Production Operations Lead

About Us

Cleo Robotics specializes in unconventional robotic systems equipped with cutting-edge sensing and intelligence in a tiny package to operate in dangerous and difficult to reach environments. Our customers span across various industries including Aerospace, Oil and Gas, Public Safety and Manufacturing.

We're a growing team of experts in robotics and autonomous systems with diverse backgrounds and skills. Our mission is to build safe drones that can operate where no other robot can for collecting critical data that can save lives and decrease costs.

If you get excited about solving big problems and building robots straight from science fiction, and you thrive in a fast-paced environment, this role might be for you!

About the role

As a Production Operations Lead, you will be overseeing and managing our production processes, including assembly, quality assurance, and fulfillment of orders.. You will work closely with the engineering teams, leveraging various production techniques to ensure seamless operations. Your role will also encompass managing the production schedule, order fulfilment, inventory and supplier relationships.

This position reports directly to the CTO and requires full-time presence at our Boston, MA office, five days a week.

What you'll do

• Assembly and Repair: Build and test production systems and sub-assemblies with a focus on repeatable, high-quality assembly processes. Troubleshoot and repair production units to ensure they meet performance and quality standards
• Production Planning and Scheduling: Develop and manage production schedules to meet project deadlines and customer demands.
• Collaboration and Communication: Work closely with the engineering team to ensure seamless production processes. Communicate effectively with team members and stakeholders to keep them informed of production status and any issues. Interface with vendors and external manufacturers to ensure delivery timelines and part quality.
• Quality Control: Implement and maintain quality control processes to ensure product meets specified high quality standards. Conduct thorough inspections and tests to identify and resolve any quality issues.
• Troubleshooting and Problem-Solving: Address and resolve production issues promptly to minimize downtime and maintain productivity. Analyze production data to identify trends and implement corrective actions. Use tools like oscilloscopes, logic analyzers, or multimeters to troubleshoot PCBs and embedded systems.
• Production Floor Management: Ensure the production floor space is well-maintained and organized, including the upkeep of 3D printers and various tools and machines.
• Inventory Management: Monitor and manage inventory levels to ensure the availability of necessary materials and components. Coordinate with suppliers to order parts and materials as needed. Manage incoming and outgoing shipments, including receiving parts, inspecting deliveries, and preparing outgoing hardware for customers or contractors.
• Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and reduce costs. Use lean manufacturing principles and other methodologies to optimize production processes. Provide real-time feedback to mechanical/electrical design teams to ensure assemblies are production-friendly and serviceable.
• Customer Support: Provide exceptional technical support to customers by diagnosing, repairing, and resolving hardware issues. Collaborate with the team to address and resolve customer concerns related to production.
• Reporting and Documentation: Maintain accurate records of production activities, processes, and assembly documentation, including schedules, inventory levels, and quality control measures. Prepare and present production reports to senior management.
• Safety and Compliance: Ensure that all production activities comply with safety regulations and company policies. Promote a safe working environment by conducting regular safety audits and training sessions.

Who you are

• Autonomous and self-driven, with 5+ years of experience in hands-on assembly and repair of hardware products
• Familiar with production planning, inventory systems, and basic CAD and PCB tools like SolidWorks and Fusion 360
• Thrive and excel in a fast-paced, delivery-driven environment
• Organized and extremely attentive to detail
• Demonstrate excellent communication and problem solving skills
• Experience with 3D printing
• Understanding of mechanical and electrical engineering principles
• Advanced experience in soldering and troubleshooting electronic components

Bonus points

• Experience with PLM,MRP, and ERP software
• Proficiency in C/C++, React/Node and Python
• Experience with building and flying drones
• Experience with microelectronics, including basic embedded programming (Arduinos, STM32, etc)
• Experience with electronic design and assembly

What we offer

• Experience with PLM,MRP, and ERP software
• Proficiency in C/C++, React/Node and Python
• Experience with building and flying drones
• Experience with microelectronics, including basic embedded programming (Arduinos, STM32, etc)
• Experience with electronic design and assembly