars in this retirement savings account.
- Employee Assistance Program (EAP) - This employer-sponsored program is a confidential service that can provide referrals to counseling, financial, legal, child care/elder care services.
- Ride-Wise - KCLS encourages you to "leave the car at home" and seek other ways to commute to work. All employees are eligible for reimbursement of 50% of your tax-free ORCA transit pass and van pool. The Guaranteed Ride Home program is also available for staff.
- Tuition Assistance - KCLS encourages employees to pursue college, associate and graduate degrees and certificate programs where such education and knowledge bring value to KCLS. Tuition assistance, as funding permits, is available to all employees.
- Language Class Funding - The program covers classes that teach language identified in the KCLS world languages collection, American Sign Language, and English as an Additional Language (ESL). You don't need a work-related reason to study a language.
01
Please fill out both the application and this questionnaire completely. Any false or incompleteanswers (such as "see resume" or "see application") may result in your not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understandthat your answers will be compared to the information on your application?
- Yes
- No
02
Are you a current KCLS staff member still in your probationary period?
- Yes
- No
03
Are you a current KCLS staff member in the 1857 union?
- Yes
- No
04
If you answered "yes" to the question above, please select which 1857 union you are in:
- 1857-P
- 1857-M
- 1857-S
- 1857-F
05
Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?
- Yes
- No
06
Do you have a valid Washington State Driver's License?
- Yes
- No
07
If you responded "No" to the question above, would you be able to obtain a Washington StateDriver's License within 30 days of hire, if selected?
- Yes
- No
08
Do you have a Master of Library and Information Science degree from an ALA accredited school? ** Select "YES" if you expect to complete your MLIS degree within two months from the day you submit your application.
- Yes
- No
09
Do you have a Washington State Librarian Certification? ** KCLS will reach out to obtain a copy of your Washington State Librarian Certification at the time of hire.
- Yes
- No
10
If no, are you willing to obtain one immediately upon employment?
- Yes
- No
11
How many years in Librarianship do you have?
- < 1
- 1-3
- 3-5
- > 5
12
How many years of supervisory and/or management experience do you have?
- None
- < 1
- 1-3
- 3-5
- > 5
13
As you review the KCLS Mission, Vision and Values, please identify the value that resonates most with you share an example of how that has influenced your work.
14
Please describe an example of a time when you had to implement a change with your team. How did you work with the team members who were the most resistant to this change?
15
As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?
- Yes - I have attached my resume and cover letter.
- No - I understand my application is considered incomplete without the required materials.
16
The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?
- Yes
- No
17
The screening process at KCLS includes application review, interviews, and references. If selected to proceed after interviews, I acknowledge that KCLS may reach out to my listed references without notifying me beforehand.
- Yes
18
NEW: Where did you hear about this job opportunity? Please select all that apply.
- KCLS Social Media (Facebook or Twitter)
- American Library Association (ALA)
- Washington Library Association (WLA)
- Pacific Northwest Library Association (PNLA)
- Seattle Public Libraries (SPL)
- Sno-Isle Libraries
- Pierce County Libraries
- Indeed.com
- Career Fair (In-Person)
- Government Jobs (public sector job site)
- Referral from KCLS Staff Member
- Job Interest Email Notification
- Other
Required Question