(PCC Only) Director of Student Engagement
Apply NowCompany: Portland Community College
Location: Sylvania, OH 43560
Description:
(PCC Only) Director of Student Engagement
Requisition ID
req2476
Department
Student Engagement
Campus
Employment Type
Administrative-Full Time
Best Consideration Date
Apply Immediately; This position will close once sufficient qualified applications have been received
Position Summary
As part of the division of Student Wellbeing, Engagement and Belonging (SWEB) and under the direction of the Dean of Student Wellbeing, Engagement, and Belonging (SWEB), the Manager of Student Engagement is responsible for the development, coordination, and oversight of student engagement programs, including the Transportation Initiative for Retention and Engagement (T.I.R.E.) program and the Weeks of Welcome (WOW).
This position plays a key role in fostering a sense of belonging, connection, and engagement among students through programming, leadership development, and community-building efforts. The Manager provides advocacy for students, ensures equitable access to engagement opportunities, and oversees programming that enhances student retention and success.
This role requires strong collaboration with Student Affairs, Academic Affairs, and community partners to deliver high-impact engagement experiences that align with Portland Community College's (PCC) mission, values, and strategic priorities.
Leadership Competencies
Advances Racial and Social Justice Actively works toward eliminating barriers and promoting equity, inclusion, and access in student engagement programming.
Drives Engagement Creates and sustains engagement opportunities that foster student leadership, campus belonging, and holistic student success.
Accelerates Agility and Innovation Utilizes culturally responsive data and emerging best practices to enhance and adapt student programming and retention strategies.
Builds Partnerships Collaborates across departments and external partners to develop engagement opportunities that support student learning and persistence.
Typical Duties and Responsibilities
1. Manages the day-to-day operations of Student Engagement programs on the campus and district level per functional area.
2. Promotes culturally responsive and inclusive operations that center on historically underserved and marginalized communities. Supports flexible service delivery modalities that enhance access and equitable student outcomes.
3. Supervises academic professionals, classified staff, technical/support, casual, and/or student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
4. Responsible for the development and improvement of student life, including creating a community that fosters equity of experiences and opportunity and enhancing student learning and leadership development.
5. Creates, plans, and implements goals, objectives, strategies, policies, procedures, and training for Student Engagement in alignment with division goals.
6. Interprets and ensures institutional compliance with federal/state/local/college regulations, policies, and guidance related to all Student Engagement programs. Analyzes, develops, recommends, and administers related policies, procedures, and processes to ensure effectiveness and compliance. Determines administrative action for any violations.
7. Advises College leadership, students, faculty, and staff on a variety of issues related to Student Engagement programs.
8. Directs and participates in/on meetings, committees, task forces, and/or other related groups on issues pertaining to Student Engagement programs and services. Communicates and delivers information and presentations regarding services, programs, areas of opportunity, and compliance. Attends professional conferences and training sessions.
9. Serves as a point of contact for internal and external stakeholders on related issues and outreach. Collaborates across Academic Affairs, Student Affairs, and other areas on a variety of programs, services, and events, to integrate efforts to provide holistic student support.
10. Works in partnership with Conduct and Community Support to recommend and implement expressive conduct and free speech practices.
11. Develops, implements, and monitors aspects of program budgets, ensuring compliance with fiscal restraints; implements and allocates resources following budget approval and approves expenditures. Assumes institutional authority for applicable grants and contracts.
12. Manages grant programs in assigned areas of responsibility, which includes: applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, maintaining grant records, and/or performing other related activities. 13. Provides administrative oversight for the student activity fee allocations for the student engagement area, including allocation, student education, and development. Works with the Dean of Student Wellbeing, Engagement, and Belonging, Budget Office, other managers and departments to develop and understand student activity fee policy, spending protocols, reporting procedures, and budget.
14. Directs the development and implementation of training and learning outcomes for student staff, student leaders, and volunteers. Instructs, facilitates, and leads related classes, workshops, and seminars for student leaders and staff. Creates leadership and training programs.
15. Collects and analyzes a variety of complex data and information in various formats; performs needs assessment and modifies programming accordingly.
16. Participates in division imperative/goal setting and planning, including short-term and long-term planning.
17. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
18. Collaborates with the other student support managers and Managers within the SWEB division. Manages the development and implementation of services in Student Engagement.
19. Performs other related duties as assigned.
Essential Duties & Responsibilities Student Engagement & Leadership Development
1. Oversees the development, implementation, and assessment of student engagement programming, including student organizations, campus events, student leadership development, honor society and signature initiatives like Weeks of Welcome (WOW) and the T.I.R.E. program.
2. Supervises and supports student leaders, programming board members, and engagement staff in executing engagement activities and initiatives.
3. Provides training and leadership development opportunities for student leaders, ensuring programming is student-centered and equity-focused.
4. Develops and implements student engagement learning outcomes to assess the impact of programs on student development and retention.
5. Works collaboratively with departments such as Academic Affairs, Student Affairs, and Marketing to align engagement efforts with institutional goals.
T.I.R.E. Program Management
6. Leads the coordination and administration of the T.I.R.E. program, ensuring alignment with retention and engagement goals.
7. Develops engagement activities that support the T.I.R.E. point system, ensuring students are aware of participation opportunities.
8. Collects and analyzes participation data to assess program impact and recommend improvements.
9. Manages the daily operations of the T.I.R.E. program, including tracking student engagement points and program incentives.
10. Develops partnerships with faculty and staff to expand T.I.R.E. activity options and promote engagement across different student populations.
11. Ensures all T.I.R.E. activities align with retention and student success goals, using data to assess impact and recommend improvements.
12. Works with the Foundation office to explore fundraising opportunities to enhance T.I.R.E. programming and engagement incentives.
13. Serves as the primary point of contact for all T.I.R.E.-related inquiries and collaborations.
14. Provides training for all PCC employees and project stakeholders.
Weeks of Welcome (WOW) Coordination
15. Oversees the planning, execution, and assessment of the
Weeks of Welcome (WOW) program across multiple campuses.
16. Leads collaboration with faculty, staff, and student leaders to ensure WOW programming meets the needs of diverse student populations.
17. Manages communication and marketing strategies to promote WOW events, ensuring high participation rates.
18. Implements assessment tools to measure the impact of WOW on student transition, engagement, and retention.
Administrative & Fiscal Oversight
19. Develops and manages program budgets, ensuring efficient use of financial resources and alignment with college policies.
20. Supervises professional staff, student employees, and volunteers, providing coaching, mentorship, and professional development.
21. Ensures compliance with institutional policies, federal/state regulations, and student engagement best practices.
Collaboration & Advocacy
22. Serves as an advocate for student engagement needs, representing student perspectives on committees, task forces, and strategic planning initiatives.
23. Works with Risk Management and Student Conduct teams to assess liability concerns and ensure risk-mitigation strategies are in place for events and activities.
24. Represents PCC's student engagement efforts at local, regional, and national conferences, staying informed on trends in student affairs.
See the classification description for additional information: https://www.pcc.edu/hr/employment/management-jobs/program-mgr3/
Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
Minimum Qualifications
Student Engagement positions require a Master's degree in Education, Administration, Student Affairs, Higher Education Administration, or a related field and three years' progressively responsible experience related to area of assignment, including two years of supervisory experience; or, Bachelor's degree in Education, Administration, Student Affairs, Higher Education Administration, or a related field and five years' progressively responsible experience related to area of assignment, including two years of supervisory experience.
Knowledge, Skills, and Abilities
Knowledge of:
Best practices in student engagement, student development theory, and retention initiatives.
Equity-driven programming and inclusive engagement strategies.
Leadership development models and experiential learning approaches.
Budget development and fiscal responsibility in student affairs.
Event risk management and compliance considerations.
Skills in:
Program and event planning, including large-scale engagement efforts like Weeks of Welcome.
Supervising and mentoring student leaders and professional staff.
Collecting and analyzing data for program improvement.
Effective communication, marketing, and outreach strategies.
Ability to:
Foster a welcoming, inclusive, and engaging campus environment.
Work collaboratively with diverse teams and departments.
Manage multiple programs and initiatives with attention to detail.
Assess student engagement outcomes and implement continuous improvements.
Position Grade
L
Starting Salary Expectations
Minimum$94209 to range midpoint of $115,404. Placement will generally not exceed themid-point, based on qualifications, experience, and internal equity.
Position Grade Salary Range
$94209 to $136604 Annual Salary
FTE
PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.
PCC currently funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. A portion of the 6% will be diverted to The Employee Pension Stability Account as mandated by Senate Bill 1049. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.
Additionally, PCC provides a tuition waiver for courses offered at PCC for yourself, domestic partner, and dependent children under 24 years of age; plus partial tuition reimbursement for yourself at other accredited institutions.
* Please note: Temporary Full-Time Faculty are not eligible for Personal Leave Days, Life Insurance, Long-term Disability, or AD&D Insurance.
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
View a complete list of PCC benefits.
Working Conditions and Physical Requirements
Work is primarily performed in an office environment with frequent campus engagement and collaboration across departments.
Some evening and weekend work is required to support events and student leadership activities.
Travel between PCC campuses and external engagement sites may be necessary.
Background Check Required
Yes
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.
Notice of the Availability of the Annual Security Report:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices. Special Conditions for this position: This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College's Clery geography on the Crime Incident Report (CIRTrac) located on the Department of Public Safety's Clery Act compliance webpage. Following entry of a report on CIRTrac PCC's Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC's Clery Act policy
Requisition ID
req2476
Department
Student Engagement
Campus
Employment Type
Administrative-Full Time
Best Consideration Date
Apply Immediately; This position will close once sufficient qualified applications have been received
Position Summary
As part of the division of Student Wellbeing, Engagement and Belonging (SWEB) and under the direction of the Dean of Student Wellbeing, Engagement, and Belonging (SWEB), the Manager of Student Engagement is responsible for the development, coordination, and oversight of student engagement programs, including the Transportation Initiative for Retention and Engagement (T.I.R.E.) program and the Weeks of Welcome (WOW).
This position plays a key role in fostering a sense of belonging, connection, and engagement among students through programming, leadership development, and community-building efforts. The Manager provides advocacy for students, ensures equitable access to engagement opportunities, and oversees programming that enhances student retention and success.
This role requires strong collaboration with Student Affairs, Academic Affairs, and community partners to deliver high-impact engagement experiences that align with Portland Community College's (PCC) mission, values, and strategic priorities.
Leadership Competencies
Advances Racial and Social Justice Actively works toward eliminating barriers and promoting equity, inclusion, and access in student engagement programming.
Drives Engagement Creates and sustains engagement opportunities that foster student leadership, campus belonging, and holistic student success.
Accelerates Agility and Innovation Utilizes culturally responsive data and emerging best practices to enhance and adapt student programming and retention strategies.
Builds Partnerships Collaborates across departments and external partners to develop engagement opportunities that support student learning and persistence.
Typical Duties and Responsibilities
1. Manages the day-to-day operations of Student Engagement programs on the campus and district level per functional area.
2. Promotes culturally responsive and inclusive operations that center on historically underserved and marginalized communities. Supports flexible service delivery modalities that enhance access and equitable student outcomes.
3. Supervises academic professionals, classified staff, technical/support, casual, and/or student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
4. Responsible for the development and improvement of student life, including creating a community that fosters equity of experiences and opportunity and enhancing student learning and leadership development.
5. Creates, plans, and implements goals, objectives, strategies, policies, procedures, and training for Student Engagement in alignment with division goals.
6. Interprets and ensures institutional compliance with federal/state/local/college regulations, policies, and guidance related to all Student Engagement programs. Analyzes, develops, recommends, and administers related policies, procedures, and processes to ensure effectiveness and compliance. Determines administrative action for any violations.
7. Advises College leadership, students, faculty, and staff on a variety of issues related to Student Engagement programs.
8. Directs and participates in/on meetings, committees, task forces, and/or other related groups on issues pertaining to Student Engagement programs and services. Communicates and delivers information and presentations regarding services, programs, areas of opportunity, and compliance. Attends professional conferences and training sessions.
9. Serves as a point of contact for internal and external stakeholders on related issues and outreach. Collaborates across Academic Affairs, Student Affairs, and other areas on a variety of programs, services, and events, to integrate efforts to provide holistic student support.
10. Works in partnership with Conduct and Community Support to recommend and implement expressive conduct and free speech practices.
11. Develops, implements, and monitors aspects of program budgets, ensuring compliance with fiscal restraints; implements and allocates resources following budget approval and approves expenditures. Assumes institutional authority for applicable grants and contracts.
12. Manages grant programs in assigned areas of responsibility, which includes: applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, maintaining grant records, and/or performing other related activities. 13. Provides administrative oversight for the student activity fee allocations for the student engagement area, including allocation, student education, and development. Works with the Dean of Student Wellbeing, Engagement, and Belonging, Budget Office, other managers and departments to develop and understand student activity fee policy, spending protocols, reporting procedures, and budget.
14. Directs the development and implementation of training and learning outcomes for student staff, student leaders, and volunteers. Instructs, facilitates, and leads related classes, workshops, and seminars for student leaders and staff. Creates leadership and training programs.
15. Collects and analyzes a variety of complex data and information in various formats; performs needs assessment and modifies programming accordingly.
16. Participates in division imperative/goal setting and planning, including short-term and long-term planning.
17. Participates in and supports activities that enhance equity-minded recruiting, hiring, and employee retention practices.
18. Collaborates with the other student support managers and Managers within the SWEB division. Manages the development and implementation of services in Student Engagement.
19. Performs other related duties as assigned.
Essential Duties & Responsibilities Student Engagement & Leadership Development
1. Oversees the development, implementation, and assessment of student engagement programming, including student organizations, campus events, student leadership development, honor society and signature initiatives like Weeks of Welcome (WOW) and the T.I.R.E. program.
2. Supervises and supports student leaders, programming board members, and engagement staff in executing engagement activities and initiatives.
3. Provides training and leadership development opportunities for student leaders, ensuring programming is student-centered and equity-focused.
4. Develops and implements student engagement learning outcomes to assess the impact of programs on student development and retention.
5. Works collaboratively with departments such as Academic Affairs, Student Affairs, and Marketing to align engagement efforts with institutional goals.
T.I.R.E. Program Management
6. Leads the coordination and administration of the T.I.R.E. program, ensuring alignment with retention and engagement goals.
7. Develops engagement activities that support the T.I.R.E. point system, ensuring students are aware of participation opportunities.
8. Collects and analyzes participation data to assess program impact and recommend improvements.
9. Manages the daily operations of the T.I.R.E. program, including tracking student engagement points and program incentives.
10. Develops partnerships with faculty and staff to expand T.I.R.E. activity options and promote engagement across different student populations.
11. Ensures all T.I.R.E. activities align with retention and student success goals, using data to assess impact and recommend improvements.
12. Works with the Foundation office to explore fundraising opportunities to enhance T.I.R.E. programming and engagement incentives.
13. Serves as the primary point of contact for all T.I.R.E.-related inquiries and collaborations.
14. Provides training for all PCC employees and project stakeholders.
Weeks of Welcome (WOW) Coordination
15. Oversees the planning, execution, and assessment of the
Weeks of Welcome (WOW) program across multiple campuses.
16. Leads collaboration with faculty, staff, and student leaders to ensure WOW programming meets the needs of diverse student populations.
17. Manages communication and marketing strategies to promote WOW events, ensuring high participation rates.
18. Implements assessment tools to measure the impact of WOW on student transition, engagement, and retention.
Administrative & Fiscal Oversight
19. Develops and manages program budgets, ensuring efficient use of financial resources and alignment with college policies.
20. Supervises professional staff, student employees, and volunteers, providing coaching, mentorship, and professional development.
21. Ensures compliance with institutional policies, federal/state regulations, and student engagement best practices.
Collaboration & Advocacy
22. Serves as an advocate for student engagement needs, representing student perspectives on committees, task forces, and strategic planning initiatives.
23. Works with Risk Management and Student Conduct teams to assess liability concerns and ensure risk-mitigation strategies are in place for events and activities.
24. Represents PCC's student engagement efforts at local, regional, and national conferences, staying informed on trends in student affairs.
See the classification description for additional information: https://www.pcc.edu/hr/employment/management-jobs/program-mgr3/
Candidate Profile
These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.
Minimum Qualifications
Student Engagement positions require a Master's degree in Education, Administration, Student Affairs, Higher Education Administration, or a related field and three years' progressively responsible experience related to area of assignment, including two years of supervisory experience; or, Bachelor's degree in Education, Administration, Student Affairs, Higher Education Administration, or a related field and five years' progressively responsible experience related to area of assignment, including two years of supervisory experience.
Knowledge, Skills, and Abilities
Knowledge of:
Best practices in student engagement, student development theory, and retention initiatives.
Equity-driven programming and inclusive engagement strategies.
Leadership development models and experiential learning approaches.
Budget development and fiscal responsibility in student affairs.
Event risk management and compliance considerations.
Skills in:
Program and event planning, including large-scale engagement efforts like Weeks of Welcome.
Supervising and mentoring student leaders and professional staff.
Collecting and analyzing data for program improvement.
Effective communication, marketing, and outreach strategies.
Ability to:
Foster a welcoming, inclusive, and engaging campus environment.
Work collaboratively with diverse teams and departments.
Manage multiple programs and initiatives with attention to detail.
Assess student engagement outcomes and implement continuous improvements.
Position Grade
L
Starting Salary Expectations
Minimum$94209 to range midpoint of $115,404. Placement will generally not exceed themid-point, based on qualifications, experience, and internal equity.
Position Grade Salary Range
$94209 to $136604 Annual Salary
FTE
PCC Benefits
PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.
PCC currently funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. A portion of the 6% will be diverted to The Employee Pension Stability Account as mandated by Senate Bill 1049. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.
Additionally, PCC provides a tuition waiver for courses offered at PCC for yourself, domestic partner, and dependent children under 24 years of age; plus partial tuition reimbursement for yourself at other accredited institutions.
* Please note: Temporary Full-Time Faculty are not eligible for Personal Leave Days, Life Insurance, Long-term Disability, or AD&D Insurance.
Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- Starts at 13.33 hours of vacation leave per month (additional vacation hours with years of services)
- 1 day of sick leave per month - 12 holidays
- 3 additional personal leave days per year
View a complete list of PCC benefits.
Working Conditions and Physical Requirements
Work is primarily performed in an office environment with frequent campus engagement and collaboration across departments.
Some evening and weekend work is required to support events and student leadership activities.
Travel between PCC campuses and external engagement sites may be necessary.
Background Check Required
Yes
Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:
Veterans: DD214
Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.
Please note that Portland Community College is not currently able to provide visa (e.g. H1-B Visa) sponsorship for potential employees.
Notice of the Availability of the Annual Security Report:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices. Special Conditions for this position: This position has been identified as a Campus Security Authority (CSA) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act). Campus Security Authorities must immediately report Clery Act crimes that occurred on Portland Community College's Clery geography on the Crime Incident Report (CIRTrac) located on the Department of Public Safety's Clery Act compliance webpage. Following entry of a report on CIRTrac PCC's Clery Specialist will (1) analyze the report for issuance of a timely warning or emergency notification; and (2) will determine if the report should be included in the annual statistical disclosures. The Clery Specialist shall annually assign CSAs online Clery Act training to ensure they are provided proper training to fulfill their reporting responsibilities required by the Clery Act and PCC's Clery Act policy