PFD Senior Systems Analyst
Apply NowCompany: Health and Human Services Commission of Texas
Location: Austin, TX 78745
Description:
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: PFD Senior Systems Analyst
Job Title: Systems Analyst VI
Agency: Health & Human Services Comm
Department: HHSC & HHS Rate Analysis LTC
Posting Number: 4869
Closing Date: 05/07/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $11,864.50
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes:
0171,8848,8858,181X,182X,255A,255S,25B,25D,25N,26B,3D0X2,3D0X4,62E,681X,682X,781X,782X,CT,CTM,CTR
CYB10,CYB11,ISM,IT,Z Prefix
Brief Job Description
The Chief Financial Officer's Provider Finance Department is hiring a Senior Systems Analyst (Classification: Systems Analyst VI - salary group B27) to serve as the Product Owner for the State of Texas Automated Information Reporting System (STAIRS) and any successor system, as well as to serve as the liaison for the department with the Information Technology Division on critical IT applications, software and hardware, and other key projects. This position performs analysis work involving improving functionality of systems and implementing new systems. The position will, on behalf of the Provider Finance Department, assist IT or third-party vendors with the development, implementation, and testing of complex applications; systems management and integration; and reviewing system capabilities, workflow, and schedule limitations. The Senior Systems Analyst will report to the Director of Provider Finance and performs highly advanced (senior-level) systems analysis work. Among other duties, the position will serve as a technical expert and will work on multiple projects that involve highly complex design, development and implementation of software programs and applications. Position is not an information technology position, but will serve as the primary client representative for information technology projects. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Participates in system development activities (i.e., analysis, design and implementation) to meet business needs. Analyzes business process requirements and prepares detailed structured data flow analysis diagrams, verification of procedures, and database entity relationship diagrams to satisfy new software demands, or software updates and modifications. Develops and maintains functional and technical specifications via the preparation of detailed flowcharts, tables, reports and other descriptive materials necessary documenting complex automated systems. (15%);
Responsible for analyzing and supporting highly complex applications to meet customer needs to ensure quality products before distribution. Assists trainers and business programs in the successful implementation of new software systems. (15%);
Evaluates existing and proposed computer applications or network infrastructure to verify business requirements, system requirements, and equipment configurations are taken into account. Analyzes complex business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs. Includes, in conjunction with management, coordinating applications interfaces with other HHSC teams and external partners to include state and federal agencies. (20%)
Uses initiative and independent judgment on an on-going basis to identify needs and opportunities. Provides solutions to difficult problems and guidance to less experienced coworkers. (15%);
Manages communications between system users (internal and external), Information Technology Division, vendors, and other interested stakeholders regarding system needs. (30%)
Develops and coordinates other special projects and performs other duties as assigned. (5%)
Knowledge, Skills, and Abilities (KSAs)
Knowledge gathering and analysis of requested changes to determine the needs of the stakeholder and customer;
Knowledge of technical approaches used to deliver projects, products and services to large client organizations;
Knowledge of state agency programs and procedures and of the methods and equipment;
Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies;
Knowledge of high-level system design methodologies and techniques (such as the entity/relationship model, data/process flow diagrams);
Knowledge of the limitations and capabilities of computer systems;
Knowledge of the techniques used in the design of non-automated systems, IT equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping.
Skill in establishing and maintaining effective working relationships;
Excellent skills in effective verbal and written communication, including the ability to explain highly technical information to non-technical audiences and to translate system requests from non-technical staff to technical experts;
Skill in facilitation of meetings involving cross functional teams to include executive staff and external stakeholders.
Skill in coordinating and solving problems and in troubleshooting software and network systems;
Skill in communicating with both the customer and development teams on automation issues;
Skill in analyzing systems and procedures and explain abstracts concepts in concrete terms;
Skill in estimating project timelines;
Skill in office productivity software including Microsoft Office Suite to include MS Project, Access and Visio.
Skill in coordinating medium to large sized projects;
Skill in creating work plans, develop work estimates and monitor progress;
Skill in analyzing business processes and developing business cases for new or modified customer-related products and services.
Ability to clearly communicate with all team members and stakeholders;
Ability to develop effective presentations for management, internal and external partners, technical teams and end user customers;
Ability to work in a team setting;
Ability to manage multiple tasks, projects and priorities;
Ability to analyze systems and develop and revise procedures;
Ability to analyze complex business problems and provide database related solutions using SQL, ODBC and PC-based visual development tools;
Registration or Licensure Requirements
Lean Six Sigma certification is preferred.
Initial Selection Criteria
Graduation from an accredited four-year college or university. Major coursework in business, communications, computer science, computer information systems, management information systems, or a related field is preferred. Preferred minimum of five years of experience in systems analysis. Experience in Project Management Lifecycle and Software Development Lifecycle is preferred.
Additional Information
Position is eligible to telework up to 3 days per week at this time, but telework schedules may be updated in accordance with HHSC telework policies in the future.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Functional Title: PFD Senior Systems Analyst
Job Title: Systems Analyst VI
Agency: Health & Human Services Comm
Department: HHSC & HHS Rate Analysis LTC
Posting Number: 4869
Closing Date: 05/07/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $11,864.50
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes:
0171,8848,8858,181X,182X,255A,255S,25B,25D,25N,26B,3D0X2,3D0X4,62E,681X,682X,781X,782X,CT,CTM,CTR
CYB10,CYB11,ISM,IT,Z Prefix
Brief Job Description
The Chief Financial Officer's Provider Finance Department is hiring a Senior Systems Analyst (Classification: Systems Analyst VI - salary group B27) to serve as the Product Owner for the State of Texas Automated Information Reporting System (STAIRS) and any successor system, as well as to serve as the liaison for the department with the Information Technology Division on critical IT applications, software and hardware, and other key projects. This position performs analysis work involving improving functionality of systems and implementing new systems. The position will, on behalf of the Provider Finance Department, assist IT or third-party vendors with the development, implementation, and testing of complex applications; systems management and integration; and reviewing system capabilities, workflow, and schedule limitations. The Senior Systems Analyst will report to the Director of Provider Finance and performs highly advanced (senior-level) systems analysis work. Among other duties, the position will serve as a technical expert and will work on multiple projects that involve highly complex design, development and implementation of software programs and applications. Position is not an information technology position, but will serve as the primary client representative for information technology projects. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Participates in system development activities (i.e., analysis, design and implementation) to meet business needs. Analyzes business process requirements and prepares detailed structured data flow analysis diagrams, verification of procedures, and database entity relationship diagrams to satisfy new software demands, or software updates and modifications. Develops and maintains functional and technical specifications via the preparation of detailed flowcharts, tables, reports and other descriptive materials necessary documenting complex automated systems. (15%);
Responsible for analyzing and supporting highly complex applications to meet customer needs to ensure quality products before distribution. Assists trainers and business programs in the successful implementation of new software systems. (15%);
Evaluates existing and proposed computer applications or network infrastructure to verify business requirements, system requirements, and equipment configurations are taken into account. Analyzes complex business processes, equipment, and techniques for applicability, reliability, efficiency, speed, cost, flexibility, and meeting customer needs. Includes, in conjunction with management, coordinating applications interfaces with other HHSC teams and external partners to include state and federal agencies. (20%)
Uses initiative and independent judgment on an on-going basis to identify needs and opportunities. Provides solutions to difficult problems and guidance to less experienced coworkers. (15%);
Manages communications between system users (internal and external), Information Technology Division, vendors, and other interested stakeholders regarding system needs. (30%)
Develops and coordinates other special projects and performs other duties as assigned. (5%)
Knowledge, Skills, and Abilities (KSAs)
Knowledge gathering and analysis of requested changes to determine the needs of the stakeholder and customer;
Knowledge of technical approaches used to deliver projects, products and services to large client organizations;
Knowledge of state agency programs and procedures and of the methods and equipment;
Knowledge of Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) methodologies;
Knowledge of high-level system design methodologies and techniques (such as the entity/relationship model, data/process flow diagrams);
Knowledge of the limitations and capabilities of computer systems;
Knowledge of the techniques used in the design of non-automated systems, IT equipment, applicable programming languages, computer hardware and software, computer operating systems, writing program code, and automated mapping.
Skill in establishing and maintaining effective working relationships;
Excellent skills in effective verbal and written communication, including the ability to explain highly technical information to non-technical audiences and to translate system requests from non-technical staff to technical experts;
Skill in facilitation of meetings involving cross functional teams to include executive staff and external stakeholders.
Skill in coordinating and solving problems and in troubleshooting software and network systems;
Skill in communicating with both the customer and development teams on automation issues;
Skill in analyzing systems and procedures and explain abstracts concepts in concrete terms;
Skill in estimating project timelines;
Skill in office productivity software including Microsoft Office Suite to include MS Project, Access and Visio.
Skill in coordinating medium to large sized projects;
Skill in creating work plans, develop work estimates and monitor progress;
Skill in analyzing business processes and developing business cases for new or modified customer-related products and services.
Ability to clearly communicate with all team members and stakeholders;
Ability to develop effective presentations for management, internal and external partners, technical teams and end user customers;
Ability to work in a team setting;
Ability to manage multiple tasks, projects and priorities;
Ability to analyze systems and develop and revise procedures;
Ability to analyze complex business problems and provide database related solutions using SQL, ODBC and PC-based visual development tools;
Registration or Licensure Requirements
Lean Six Sigma certification is preferred.
Initial Selection Criteria
Graduation from an accredited four-year college or university. Major coursework in business, communications, computer science, computer information systems, management information systems, or a related field is preferred. Preferred minimum of five years of experience in systems analysis. Experience in Project Management Lifecycle and Software Development Lifecycle is preferred.
Additional Information
Position is eligible to telework up to 3 days per week at this time, but telework schedules may be updated in accordance with HHSC telework policies in the future.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.