Corporate Program Manager, Store Order Management & Digital Strategy

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Company: HEB

Location: San Antonio, TX 78228

Description:

Responsibilities

As a Corporate Program Manager, you'll provide strategic guidance and engagement with key stakeholders and project / program teams. You'll organize / coordinate one or more programs (may include contract management responsibilities) and oversee progress, ensuring delivery of timely, successful program progression.

This new role falls under our Supply Chain Planning & Operations division. It will focus on integrating digital solutions with store order management systems to drive efficiency in our supply chain and enhance operational performance.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE...skills to influence stakeholders?
HEAD FOR BUSINESS...ability to extract the right information from the right people to keep programs aligned with strategy and vision?
PASSION FOR RESULTS...drive to tackle opportunities by applying tools, techniques, and experience?

We - re looking for:
- 5+ years of experience in program or project management

What is the work?
Management / Project Management:
- Supports business strategy from ground zero; helps ensure solutions that satisfy business needs; supports strategic goals and issues that result in business value
- Serves as owner of a single business program or small set of related programs / projects; participates in all aspects of assigned programs / projects, including planning, budgeting, staffing; analyzes program / project effectiveness; tracks program success metrics
- Collaborates with company-wide stakeholders and program sponsor to understand end-to-end business needs, develop program strategy, objectives, and KPIs, and to ensure program evolves; works directly with leadership teams on complex program needs
- Maintains / may create program processes and standards; resolves program issues
- Accesses / organizes data; builds analyses to understand financial impact of business needs and proposed solutions
- Develops understanding of program-related market trends and impact to existing business processes
- Supports / may manage program stakeholders; contributes to team efforts to meet committed deadlines and quality expectations
- Establishes / maintains / ensures standardized program management reporting; prepares reports for key stakeholders and project sponsor
- Supports / may lead continuous improvement initiatives for assigned program(s) as business evolves

What is your background?
- A related degree or comparable formal training, certification, or work experience
- 5+ years of experience in program or project management
- Experience leading / influencing others in developing and aligning on vision and strategy
- Experience leading cross-functional project, program teams of stakeholders (preferred)

Do you have what it takes to be a Corp Program Manager at H-E-B?
- Strong working knowledge of performance / process evaluation, change management, and PMI-based project and program management principles and methods
- Working knowledge of program / project management software (Basecamp, MS Project, Confluence, JIRA, etc.), in addition to MS Office
- Advanced project management skills
- Advanced conflict management and facilitation skills
- Advanced verbal / written communication and presentation skills
- Strong analytical and problem-solving skills
- Strong Agile / Scrum skills
- Strong negotiating and influencing skills
- Ability to manage multiple, simultaneous priorities and shift focus across total program(s)
- Ability to build collaborative relationships
- Ability to analyze meaningful content or data and measure impact metrics related to program effectiveness

Can you...
- Work collaboratively in a fast-paced, change-oriented environment
- Work extended hours

10-2023

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