Mgr Sr, Compliance & Controls Transformation

Job Description

GCI's Mgr Sr, Compliance & Controls Transformation will champion compliance within GCI's Accounting, Finance, Application Technology, Business to Business (GCI B), and Business to Consumer (GCI C) departments as part of the Compliance & Controls Transformation (Second Line of Defense) team. Position will be instrumental in proactively identifying compliance risks, implementing controls in response to identified risks, creating formal control documentation, and remediating compliance deficiencies. Position will provide regular feedback to management regarding control effectiveness, process improvements, and steps needed to remediate and/or avoid compliance deficiencies. ESSENTIAL DUTIES AND RESPONSIBILITIES
This leadership position requires the following non-delegable responsibilities:

• Fully own the mission, goals, operations, and results of the team and areas of responsibility.
• Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include:
• Establishing the vision and tone for the department, consistent with company culture and mission.
• Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately.
• Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential.
• Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees.
• Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including terminationin an unbiased and consistent manner.

SOX Compliance:

• Partner effectively with control owners (First Line of Defense), internal audit (Third Line of Defense), and external audit to:
  • Prepare top-down, risk-based account scoping and risk assessment documentation.
  • Prepare internal control framework documentation including process flow documentation, risk and control matrix, and control playbooks for all key business process controls and IT general controls.
  • Assist control owners in design and implementation of effective controls, remediation plans to address any identified deficiencies in design or operation of controls, and monitoring status of any such plans.
  • Provide direct guidance and training to control owners in the internal control environment, Generally Accepted Accounting Principles, and other accounting compliance activities.
  • Perform ongoing (at least annual) risk assessment and control rationalization to monitor ongoing changes in business and ensure enough risk coverage in a changing environment, while controlling associated costs.
  • Coordinate and prepare materials for walkthroughs and testing of control design and effectiveness.
  • Design and implement Complementary User Entity Controls (CUEC's) associated with SOC 1 Type II reporting.
  • Manage key report testing.
  • Facilitate audit evidence submission and question resolution in conjunction with control owners acting as main point of contact for internal audit and external audit.

SOX Compliance Initiatives & Process Improvement:

• In collaboration with cross-departmental stakeholders, manage the design, implementation, and monitoring of business process controls and IT general controls for all financial statement impacting system implementations/upgrades of:
  • Revenue recognition engine
  • Customer relationship management system
  • Automated customer contract process
  • Enterprise resource planning (ERP) system
  • Billing system
• Advise on non-SOX questions that may have internal control implications.
• Submit meaningful updates as required for Enterprise Risk Assessment.
• Design and implement controls associated with Fraud Risk Assessment.
• Engage in overall business process improvements including data gathering, process evaluation, reporting, and analysis.
• Recommend and implement changes that provide measurable value to GCI.

Training & Development:

• Design and implement training plans for Second Line of Defense team, addressing both organizational and individual development needs.
• Provide ongoing guidance and training to control owners, financial analysts, and other key stakeholders on GAAP and other accounting compliance activities.

COMPETENCIES

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Strong desire to succeed and a willingness to take ownership of tasks and projects. Dependable with commitment to meeting deadlines.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Strong team player with demonstrated interpersonal and communication skills and positive, professional attitude.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Demonstrated ability to prepare clear and concise reports (written and verbal) and recommendations; must be able to communicate with personnel at all levels of the company.
• COMPLIANCE - Follows internal controls; adheres to GCI policies and procedures regarding proprietary information; protects internal and external customer and company confidential information; abides by GCI's Code of Business Conduct & Ethics. Ability to demonstrate understanding of internal control concepts.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Demonstrated ability to move easily between detail and conceptual levels and work on multiple projects with varying and changing priorities and timelines. Ability to seek and resolve conflicts immediately in our dynamic environment with competing priorities.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Demonstrated ability to keep confidential information secure.
• DECISION MAKING: Uses sound, logical judgment based on department and company policy and procedures, data, research, and experience to choose an appropriate course of action. Demonstrated ability to analyze and report on complex, challenging problems and situations leading to optimal solutions in a logical, clear, and effective manner. Ability to lead, manage, and inspire a team aligned with scope, schedule, and budget.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to use the company intranet. Technical knowledge of accounting procedures and solid understanding of Generally Accepted Accounting Principles (GAAP).

Minimum Qualifications

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Bachelor's degree in Accounting, Business, Finance, Economics, or related field. *
• Minimum of ten (10) years in accounting, external/internal audit, public accounting, business process improvement or related experience. *
• Including a minimum of three (3) years in a supervisory or management position.

Preferred:

• Master's degree in Business Administration, Accounting or Finance.
• Experience in a public accounting firm.
• Demonstrated knowledge of the Sarbanes-Oxley Act (SOX); knowledge of COSO.
• Proficiency with Access, Project, and PowerPoint.
• CPA, CISA, CIA, CFA, or CMA certifications.
• Other telecom industry specific certifications and/or job specific certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.